This stereotyping at work applies to many occupations. Medical doctors fail to listen to nurses and technicians whose proximity to the patient provides insights that the doctor, skilled as he or she may be, may not have...Read more »
One thing we can do to improve workplace communications immediately is add to every employee’s job description the need to help others express themselves, even those with whom they disagree. By doing this we would be making that skill a crucial requirement in getting ahead, as important in some settings as technical competence, high intelligence or personal connections...
The exchange of information and ideas within an organization starts not with policies or directives from the highest level but with those who interact in solving the problems and differences that emerge. To encourage innovation and collaboration, we as participants must break down the barriers that impede the flow of information from person to person...Read more »
Knowing how your organization or group works allows you to better contribute to its welfare and shape the message you intend to send. There are, in most organizations, if not all, a formal and informal organizational structure existing side by side...Read more »
Most every company likely has one person who has a special understanding of the entrepreneurial power of the internet and how we can use it for competitive advantage. While there are others in the company adept at using the internet for e-mail messaging and routine search requirements, this person goes beyond the rest...Read more »
Far too many people take joy in being obstructionists when what we really need are facilitators. The word “No” springs out of their mouth even before the person with the idea is done explaining it...Read more »
We do not choose those we work with, yet we have to get along with them day by day. Others are obviously different from ourselves in many ways...Read more »
It is difficult to maintain a good working relationship with those who are unreliable or whose words we cannot depend upon. That’s only common sense...Read more »