Q: How Do I Cancel?

If you are registered but can&#39;t attend, KARRASS must be notified at least 5 working days before the seminar of any cancellations or transfers. Failure to notify will result in the forfeit of any obligation by KARRASS. You may cancel your registration and receive a full refund (less a $50 registration fee), or transfer to another scheduled seminar within 12 months. Substitutions may be sent in your place. Please notify KARRASS with any substitutions prior to the seminar date. Please make your own hotel reservations. Due to the exclusive confidential copyrighted material of Effective Negotiating®, no recording will be permitted under any circumstances.

Q: How Do I Qualify For A Discount?

If your company&#39;s name is found in the Corporate Discounts section, or if you are a subsidiary of one of those companies, then you are entitled to a discount per registration. You can also receive a discounted-per-person rate when you register multiple persons at the same time. This discount cannot be combined with the Reserve Seat Program or In-House seminar offers.

Question 1

How Do I Register For Negotiation Programs?

Accepted Answer

You can register on this website at the Registration Center. You can call our Registration Department at: (323) 866 - 3800. Please be sure we have the full name(s) of the person(s) who will attend. Please give us your company name, mailing address, telephone number, fax number, email address, and how you heard about us. We would also like to know how you will be paying for the seminar. As soon as we receive your information, we will register you in our database and you will receive an email confirmation from us within 24 hours

Question 2

How Do I Cancel?

Accepted Answer

If you are registered but can&#38;#39;t attend, KARRASS must be notified at least 5 working days before the seminar of any cancellations or transfers. Failure to notify will result in the forfeit of any obligation by KARRASS. You may cancel your registration and receive a full refund (less a $50 registration fee), or transfer to another scheduled seminar within 12 months. Substitutions may be sent in your place. Please notify KARRASS with any substitutions prior to the seminar date. Please make your own hotel reservations. Due to the exclusive confidential copyrighted material of Effective Negotiating&#174;, no recording will be permitted under any circumstances.

Question 3

How Do I Change Location Or Date?

Accepted Answer

You can request a change to your location or date by calling (323) 866-3800 at least 5 working days prior to the seminar and transfer to another seminar. You must take the seminar within one year of your initial registration. You are not eligible for a refund unless each cancellation or transfer is made within this timeframe.

Question 4

How Do I Have To Pay For The Negotiating Seminar?

Accepted Answer

Payment is due at the time of your online registration. Most credit cards are accepted. Special arrangements are established for corporate accounts. Call (323) 866-3800 for details.

Question 5

What Forms Of Payment Do You Accept?

Accepted Answer

KARRASS accepts: Visa, MasterCard, American Express, and Discover. Call (323) 866-3800 for special handling of bank transfers and purchase orders (purchase orders must be paid 2 weeks prior to the first day of the seminar).

Question 6

How Do I Qualify For A Discount?

Accepted Answer

If your company&#38;#39;s name is found in the Corporate Discounts section, or if you are a subsidiary of one of those companies, then you are entitled to a discount per registration. You can also receive a discounted-per-person rate when you register multiple persons at the same time. This discount cannot be combined with the Reserve Seat Program or In-House seminar offers.

Question 7

Can Someone Else From My Company Attend In My Place?

Accepted Answer

Yes, we can substitute anyone else in your company for you. Please call (323) 866-3800 with the substitution information 2 weeks prior to seminar date if possible.

Question 8

Who Will Lead My Seminar?

Accepted Answer

Because of the number of seminars offered each month worldwide, it is impossible for us to guarantee which facilitator will be leading a given seminar. However, all KARRASS negotiating course leaders are carefully selected for their expertise and skill, and are specially trained for leading, teaching, discussing, motivating, and making the seminar as enjoyable as possible.

Question 9

When Does The Seminar Start?

Accepted Answer

Check-in time on the first day is 8:15 a.m. The session ends at 4:30 p.m. The second day will begin at 8:30 a.m. and conclude at 4:30 p.m.

Question 10

How Many People Attend An Average Seminar?

Accepted Answer

The number of participants depends on the size of the city and the time of year. The seminar size is usually limited from 15 to about 60 people.

Question 11

How Many ISM Hours Will I Get For This Seminar?

Accepted Answer

KARRASS is approved by ISM to send you a certificate worth 15.5 ISM Hours. Please call (323) 866-3800 to provide your name, telephone number, and the date and city where you took the seminar. You should receive your certificate within ten days.

Question 12

Can You Send Me A CEU Certificate?

Accepted Answer

Many organizations such as yours, or government licensing boards, grant continuing education credit for attending the KARRASS courses. Please contact your own organization to learn what is required.

Question 13

What Is The Address And Phone Number Of The Hotel?

Accepted Answer

If registered, your confirmation email will list the hotel name, address, and phone number. If for some reason the location is changed, you will be notified by email. For this reason it is imperative that you keep your email address current with KARRASS. Please call the hotel for directions.

Question 14

Is The Hotel Fee Included In The Price Of The Seminar?

Accepted Answer

No, the hotel fee is not included in the price of the seminar. When possible, we try to arrange special corporate rates for KARRASS attendees. Call us at (323) 866-3800 for information.

Question 15

Will KARRASS Make My Hotel reservations?

Accepted Answer

We do not make arrangements for private accommodations.

Question 16

Are Meals Served?

Accepted Answer

Catered lunches, as well as coffee breaks in the morning and in the afternoon, will be served on both days of the seminar. Call our reservation line at (323) 866-3800 if you have special dietary needs. We will do our best to accommodate you.

Question 17

May I Record The Seminar?

Accepted Answer

Due to the exclusive copyrighted nature of the material no recording is permitted at the seminars.

Question 18

Can You Send The Materials Now So I Can Study Before The Seminar?

