TESTIMONIALS

It’s a new business climate, and in this new world of business, negotiating skills are more important than ever before. Some people sharpen their negotiating skills through trial and error—with all the costs that attend that approach; OR you can be guided by the experts in the field.

As FORBES reported: “Karrass’ client list is a breed apart.” They went on to say: “A generation of America’s top negotiators are being trained in Karrass’ techniques.” All told, over a million people, from top companies in every branch of American business, have gone through the Karrass training, making it one of the most popular seminars in any area of training. FORBES concluded: “Karrass’ reviews are enthusiastic.”

A

ABB Inc., Cindy Keck, VP Strategic Accounts
“This is a fabulous course that anyone in sales & sales management can learn from.”

ABB Inc., Lyle Akens, Strategic Acct. Manager
“Excellent. Instant success. Used a concession on time to triple the size of the order AND add 5% to price!”

ABB Inc., Alejandro Calissano, Business Development Manager
“The best negotiation training I’ve ever attended. This will help a lot in my day-to-day job.”

ABB Inc., Bill Gibson, Account Manager
“I have been in this business for more than 30 years and I feel the Karrass seminar clearly polishes my selling/negotiation skills.”

Abbott Medical Optics, John Craig, RSM
“The program is very impactful to my daily activities. The tools I learned will better prepare me to sell successful with higher margins.”

Adobe Systems, Scott Wellwood, Sr. Business Development
“KARRASS has given me the skills to be a more effective negotiator which makes me more valuable for the company I work for and throughout my career.”

Air Liquide America, Phillip Bost, Account Manager
“I’ve been in sales 18 years and finally have some practical ways to more effectively negotiate.”

Air Liquide, Brian Rhoades, Account Manager
“Knowing what I know now, I wish I could re-negotiate all my previous contracts.”

Akamai Technologies, Nathan Adachi, Major Acct. Executive
“This program helped me recognize the tactics & strategies that are already being used on me. Now I have some ideas of how to respond.”

Akzo Nobel Functional Chemical, Francisco Rubio, Latin American Marketing Manager
“The training was very challenging. It was simply great.”

Alcan Packaging, Gregory Seibold, Technical Sales
“Absolutely the best seminar presentation I have ever attended. Subjects were easy to associate with business negotiations I am part of.”

Alcoa CSI, Alfred Mijares, Account Mgr
“This information will be very useful not only in business but in everyday life. I should have taken this class years ago.”

Alcoa/Howmet Casting-Tim Vinson- Plant Sales Rep
“This program will raise my sales skills to a new level”

Alcoa, Jennifer Fredieu, Account Manager
“My negotiations will never be the same.”

ALDI Inc., Connie Walter, Sales Manager
“A Dynamic seminar. Education & experience wrapped into a seminar. Valuable & fun”

Alps Automotive, Charity Glenn, Account Manager
“Excellent training with real life situations.”

Alta Genetics, Jim Powers, Sales Team Leader
“This is something every sales rep needs to attend. I’d highly recommend this to anyone in sales. Great job!”

Amadeus, Randall Oviedo, Account Executive
“This will allow me to go and negotiate with my customers in a new and very more efficient way and I’m sure I will look for a both win negotiation in my next opportunity.”

American Airlines, Anthony Acosta, Senior Account Manager
“For someone from a technical background, and with very little sales and marketing experience, this seminar provided tremendous insight into the heretofore unknown world of negotiating skills.”

American Express, Kim Cohen, Sales
“The KARRASS class was the single best training class/seminar I have ever attended. The instructor had a refreshing ability to keep the entire class engaged at all times. That is rare in business seminars these days.

American Meter Co, Glen Heard, Sales Manager
“This training helps me better understand the whole negotiating process from beginning to end, the different tactics to use and to watch out for.”

Ames True Temper, Eddie Carranza, Director of Sales-Export
“This program is great because it gives you an in depth reality of how to prepare in all negotiations. I feel this program will help all my future negotiations.”

Ames True Temper, Karen Richwine, Director, Marketing & Prod. Development
“Outstanding! A great investment that will pay back personally and professionally.”

Anadigics, Lars Laagh, Sales Director
“Learned some useful tools when meeting tough purchasing managers.”

Anheuser-Busch, Mike Carver, Account Executive
“Most beneficial seminar I’ve ever had. Very organized, interactive, and it paid off the very next day in the office.”

AO Smith EPC, Darryl Roberson, Sales Manager
“This class was the best use and value for the time of any training I have ever had!”

APC Inc, Bryan Allen, Sales Manager
“I feel certain I will make the price of this seminar over and over again. I wish I would have taken the seminar years ago.”

Applied Systems, Dexter Wood, Sales Consultant
“Must do for anyone in sales”

Applied Systems, Jack Sullivan, Sales Consultant
“I think the program was fantastic. It will help me not to be afraid/apprehensive to enter into negotiations.”

Applied Systems, Jason Cole, Sales Consultant
“I learned things about negotiating that I had never even considered.”

Aramark, Todd Norlin, District Manager
“If you need to negotiate-this course will pay for itself. Bottom-line impact!”

Aramark Canada-Todd Westover-Account Manager
“Dynamic 2 days! Will be of great value in client or prospect meetings. The techniques I learned will have true $ returns.”

Aramco Services Company, Joe Mathe, Contracts Representative
“Whether in your business, or personal life, Karrass helps you gain the insight and confidence to become an effective, bombastic, lights-out, negotiator.”

Arch Coal Inc, John Ziegler, SVP Marketing Administration
“Excellent seminar! I believe the skills we picked up here can be put to use immediately to benefit my company”

Areva NP - Siemens, Jason Dever, Sales Manager
“This course will bring your negotiations from confrontational to cooperative.”

Areva NP - Siemens, Malcolm Hurstell, Regional Sales Manager
“This course presents some unique concepts and approaches that can be applied to improve outcome of any negotiation.”

ArthroCare Corporation, Matthew Bernhard, Business Development Manager
“Excellent! Great program! Very stimulating.”

ArthroCare, Andy Anderson, Business Development Manager
“This program was outstanding. I have heard about what a phenomenal program it is. As a result, our company has already booked our next program.”

Associated Business Systems, Dan Redding, Area Sales Manager
“AWESOME + FILLED W/ HUMOR!”

ATI, Chris VanMetre, Director of Buss. Development
“The principles of negotiation are basic but the tactics presented in this seminar made me realize how much there is to learn. This a great experience to becoming an effective negotiator.”

Atlas Copco, Michael Sue, Sales Engineer
“This not only fine tunes your skills in the workplace but also in your everyday personal life.”

Autoliv, Karen Bascom, PSC Coordinator
“Very instrumental for today’s competitive world.”

Autoliv, Kelly Wilkerson, Sales Analyst
“Program was top dog, kept me involved at all times. I’ll definitely have more confidence at my next negotiation”

Autoliv, Laurie Levonick, External Sales & Marketing
“I never thought I could/would ever be able to effectively negotiate! Now look out!”

