A good negotiator must be skeptical. Not because the other party may be trying to be deliberately unethical or dishonest, although that may happen on rare occasions, but because when you take a skeptical approach it gives you the opportunity to avoid misunderstandings...
Not because the other party may be trying to be deliberately unethical or dishonest, although that may happen on rare occasions, but because when you take a skeptical approach it gives you the opportunity to avoid misunderstandings.
You often discover items or issues left out of the negotiation which may come back later and cause major problems between you and the other party.
Being skeptical will also help you avoid making wrong assumptions and give you more opportunity to find out what the other party really needs. This allows you to reach better, longer-lasting agreements.
The approach to evaluating what you are told by the other party can be summed up in four principles:
- Never take anything for granted.
- Check everything – and don’t forget to validate all your assumptions.
- Put everything into its proper context – size, time, importance, today, past, future, etc.
- Draw a sharp line of demarcation between facts and the interpretation of facts – validate your interpretations.
As you conduct your negotiation use these principles. You will be better prepared to create a better agreement.
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Whether you’re negotiating for a better price on lunch or a new car or a multi-million dollar deal at work, how you listen matters. Of all the life skills we develop from childhood, listening is actually one of the most overlooked and underappreciated...Read More