Accepted Answer

Dr. Karrass would like everyone to start on the same level so materials are only provided at the seminar. You will use the workbook during the seminar. The other materials, including the audio stream and two hardbound books, are reference materials for your use after the seminar.

Question 19

What Do I Wear To The Seminar?

Accepted Answer

The dress is business casual.

Question 20

What Do I Need To Bring To The Seminar?

Accepted Answer

Just a pen or pencil for note taking. All other materials are provided.

Question 21

What Should I Expect At The Seminar?

Accepted Answer

Expect an intensive, information-packed presentation with immediately helpful exercises and tips in an exciting classroom setting.

Question 22

How Do I Find The KARRASS Program That&#38;#39;s Right For Me?

Accepted Answer

KARRASS seminars are presented regularly in over 20 cities in Europe, Asia, and Australia as well as over 65 North American cities, including Canada and Mexico. The following is a list of training options that will help you get the most value from this world-famous negotiating workshop: KARRASS Effective Negotiating&#174; Seminar is packed with strategies, techniques, tactics, tips, and skills practiced and tested over the past three decades. The program is designed to be practical, hard-hitting, and to pay off&#8211;literally. KARRASS course leaders are carefully selected for their experience and skill; and specially trained for leading, teaching, discussing, motivating, and making the seminar as enjoyable as possible. It is the most useful and widely-used negotiating workshop in the U.S. Over 1,000,000 business professionals have already attended and it is currently being run in most of the Fortune 500 companies, including GM, DuPont, Bechtel, TI, Roadway, GE, IBM, Express, Xerox, ITT, Mobil, Honeywell, and the Department of Defense. Each has already trained thousands of their salespeople, purchasing agents, contracts personnel, and management. KARRASS Effective Negotiating&#174; II &#8211; The Follow-On Program builds on the material learned in the Effective Negotiating&#174; seminar. Through the Effective Negotiating&#174; II program, you will learn how to make more creative deals that bring greater value to both parties. You will discover the major stages that every negotiation moves through, learn how to prepare and strategize for each stage, be prepared to deal with the other party&#38;#39;s pressure tactics, understand how to maintain the initiative at the stage where many negotiations break down, and learn how and when to move into a Both-Win&#174; mode of negotiation. KARRASS Effective Negotiating&#174; is a prerequisite for this course. KARRASS Effective Sales Negotiating is a negotiating workshop designed especially for sales and marketing personnel to help them make more successful agreements&#8211;and achieve greater customer satisfaction in the process. This seminar is presented on an &#8220;In-House&#8221; basis only. KARRASS Reserve Seat Program gives you the flexibility your company needs to plan ahead. You can schedule your Effective Negotiating&#174; skill-building on an annual prepaid basis to best meet the training needs of your company. The Reserve Block Seat Plan affords you a full twelve months to decide where and when to send your staff, and allows your personnel to train near their home base, cutting down on expensive business travel and hotels. We&#38;#39;ll help you administer your Block by providing updates indicating who has attended and in which city they attended. KARRASS In-House Programs can be presented to your entire company or to specific departments, such as sales, purchasing, finance, manufacturing, operations, or management. KARRASS consultants conduct interviews with your key personnel, then we customize the program to address your specific needs. This focus helps attendees zero in on the issues confronting them. The techniques learned promote problem solving and team building. Practical and profitable tactics, techniques, and skills are taught in a hard-hitting, fast-paced presentation that makes it fun to learn. You determine who will attend, and where the workshop will take place. You may schedule it any time during the year, during the week, or on weekends. The KARRASS Speakers&#38;#39; Bureau provides speeches and short workshops designed to enhance your business and personal lives in a way that is useful, entertaining, and informative. A KARRASS expert can help direct you to the seminar that will deliver the results you need specifically for your company or your situation.

Question 23

What Makes KARRASS Better?

Accepted Answer

The most successful negotiation seminar in the United States was created and designed by Dr. Chester Karrass. No other negotiator in the country has a comparable background. Dr. Karrass has combined extensive experience, advanced academic credentials in negotiation techniques, and over 45 years&#38;#39; experience in seminar delivery into a negotiating arsenal no other negotiator in the country can match.

Question 24

What Is The Background Of Dr. Karrass?

Accepted Answer

After earning an Engineering degree from the University of Colorado and a Masters in Business from Columbia University, Dr. Karrass became a negotiator for the Hughes organization. There he won the first Howard Hughes Doctoral Fellowship Award in business, and spent three years conducting advanced research and experimentations in negotiation techniques before earning his Doctorate from the University of Southern California. He then returned to Hughes as a negotiation consultant. In 1968, Dr. Karrass used his research and experience to create his pioneering Effective Negotiating&#174; seminar, which was designed to help other business professionals master the strategies, tactics, and psychological insights of negotiating.

Question 25

How Did KARRASS Get Started?

Accepted Answer

Dr. Karrass began holding his pioneering seminars at a time when most business executives and professionals did not realize how negotiation was an important part of their business and personal lives. More than 1,000,000 professionals, including salespeople, buyers, corporate leaders, managers, engineers, financial officers, CEOs, and international businesspeople around the world have attended Dr. Karrass&#38;#39;s Effective Negotiating&#174; seminar. Many of the participants have attended the Effective Negotiating&#174; seminar In-House at their companies, and most of the Fortune 500 corporations currently license the KARRASS program. Dr. Karrass is the author of four books on negotiation, including The Negotiating Game, Give and Take, In Business as in Life &#8211; You Don&#38;#39;t Get What You Deserve You Get What You Negotiate, and Effective Consensus &#8211; Gain Acceptance for Your Ideas, Connect with Others and Resolve Differences Creatively. They are all best sellers in their field.

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