Autoliv, Pat Combe, Sales Supervisor
“Learning shouldn’t be so much fun! It was great. The seminar was full of energy and excellent material. Now I have the tools to make good negotiations!”

Avanade, Jarrod Jones, Sales
“A great experience that gave me a real strategy for negotiating”

Avanade, Ryan Gilmour, Sales Consultant
“The program helped me realize that negotiations are necessary and inevitable. The approach and knowledge needed to handle these situations were just what I was looking for.”

Avtron, Barry Wiles, Industry Marketing Manager
“Karrass has have taken a complex subject and provided a condensed program that provides immediate skills to use in the real world.”

B

BAE Systems, Larry Fuehrer, Business Development Manager
“Very useful tactics that I can begin to use immediately. I wish I had taken the program 15 years ago.”

Baker Atlas, Rob Rose, Sales
“I think this material should be a must for anyone involved in negotiating contracts/services.”

Baker Atlas, Tom Wursthorn, Account Manager
“I feel that this was one of the most in depth seminars on how to work together with peers and clients.”

Baker Hughes Centrilift, Joseph Johnson, Manager of Marketing & Business Development
“This was an excellent fast-paced program that will benefit me tremendously at work and in many other areas of life.”

Baker Hughes, Jenny Savage, Customer Account Services
“The best seminar I have attended-regardless of topic. Learned techniques I can use everyday, personally and professionally it made me look at negotiations in a whole new way.”

Baker Hughes-Spencer Grogan-Account Manager
“In my personal opinion, every young professional aspiring to accelerate his or her career should attend this seminar. My ability to negotiate and awareness of negotiation tactics has increased in the two days I’ve been here.”

Bank of America, Stephanie Reimann, Vice President Origination
“This course helped me on raising the bar & stepping outside of my comfort zone.”

Bank of New York Mellon, Monica Vieria, AVP
“This seminar will help me better prepare for any negotiations I may have in the future and ultimately help me close a better deal for the bank.”

Bank of New York Mellon, Veerasammy Peermal, VP
“This program was very interactive and covered very extensive areas in negotiating. This training will be very helpful to retain existing clients and also win new business without giving up too much.”

BAX Global, Barbara Bush, Global Account Manager
“Knowing the negotiating tools, and how and when to use them, will be of great value in dealing with my customers every day.”

BAX Global, Greg Cox, Global Accounts Manager
I loved the seminar and felt it was money well spent! The best training I have ever taken!

Bax Global, Linda Barikmo, Global Account Director
“This is a fantastic course and a real eye-opener. I will feel much more confident in my future negotiations with my clients.”

Bax Global, Ron Baumback, Global Account Director
“I would like to thank you for a most spirited session of negotiation training this week. Simply said - It was superb!

Baxter Bioscience, Rodney Brown, Director of National Accounts
“This is a great negotiating course for sales representatives + all other staff in an organization.”

Bayer CorpScience, Nate Andersen, Sales Rep.
“Great program that will help me to negotiate more both-win scenarios with our customers”

Bayer Cropscience, David Sevcik, Sales
“The best negotiation course I have participated in—the highest quality presenter”

Bayer Environmental Science, Marc McNulty, Key Account Manager
“Outstanding! I feel more equipped to take on difficult negotiations after attending the Karrass seminar.”

Bechtel, Cindy Weatherly, Sr. Expediter
“This was a fast paced, information filled session. Real value for the money!”

Bechtel, Ryan Iammarino, Materials Sales Planner
“This workshop should be taken by everyone. You will learn skills that will be used for the rest of your life, both in and out of the business world.”

Beckman Coulter, Andy Serafin, District Manager
“I would recommend this to anyone who sells anything. I made all the classic mistakes at some point. Now I can correct these mistakes.”

Beckman Coulter, Dwayne Ross, District Manager
“These negotiating skills will improve my ability to differentiate ourselves from our competition.”

Beckman Coulter, Rick Elwart, Account Specialist
“It was an outstanding program. It addressed real life situations which I found valuable.”

Bell Canada, John O’Keefe, Cust. Sys. Specialist
“This program will capture your attention using real life examples taught with energy & enthusiasm.”

Bell Canada, Mark Schober, Deal Leader
“Must have course for front line sales!”

Bendix, David Lajeunesse, Sales Director
“Excellent use of 2 days! Great practical ideas that I’ll use immediately.”

Bendix Commercial Vehicle Systems, David Schramm, Marketing Manager
“What a great way to better understand what’s happening during a negotiation.”

Berlin Packaging, Cannie Shreve, District Sales Manager
“The information was very ‘real life’. It was full of content that I can use immediately. It helped me better understand what the other person could be thinking.”

Berlin Packaging, Drex Scott, Sr. Packaging Consultant
“I have been associated with sales for decades and only wish I had been to this seminar at the beginning of my career. Super program it will greatly increase sales effectiveness- thank you!”

Biogen Idec, Paul Friedman, Sr. Manager Materials
“If you are buying for your company, selling for your company, or in any way negotiating deals between. Your company & outside…this is a great & valuable course!”

Black & Decker-Erin Kruse-National Account Manager
“I thoroughly enjoyed the class and as a result will approach interactions with those around me completely differently.”

Black and Decker, Aaron Scheele, RSM
“Within days, I was able to take what I learned in class and apply to real life situations.”

Black and Decker, Ashlea Davis, Territory Manager
“This class will help with all aspects of the business world. You will learn the dos & don’ts of negotiating.”

Black and Decker, Jeremy Knorr, Regional Builder Manager
“KARRASS gave me a new perspective on what it is like to sit on the “other side if the table”, which will ultimately make me a more effective salesperson.”

Black & Decker-Kate Comeskey-National Account Manager
“Great course- interesting to hear perspectives of others. Very much real life applicable and great activities to apply learned knowledge.”

Black and Decker, Travis William, Sales
“If you are in sales & have not taken this course, you are behind the game.”

Blue Cross Blue Shield of Michigan, Derek Gemmel, Key Account Manager
“The course was exceptional, the presenter was phenomenal.”

Blue Cross/Blue Shield of Michigan, Bridget Katzman, Account Manager
“I loved the program. Thank you so much!”

Blue Cross/Blue Shield of Michigan, Ronald Branch, Marketing Manager
“Karrass Effective Negotiating will provide a great return on your investment. You will get better deals.”

BMW of North America, Rudi Hebling, Regional Aftersales Manager
“This seminar was more practical & useful than any other negotiation seminar I’ve attended.”

BNSF Railway, Joel Rodriguez, Manager
“KARRASS training provides a very in-depth approach to teach how negotiations work taking into account the aspects of human relationships. This training is a must, not only for work, but for improving one’s personal live also.”

BNSF Railway, John Aspebakken, Director
“This program really brings structure and focus on various aspects of negotiating strategy.”

BNSF Railway, Steve Salzman, Director of Network Development
“This is the most effective and comprehensive negotiating class that I have ever attended.”

Boehringer Ingelheim, Susan Krotz, Area Manager
“This was an excellent seminar. The time absolutely flew by. The information was very timely and will definitely contribute to more effective negotiating.”

Bombardier Aerospace, Dimitra Kamper, Business Analyst
“What an eye opening experience. This seminar has absolutely changed my knowledge level of negotiations.”

Bombardier Business Aircraft, Jennifer Scotti, Director, Customer Account Manager
“I couldn’t believe how close to home some of the examples hit! Excellent course.”

Bombardier, Lana Lalonde, Business Analyst
“I found the Effective Negotiating seminar by Karrass to be extremely insightful and inspiring in the application and interactive learning of effective negotiation techniques and strategies”

Borg Warner, Al O’Casey, Key Account Manager
“An eye-opener seminar. Highly recommend.”

Borg Warner, D Schliesche, S& E Manager
“very useful strategies and tactics to improve sales”

Borg Warner, Matthew Jannausch, Sr. Sales Engineer
“As an engineer moving into sales, this seminar really helped me move from being a ‘people pleaser’ to one that sells effectively! Thanks!”

Borg Warner, Ryan Mecer, Account Manager
“Fantastic information, not only developing the skills needed for success in business, but personally as well.”

Borg Warner, Sean Maloney, Sales Manager
“The energy and enthusiasm makes the course easy to stay with and pick up. The material is very useful and applicable to real life.”

Bosch, Andy Mayfield, Account Manager
“As we progressed through the seminar. I kept recognizing tactic after tactic that had been used by the other party in past negotiations. After this course, I am looking forward to the next situation where I can not only recognize the tactics but be prepared to counter them effectively.”

Bostik Inc., Donald Kitchen, Sales Manager
“This program opened my eyes to the opposition’s point of view & the constraints under which they are operating.”

Bostik Inc, Greg Kassabian, Territory Manager
“The KARRASS Negotiating class allows you to understand the basic skills necessary to become a solid negotiator.”

Bostik Inc., Tim Martinho, Territory Manager
“This course will give me the confidence and power to negotiate future deals more successfully as well as more efficiently + profitable.”

Bostik, Inc-Bill Lynch-Sales
“Karrass will help me keep margins UP in a down economy”

Bostik, Zac Smith, Territory Manager
“The use of actual negotiating exercises and total breakdown (group therapy) was very impressive. Real world experiences leave a lasting impression.”

BP Canada, Lenore T. Lyons, Senior Sales Analyst
“Outstanding! I feel very prepared to negotiate my next deal.”

BP Lubricants, Art Valletta, Business Development Manager
“Practical information delivered in a concise and organized manner. Great training!”

BP Lubricants, Clyde Gantz, DMB
“I’ve been to many seminars over the last 35yrs. This is tops on my list – tactics for the real world”

BP Lubricants, Drew Nagle, National Account Manager
“Now negotiation is the single greatest skill in my arsenal.”

BP Lubricants, Jim Elliot, PCO Sales Specialist
“The Karrass negotiation class does a great job relating real world issues with real world solutions!”

BP Lubricants, Joe Fernandez, Distribution Business Manager
“The Karrass negotiating program should be a pre-requisite to all field sales personnel and everyone in customer service.”

BP, Todd Lange, Distributor Business Manager
“Best money and time I’ve spent away from the office in years. Wouldn’t recommend this course to my worst enemy!

Brink’s Inc, Bob Lewis, District Manager
“Highly energetic and interactive, a valuable lesson to learn regarding the other party and their pressures.”

Bristol Myers Squibb, Jeff George, Medical Representative
“The fastest two days I’ve experienced in a long time. Fantastic – lots of fun, knowledgeable, and engaging.”

Bristol-Myers Squibb, Matthew Bray, Territory Manager
“This program was both educational and entertaining. It opens up the possibilities of thinking creatively of accomplishing your business and personal goals.”

Bureau Veritas, Anne Savarino, Sr. Manager/Acct. Mgmt.
“This seminar has opened my eyes & changed my mindset as it relates to negotiation a follows: 1) It is a process, not an event.2) It is a done to create satisfaction. Keeping these + no principles in mind will help me embrace negotiation rather than fear it.”

Bureau Veritas, Cheryl Rieser, Key Account Manager
“This program was excellent because the instructor customized it to our business, using examples of real situations and negotiations I face everyday.”

Bureau Veritas, Christopher Leonard, Lead Account Manager
“An Intellectually stimulating approach to replace conventional & out dated negotiating techniques.”

Bureau Veritas, James Keast, Sr. Director Acct. Mgmt.
“Wow” Opened my eyes to a world I was afraid to enter. I feel comfortable stepping into it now.”

Burlington Resources, Martin Bagley, Marketing Representative
“The course taught me to think outside of the box when negotiating and to always swing for the fence”

Burns & McDonnell, Brad Deer, Proposal Manager
“This has helped sharpen and revitalize my negotiating skills.”

Burns & McDonnell, Randy Pope, Associate Vice President
“It’s easy to see the cost of this program being returned in short time with just one negotiation.”

Burns & McDonnell, Ray Kowalik, Vice President
“The idea of creating more ‘value’ is central to our culture and I got some great ideas. Just thinking about what this course teaches will help our sales force and all our employees.”

Burns and McDonnell, John Stower, Sr. Project Manager
“A must-attend seminar for anyone who negotiates with clients.”

C

Camfil Farr Canada, Bob Bean, National Sales Manager
“Very thought provoking. Will definitely refer to an upcoming negotiations with customers.”

Camfil Farr Canada, Don Loher, Regional Sales Manager
“Exceptional Role Playing. Learned Plot.”

Camfil Farr Canada, Rod Courtepatte, Account Representative
“Negotiating, I’ve always considered a necessary evil. This seminar has taught me to no be afraid of it but to welcome it.”

Camfil Farr, Andree La Pierre, Sales Rep
“Eye opening experience on the process of negotiating. Very educational and very valid for me professionally + personally.”

Canadian Broadcasting Corporation, Scott McEwen, Executive in Charge of Development
“Great session. Practical & specific to CBC but also for helping give names & logic to tactics, practices & strategies we were already using every day! ”

Canadian Broadcasting Corporation, Tom Hastings, Executive in Charge Production
“The most practical, useful training seminar I have ever attended.”

Cardinal Health, David Haynes, Vice President
“KARRASS has helped drive real measurable results in my business by sales not giving in but holding their ground.”

Cardinal Health, Jenny Fisher, Sales Ops
“Great program, good, real-life practicality.”

CareFirst Blue Cross Shield, Lowell G Anderson, Manager
“The program was terrific. Very informative and will benefit my personal negotiations. Everyone should take this course.”

CareFirst Blue Cross Shield, Suan Dunn, Lead Business Analyst
“Wow! I have never been in a more stimulating class. I got a lot out of this course and it did not feel like too much.”

Carestream Health Inc, Todd Arndorfer, Business Development Manager
“The skills I learned in this class will help me be much more confident and successful in any negotiation.”

Cargill Inc, Fred Reichart, Merchant Sales
“A must do program for anybody who buys or sells products or services for their company.”

Cargill Meat Solutions, Mark Armour, Account Manager
“One of the most useful classes I’ve ever taken it will help me in all aspects of life.”

Cargill, Colleen Ness, Senior Business Analyst
“Best seminar I have attended!”

Cargill, David Steinfeld, VP Sales-Strategic Accounts
“I think the program is very eye opening. It should be required for all entry level and long term sales people.”

Cargill, Gerald Talsma, Business Development Manager
“I think it is an outstanding program it will help me to improve my position with my customers, not only financially but also discover other values they desire.”

Cargill, John Stockebrand, Sales Rep
“I will not leave money on the table after the knowledge I gained from this seminar.”

Cargill, Ralph Blowe, Account Manager
“The Effective Negotiating program is an excellent learning opportunity for buyers and sellers alike. Not only will help me as a seller to negotiate more effectively with my customers, but also will help me to understand the buyer’s perspective more clearly, and help me to work towards ‘both win’ resolutions that make both parties happy.”

Catalent Pharma Solutions, James Haney, Account Manager Sales
“Highly educational. It brings the basis & knowledge to techniques I currently use, but didn’t know it and enhances my skills.”

Catalent Pharma Solutions, Pablo Vega, Technical Sales Specialist
“The program is very useful and should be required training for many companies.”

Catalent Pharma Solutions, Steve Hagen, Director Business Development
“Fun, exciting way to learn very valuable, real-world experience!”

Catepillar Inc., Evan Creson, Marketing Consultant
“This is the most pertinent training I’ve ever been through. Too bad they don’t teach this way in college.”

Caterpillar, Stephanie Santoso, Marketing Representative
“It’s a great program, very interactive. It will really help me be a better negotiator.”

Caterpillar Financial Services, JoAnn Prescott, Special Accounts Representative
“This is the greatest class I have ever participated in and will help in all areas of my job, personal life, and material endeavors.”

Caterpillar Financial, Ed Norfleet, Regional Account Manager
“This is far and away the best corporate training I’ve had after 14 years in the finance business. I’m turning this information into results right away!”

Caterpillar, Corey Harris, Marketing Representative
“There are a number of buyer’s negotiating tactics that I never thought about until I was able to see them in this class. I will not be fooled by these tactics when I see them in the future”

Caterpillar, Matt Emerson, Marketing Representative
“I always thought I usually negotiated successful deals, but the seminar taught me to recognize the negotiation tactics being used against me; made me realize I was leaving money on the table”

Caterpiller–Jeff Juergens–Major Account Manager
“I realized I have been leaving too much money on the table. My savings account could be larger.”

CB Richard Ellis, Bill Cooper, Transaction Specialist
“It gave a great base of knowledge to take back to work and use in real life.”

CBS Corporation, Scott Hallmeyer, Account Executive
“Even if you are a pro you will get something out of this course.”

Celanese EVA Performance Polymers, Inc., Ryan Moran, Account Manager
“Great experience, amazing value!”

Celestica Inc, Jenny Thomas, Business Development Consultant
“Effective Negotiations was fabulous course. The instructor was dynamic and presented concepts highly applicable in today’s economic environment.”

Celestica Inc, Karen Winter, Mgr Celestica Account Rep
“Exciting! Feel like I learned more because the instructor made it fun. Learn best with humor.”

Celestica, Inc, Mark Sterner, Dir-Customer Solutions/Bus Development
“I wish I had taken this course 30 years ago when I started my career.”

Celestica, Inc-Josh Levine-Solutions Architect
“Takes a seemingly common sense subject and successfully reveals aspects we take for granted. These aspects are opportunities that we can use to our benefit.”

Cemex, Amy Lamboy, Senior Negotiator
“This is a very valuable 2-day course, giving both buyers & sellers the other perspective. This helps one understand the other’s position & more effectively plan your own. The role play helps to drive these concepts home.”

Cemex, Dawn Ramos, Regional Neg. Manager
“This program is already helping me get better results with people in my company that I previously dead locked w/ constantly. Now we’re achieving both-win results and have started developing a much better relationship.”

Centex Homes, Peter Kuc, Director of Sales Center Distribution
“The class was great even if you are not in sales everyone should take this class for life.”

Centex Homes, Trece Herder, V.P.
“I learned about tools and process I can implement immediately.”

Century 21 Landmark, David Tran, V.P.
“The seminar was very easy to understand and the concepts were explained in ways that I could use. Great Instructor!”

Century National Bank, Dennis Hudson, CEO
“Fast paced and practical.”

Century Tel, Stephanie Polk, Director/IS Customer Systems
“Great program. Excellent materials + value!!”

Cephalon, Bob Youngblood, National Account Manager
“This program will help me to always be on the lookout for a better deal.”

Cephalon, Stacy Feeney, National Account Manager
“Helps provide confidence in the negotiating process.”

Cessna, Bob Hubbard, Regional Sales Manager
“We are in a very unique business. The seminar leader was able to integrate our business mode and unique challenges into the program extremely well”

Cessna, Don Perry, Area Sales Manager
“I’m looking forward to my next negotiation”

Cessna, Eric McGonigle, Human Resources
“Investing in this 2-day seminar will provide a return in the form of decades of competitive advantage.”

Cessna, Jeremy Prizevoits, Customer Solutions Manager
“This will help protect my position and increase my profitability.”

Cessna, John Bruener, Regional Sales Manager
“This seminar is more practical than most others and has real relevance today.”

Cessna, Russell Rice, Area Sales Manager
“Forget theoretical mumbo jumbo, this program offers real life training that produces bottom line results.”

Cessna, Stephen Saflin, Sales Manager
“Dr. Karrass’ seminar helped to develop a negotiating process that opens doors and builds a trusting, credible, long-term customer relationship.”

Charles River Apparel, Bob Simon, Account Executive
“I will approach each and every presentation with thought of how to negotiate on all levels better and differently.”

Charles River Apparel, Harris Anderson, Account Executive
“Opens eyes to the positives you carry into meetings. Empowers you to sell with confidence.”

Charles River Apparel, Jesse Katz, Sales Rep
“I can apply what I’ve learned today to every aspect of my life.”

Charles River Apparel, Kate Weir, Account Rep
“This training has opened my eyes to many more possibilities in my relationships with clients. I feel empowered by info and skills learned in class so that I can practice using them in real life situations.”

Charles Schwab, Melissa Leggett, Business Relationship Mgr
“Business relationships are the foundation of a Both–Win negotiation.”

Checkpoint Systems, Kyle Keling, Major Account Manager
“This seminar will help me to be better prepared for negotiations of all types and sizes.”

CHEP, Bradach Sir, Sales Manager
“One of the best organization trainings I have taken, can be applied both and professionally”

CHEP, Gary Walter, Region Manager
“This course will help anyone wishing to increase their skills set regarding negotiation & the interaction and involvement of both the buyer & seller.”

CHEP, Elizabeth Leo, Business Development Manager
“This class has taught me that everything is negotiable. What I learned will help in both my personal & professional life.”

CHEP, Eric Elert, Sales Manager-Food Service
“Fantastic Experience!! After this seminar I feel much more well-wounded & confident in my professional direction.”

CHEP, Linda Towle, D-Sales Manager
“Great program, you can make it work immediately”

CHEP, Timothy Blazek, National Sales Manager
“This seminar was outstanding & will assist me with my business deals as well as with my wife!”

Chevron Texaco, Belinda Aber, Business Development
“I liked it so much, I’d love to sign up for the next negotiation course.”

Chevron, Dave Tuohy, Off-Highway Specialist
“Outstanding material & presentation – This one is well worth the money.”

Chevron, Lauren Wilson, Technical Sales Rep
“A really inspiring seminar.”

Ciba Specialty Chemicals, Chelle Estades, Account Manager
“This program effectively taught the mindset of both the buyer and seller from the inside out. Simple skills as well were harmful pitfalls were thoroughly taught and utilized to emerge a powerful set of negotiators.”

Ciba Specialty Chemicals, Patricia Wilner, Technical Sales Rep
“In 17 years, it’s the best course I have attended to enhance business skills.”

Cignys, Don Mastromatteo, Sales
“This program takes what is thought to be common sense negotiating and gives great ideas on how to improve your position from either side of the table. Very informative.”

Citizens Energy Group, Bill Petty, Market Development Manger
“I’ve been involved with the negotiation of contracts for several years. The seminar has provided me with usable tools to use in future negotiations which will improve my ability to negotiate with our customers.”

Clarica Insurance Company, Barry Connelly, Account Executive
“I have been through masters in business administration program and countless seminar sessions and have not come away with as much useable information on negotiation as I gained in this two-day seminar. I can assure you that this has been the most informative I have attended. While other seminars have provided a lot of information, I did not find it particularly applicable in both my work and personal life. From this course you take away information you can incorporate in your every day dealings. A very practical seminar.”

Clarica Insurance Company, Bonnie Keith, Account Executive
“The material and the CD were extremely useful—it is in my car right now! The seminar was really useful, I whish I had attended a session like this 20 years ago. It was extremely professional and interesting, well put together and the seminar moved quickly. Excellent instructor, was very knowledgeable and made it fun!”

Clorox Company, Paul Bernstein, National Account Manager
“This seminar helped me identify ways in which I can not only obtain more in my negotiations with business partners but also unlock value from my company that I may provide to them. Truly a win/win.”

Club Car Manufacturing, Allen Lee, Sales
“I can't tell you how pleased I am that I took the course. I have increased my sales dollars to the highest levels my territory has ever produced. The increase of margins alone is solely due to the ability to now negotiate deals by better understanding my customer and how each are individuals and will react in different ways. If I could give one piece of advice....TAKE THE COURSE!!!!!!! It will be the best thing you could ever do for yourself and for working experience.”

CNH America, Chris Perkins, Sales Director
“This program is really terrific. I had my entire team attend and we had our regional meeting the next three days. The information and seminar was so relevant to our meeting and our strategy… I was really impressed. It worked perfectly!!”

CNH Global, Karsten Hapel, Aftersales Business Manager
“Excellent seminar that offers tools and proven knowledge to broker better deals.”

Cobham, Bud Jenkins, Director BD
“I will be able to use lessons learned immediately in negotiations with my customers.”

Coldwell Banker, Crystal Guyton, Sales
“This seminar was awesome! I know that I will use everything I learned to strengthen my negotiations both personally and professionally.”

Coldwell Banker, Jerry Jacques, Realtor
“As a real estate professional, I’ve taken dozens of sales seminars and spent thousands of dollars in the process the KARRASS Effective Negotiating seminar was by far the best! I’m a believer!”

Coldwell Banker, Mark Revering, Manager/Realtor
“The Best selling training I have received ever”

Coldwell Banker, Tommy McNeal, Realtor
“The art of negotiation is only mastered by the individual that willing to listen & discover ways of meeting the needs of the negotiator & the prospect themselves. All of this was learned in a 2 day course. This was a great opportunity”

Collette Vacations, Andrea Leiser, Product Manager
“Karrass Negotiating Skills are not only for business…There are life skills!”

Collette Vacations, Suzanne Duhamel, Product Manager
“This program makes you think above and beyond how to negotiate in your professional life. It teaches you that life is a constant game of negotiation. Use it, aim high, achieve satisfaction!”

Columbia University, Vicki Malia, Associate Director
“I’ve attended several negotiating seminars and this one really pulled everything together in one coherent package.”

CompuShare, Greg Brinton, Client Solutions Executive
“Very engaging, I didn’t look @ my watch at all over last 2 days.”

ConocoPhillips, Fred Lowder, Solvents Sales Manager
“This was a great seminar, it will help me both internally to my company and dealing with customer.”

Con-Way Western Express, Willie Wells, Mgr. Business Development
“Loved the program... will use this in contract negotiations with customers and vendors.”

Corning Cable Systems, Marc Bolick, Verizon Account Manager
“It was unfortunate that we had to squeeze this training into one day. The Karrass seminar was better than other training courses. It applied directly to our business and responsibilities and will be very helpful going forward. Too often we end up with generic training that doesn't apply directly to what we do and is often forgotten once we leave the training room. There are parts of the Karrass class that I will remember and use as long as I am involved in the sales profession.”

Corning, John Rodgers, Bell Canada Account Manager
“The program really demonstrated that quite often you have more power in a negotiation than you realize.”

CSX Greenbrier, Jill Allman, Assistant Director of Retail
“Loved every minute and wanted more!”

CSX Greenbrier, Robert Harris, Director of Sports & Recreation
“The seminar provides a clear simple way to understand processes that are oftentimes uncomfortable and dreaded in our daily life and our business life.”

CSX Greenbrier, Stephen Baldwin, Director of Retail & Brand Management
“After many years of seeing KARRASS advertising in airline magazines, I’m glad I finally attended a seminar.”

CSX Intermodal, Dennis Johnson, Sales/Account Manager
“The training gets you to think and strategize about the negotiation process--making you a stronger negotiator.”

CSX Intermodal, Lynn Caller, Sales/Account Manager
“You will walk away with a better knowledge of negotiation – many how to’s even if you think you already know how.”

CSX Transportation, Aaron L. Moody, Senior Account Manager
“The program was surprisingly good. I have had a lot of training and this was by far the most enjoyable and educational.”

CSX Transportation, Carol Craig, Marketing Manager
“The Karrass class brought negotiating to a whole new dimension.”

Cushman & Wakefield-Ross Travel-Sales Rep
“Fantastic Course! Money well spent! As a Commercial real estate broker I need to create the best possible situation for both landlord & tenant and this course gives me the clarity to be able to do just that, Thank you.”

D

Daiichi Pharmaceutical Corporation, Mary Ellen O’Callaghan, Sales Manager
“Energetic Environment, Great Presenter, Great Materials”

DiamlerChrysler, Sue Robinson, Customer Development Executive
“I must tell you…this is a phenomenal seminar and I learned so much. I thoroughly enjoyed the course.”

Dallas Morning News, David L. Runkle, Sales Manager
“I thought I was a half- decent negotiator until I took this course. Found out I have a lot to learn!”

Dallas Morning News, Andy Nelson, District Manager
“This training has better prepared me to get what I need and what my customer needs in a negotiation.”

Dallas Morning News, Anna Marshall, Assistant Home Delivery Manager
“Awesome-This training will help on all aspects of my life.”

Dallas Morning News, Brian Peterson, Home Delivery Manager
“Unbelievable…so many things I didn’t know were clearly answered in this course.”

DANA Corporation, Jimmie Crossnoe, District Sales Manager
“One of the best seminars I have ever attended.”

DANA Corporation, Thomas Chervenak, Account Sales Manager
“Since the training I have successfully used the techniques from this program to put our company into a position to maintain a $25M per year customer. Definitely well worth the money spent. Thanks!”

Danaher, Patrick Walsh, Regional Sales Manager
“I loved it!”

Data Control Corp, Loran Moore, Sales
“Come with an open mind, take notes, participate actively and you will learn new skills and information that will improve your negotiation techniques. I highly recommend this program. Practical applications and practice of these skills will improve your bottom line.”

De Lage Landen Financial Services, Ann E. Miller, Lessee Remarketer
“The material is dead on – how to handle negotiations will help one in so many aspects of one’s life.”

De Lage Landen, Angelo Holeman, Lessee Re-Marketer
“The program helps open up your mind to explore new strategies/tactics in negotiation.”

De Lage Landen, Travis Williams, Account Executive
“Wonderful presentation. ‘Real world’ experience helped all of us understand Dr. Karrass’ concepts and philosophy.”

Decoustics, Jim Church, National Sales Manager
“Fast paced, fun, energetic and powerful event. All of which can and will be applied during your next negotiation!”

Decoustics, Nick Armata, Sales Coordinator
“FUN & ENEGETIC! GREAT LEARNING.”

Deere & Company, Jeremy Yanek
“Excellent presentation and material. KARRASS course leader was enthusiastic throughout the seminar. Information can be applied immediately. Real world applications. Thank You!”

Deloitte, Janelle Hughes, Client Manager
“This program has direct applications on my professional and personal life. The practicality is endless.”

Deloitte, Jennifer MacMillan, Client Manager
“This program has helped me address the most powerful deterrent for me in negotiation-FEAR. No means a million things, but not always ‘NO.’.”

Deloitte, Wilmer Puerta, Lead Client Manager
“It completely changed my negotiation approach.”

Delta Air Lines, Inc., David Griggs, Manager-Material Sales
“This course will be useful for me throughout the rest of my business career as well as personal life.”

Department of Treasury, Wanda Stewart, Assistant Director, Customer Support
“Negotiating made simple and easy.”

Deutsche Financial Services, Doug Stephens, Account Manager
“This seminar was one of the best presented seminars I have attended. It is a subject that is not taught in mainstream academia, and is typically only learned through years of win/loss experiences. This was by far one of the best seminar/training classes I have attended. I would highly recommend it to anyone. Thanks!”

Devon Energy Corporation, Jan Maggard, Senior NGL Marketing Representative
“Very outstanding seminar!”

Diageo, Matt Sabo, Liquid Innovation Sales Manager
“This training armed me with the tactics that have, in the past, been leveraged against me. Now I know what to do. Thanks!”

Diageo-Terese Geniella-Grower Relations Manager
“Good Concise presentation and real life negotiations. Great. Very valuable 2 days major investment in my future as a successful seller.”

Diamler North America, Greg Webster, Regional Parts Representative
“There is no possible way you won’t be able get something meaningful out of this seminar. It will help you make or save your company more money.”

Diebold Inc, Jerry Henly, Customer Service
“The techniques presented in this seminar have real world application and, with self-customization, will improve my over-all skills.”

Diebold, Theresa Edwards, Service Account Executive
“Great energy in the seminar. Real life examples that can really be used.”

Diebold, Armand Buongiorno, Service Account Executive
“This program enlightened me on the practices that ensure satisfaction during the negotiation process.”

Dollar General Corporation, Jessica Richter, Lease Rep
“I was really concerned that the seminar would not be able to keep my attention, but to my surprise there was never really a dull moment. It was great! Very informative! Thanks!”

Dollar General Corporation, Venus Boston, Lease Renewals Rep
“This is the most informative seminar I have ever “experienced”. It is fabulous & really explains in a fun & informative way. Thanks!”

Dow Jones & Company, Michael Slyter, Assistant Circulation Manager
“This is a great class to assist anyone involved in a sales process.”

Dow Jones, Cheryl Helmut, Circulation Manager
“The program is life changing. Negotiation seemed like a nasty word and now it feels much more friendly.”

Dow Jones, Laura Ewing, Regional Circulation Business Manager
“The concepts taught in this class are transferable to any industry and person. I thought the program was outstanding – great examples, energetic instructor, interesting discussions and a wonderful mix of listening, learning and participating. I look forward to learning more about negotiation and practicing this skill. I’m not usually enthusiastic about those types of seminars, but am very enthusiastic about the Karrass seminar.”

Driessen, Daniel Lim, Sales Manager
“This is a very enlightening program for various levels of the organization. Provides a broad overview of the sales and negotiation process.”

Driessen, Abraham Saraaf, Sales Director
”Best training you could ever negotiate for.”

Driessen, Ruben Perez, Sales Manager
“Training covered real issues I face on a daily basis. It was right on the money!”

DRS Technologies-Stephen Webb
“Information and material presented is second to no other training provider.”

DRS Technologies-Monica Busken
“The negotiation course really adds real world valve and understanding to the process. It is extremely interesting and a great experience. I highly recommend this course for professional and personal development”

DTE Energy, Chris Poshadlo, Sales
“Way above my expectations.”

Ducommun Aero Structures, Danny Telles, Key Acct Manager
“Before taking the class I considered myself a good negotiator, now I will really be a force to be reckoned with.”

Ducommun Aero Structures, Richard Puleri, Manager Sales and Marketing
“This is a Must Attend program for all salespeople.”

Dupont Performance Coatings, Howard Feiedman, Sales Representative
“Everyone negotiates – Best damn seminar I have ever taken – Outstanding!”

DuPont, Christopher McKenna, Sales Representative
“Best Money My Company Has Spent On Me.”

Dupont, David Ratto, Key Account Manager
“After 38 years in sales, the KARRASS course really helps sharpen skills and improve techniques in negotiation.”

DuPont, Erik Turner, Sales Representative
“I left a lasting impression on my brain, I won’t ever be able to look at buying or selling the same way again!”

Dupont, Steve Yancey, Sales Representative
“Simply a great Learning Experience!”

Dynacast, David Valles, Sales Manager
“KARRASS negotiating revitalized my many years of experience to a short list of processes to close business.”

E

Eastman Chemical Company, Bobbi Buford, Market Development Manager
“The seminar and instructor were both excellent. This is the 4th negotiating course I have taken over 20 years, and it was certainly the best.”

Eastman Chemical Company, Brian Sanders, Business Manager, Performance Chemicals
“The seminar was very useful. I’ve already used some of the techniques in my job which has more than repaid my company’s investment in the training. The seminar was among the best I’ve ever attended.”

Eaton Corporation. Mark Lutzke. Sales
“Seminar was awesome! Very interesting speaker. A wealth of information. One of the best, if not the best, I have ever been to!”

Ecolab, Bill Goetze, VP Corporate Marketing
“Why did I wait so long to take this course? Over all these years think about how much have I left on the table!”

Ecolab, Bill Thompson, AVP Corporate Accounts
“Finally, I feel confident and be able to ‘hold my own’ with accomplished negotiators.”

Ecolab, Mitch Clemmons, District Manager, Textile Care Division
“I was not looking forward to this seminar. Going into it I felt it was going to be boring and tiresome. I was surprised to find exactly the opposite. The speaker was very dynamic and really had us motivated and captivated. This seminar was informative as well as enjoyable and practical. The seminar was fun, motivational and exciting. I really enjoyed it and would recommend it to anyone.”

Ecolab, Vittorio Caputi, Regional Sales Manager
“After only 2 days of the seminar, I feel 100% more confident going into my next negotiation.”

Edge Technologies Inc., Tim Burk, Sales
“This course was fast paced and action packed. A great way to spend 2 days with 38 other eager people who want to sharpen their purchasing and sales skills.”

Electro-Motive Diesels, Craig McKeen, Parts Sales Representative
“Excellent program for dealing with difficult or hostile negotiations.”

Electro-Motive Diesels, Frank Ward, Regional V.P Asia Pacific
“This seminar has re-invigorated the negotiation process for our sales force and made negotiation something more fun to actually look forward to.”

Electro-Motive Diesels, James Sheaffer, Regional Director Middle East/North Africa
“The course identifies key issues which may arise in a negotiation and helps give you options to get to the next steps and secure a satisfying deal.”

Electro-Motive Diesels, Jeff Tyree, Parts Sales Representative
“The seminar helped me better understand tactics I already use, as well as gain insight to tactics I never realized.”

Electro-Motive Diesels, Matt Sojka, Sales Representative
“Excellent. Negotiating is a learned skill, and to hone your negotiation skills, you need to have a plan and practice this over time. Karrass provides the framework to allow you to do this.”

Eli Lilly, Bethany Privitera, Sales Representative
“This was the most interesting seminar I have ever attended!”

Embarq, Jackie Brock, Field Sales Manager
“Excellent course content presented in a useful format.”

Embarq, Kimberly Abbott, Field Sales Manager
“The program will benefit me in my next negotiation with customers—I feel not only more prepared—but now I also feel ‘armed’ with strategies.”

Embarq, Krishna B. Nair, Product Marketing
“Very engaging, great techniques, fun-filled. I would recommend for any business person.”

Embraer, Clint Clouatre, Sr. Manager Marketing
“The Karrass program is both informative and interactive. It helps refocus known negotiations techniques and presents new ones as well. The two-day seminar is faced paced, fun and very informative”

Embraer, Colin Stevens, VP Sales & Marketing
“Wonderful to be part of a program that I can use internationally, which is important to us and this considered all our negotiation requirements in the regions we operate, Africa, Europe and Middle East”

Embraer, Ernest Edwards, VP Sales
“Invaluable. Paid for the next day!”

Embraer, Johann Bordais, Services Support and Sales
“The best negotiating course I’ve had the chance to participate over the last 15 years.”

Embree Group, Trey Raines, Bid Solicitor
“Incredible experience. Anyone who wants to be more successful should attend.”

Emerson/Micro Motion, Ted Reppi, Field Representative
“Knowledge is power. I gained valuable knowledge about what I had experiences but didn’t know the different tactics being used. Now I can utilize my power to not only go after a better price, but defend my position.”

Emerson Network Power, Michael Bax, Vice President of Sales
“Introduces new ideas/reinforces existing ones in order to serve customers better and more collaboratively.”

Emerson Power Transmission, Dewayne Polley, Industrial Marketing Coordinator
“Instead of asking certain questions ‘after the fact’ I now know to ask not just questions, but the appropriate questions, and at the correct time.”

Emerson Process Management, Merle Stubbs, Sales
“Best seminar investment I have ever made.”

Emerson Process-Fisher Control, Brad Smith, Sales Engineer
“This course pulled together skills I was already using as well as introducing new negotiation tactics.

Emerson, Kurt Schmitz, Director of Sales
“It clearly reinforces that everything is negotiable and the course gives you tools and a framework to be a better negotiator in both your personal and work life.”

Emerson–Steve Hamby–New Business Manager
“Karrass has opened the door to concepts that will surely aid in my overall close ratio.”

Encana, Bill Smith, Team Lead
“Thorough and cleverly presented so that you will not soon forget.”

EnCana Oil & Gas Inc, Judy Tatham, Land Negotiator
“Great ideas & techniques on skills which most of us have but did not really know how to express or implement”

Encana Oil & Gas USA, Connie Heath, Land Negotiator
“I’ve been a negotiator for twenty years and this is the first course I found which gave me tools to make me a more effective and successful negotiator for my company.”

EnCana, Craig Andersen, DJ/Paradox Development Group Leads
“The KARRASS Effective Negotiating course opened my eyes.”

EnCana, David Hill, DJ/Paradox Development Group Leads
“Great mix of lecture, exercises and video that made the class exciting and fun.”

Enerpac, R. Ibragimov, Country Leader
“Although initially aimed to improve our negotiations skills and ability in our daily business life, this program helps every participant to achieve more even in private situations too. It’s extremely useful.”

Enerpac, Steve Brittain, Country Leader
“A well presented and interesting seminar.”

Enerpac, Timo Willemsen, Territory Manager
“It opened up my eyes again, again and again.”

Enertech, Julio Adame, Project Sales Specialist
“The art of effective negotiation as illustrated by Karrass has opened new windows of opportunities for my personal and business life.”

Enertech, Keith Porter, Sales Manager
“Excellent presentation and material kept our interest and kept us stimulated.”

Entergy Services, Inc., Cherie Martin, Category Leader
“Effectively Outstanding.”

Entergy Services, Inc., Darren Christen, Category Leader
“The program was great. When preparing for negotiations in the future, I will always think about what may be on the seller’s yellow sheet.”

Entergy Services, Inc., Keith Jackson, Category Leader
“This is the best and most informative seminar I have ever attended. It was outstanding and provided many tools that can be used in every negotiation.”

Entergy Services, Inc., Micky Sandlin, Category Leader
“Great seminar which opens your imagination towards new ideas in negotiating tactics.”

Epson Electronics America, Patty Smith, Sales Manager
“Must do seminar to attend! Teaches you to open up your mind and be creative also with helping you to try to understand what the other side is thinking.”

Equifax, Diane Galic, Strategic Account Manager
“Best course I’ve ever taken! Karrass you are the best!”

Ericsson Inc., Stephen Kim, Business Development Manager
“If you want to learn how to think out of the box, attend this seminar.”

ESCO Corporation, Eric Steinmer, District Manager
“This seminar will allow me to face the tough negotiations, large sales opportunities, and real business adversity.”

ESCO Corporation, Jerry June, District Manager
“This program benefits any employer, at any level in any organization in any situation. Outstanding”

Ethicon Endo Surgery/JnJ, Saunsanie Ramos, Sales Consultant
“This course reveals the sellers and buyer perspectives-insight is gained the story unfolds...”

Ethicon, Blair Swaim, Sales Representative
“I feel much more prepared to take on the challenges of negotiations after this informative course.”

Evraz Claymont Steel, Eric Myers, Sales Representative
“Karrass Effective Negotiating seminar gave me the tools to become an effective and successful negotiator through thoughtful, concise and relevant course outlines and material”

Evraz Claymont Steel, Gretchen Bowhall, Sales Representative
“This class will help me better as an overall negotiator. I have not been confident in the past at asking for pricing above our bottom $. I feel that I am better suited to go back and be more successful at my job.”

Evraz Claymont Steel, Meg Eaton, Sr. Sales Representative
“This program has given me the ability to realize not to leave anything on the table. Always try to negotiate, as there is the chance you might be leaving something there.”

Evraz Claymont Steel, Mike Erbicella, Sales Representative
“This course will help me in my day to day selling objectives. The negotiation tactics will definitely help increase my selling price.”

Exelon Business Services, Ainsley Ashman, Category Manager
“The negotiations class reminds me that negotiation is really a strategic art.”

Exelon Business Services, Seena Chacko, Category Manager
“I found the class to be entertaining & educational real life experiences & peer exercises were good to have.”

Exelon, Susan Cosgrove, Category Manager
“Program really kept the class interested. Excellent, passionate presenter.”

ExxonMobil, Dan Grapin, Sales Account Manager
“KARRASS challenges my thinking and approach to life as I negotiate at work, in public, and family and kids.”

ExxonMobil, Emilio Saied, Sales Account Manager
“Excellent seminar.”

ExxonMobil Oil Corporation, Andres Schwarz, Sales Account Manager
“Far and away the most valuable training I’ve ever participated in. It will change both the way I approach my job and personal life.”

ExxonMobil Oil Corporation, Joseph Mastrantonio, Sales Account Manager
“Eye opening and usable. I promise to leave less money on the table.”

ExxonMobil Oil Corporation, Martin Micklin, Sales Account Manager
“This training provided clear steps to help me increase my company’s bottom line”

ExxonMobile, Jody Engelhardt, Oil Products Trader
“The KARRASS Effective Negotiating is training that provides skills which can be used in you professional & personal life on a daily basis. I wish I would have taken the course 20 years ago.”

F

Fabral Inc., Lynn Noesser, Southern Region Sales Manager
“Very useful skills with real world applications.”

Fabral Inc., Scott Bacon, Director of Sales & Marketing
“Thanks for the training you conducted at my National Sales Meeting. Without a doubt, it was the best we've ever had - with the subject matter so very pertinent in everything we do. You did a wonderful job integrating aspects of our business that made it even more relevant for the attendees. You created quite a "buzz," as I've heard nothing but positive comments.”

Farmers Insurance Group, Rod Chamberlain, AVP
“This training is adaptive to almost any business situation.”

Faurecia, Scott Taylor, Key Account Manager
“This was the most energetic and informative class I’ve ever taken. Great!”

FCI Automotive, Dan Jarmolinski, Account Manager
“I’ve been awakened to a new powerful reality. Thanks!”

FCI Automotive, Karen Bird, Inside Sales Coordinator
“Outstanding! High energy form of learning.”

Federal Foam Technologies, Melissa Anderson, Marketing Specialist
“As a young business woman, this class has given me a wealth of knowledge + tools to us + build on throughout my entire career, both professionally + personally.”

Fiserv EFT, Pam Johns, VP Business Intergration
“Having a new arsenal of tools to help thinking outside of the box, it will only make me more successful. Thanks Karrass!”

Fisher Controls International, Chase Cookman, Sales Engineer
“The Karrass Effective Negotiation Seminar taught me not only how to be an effective negotiator, but also skills that I will use in everyday personal life.”

Fisher Controls International, Clinton Anderson, Sales Engineer
“The information presented will help me/our company create better deals for us and our customers”

Fisher Controls International, Greg Hoffpauir, Sales Engineer
“Tons of useful information in a very short time period.”

Fisher Controls International, John Mangan, Sales Engineer
“Karrass Effective Negotiating is a powerful tool that can improve everyone’s negotiating skills, regardless of position or experience.”

Fisher Controls, Matt Estabrook, Sales Engineer
“Karrass gave me the tools and confidence to be creative during any negotiation.”

Fisher Tank Company, Paul Windham, Vice President
“Everyone should take this course!”

Fisher Wavy Inc, Barry Pollock, Ready-Mix Manager
“A real eye opener when it comes to selling and dealing with people.”

Fisher Wavy Inc, Neri Fratin, Sales Manager
“We’ve all heard the quote that ‘most battles are won before they are fought.’ Taking this seminar will help you prepare for your battles before you fight them and therefore win more. I highly recommend it!”

Fisher Wavy, Al Hamill, Sales
“This course is fantastic for everyone in their everyday working and home environment. It makes me think of the other side of each negotiating situation.”

Fisher Wavy, Randy Sampson, Sales
“This was great training. I will be more prepared in my next negotiation and more confident.”

Flamingo Oil Co, Chris Patterson, District Sales Manager
“This course was taught using real life situations.”

Flamingo Oil, David Supan, Regional Sales Manager
“ It was great…made me look at negotiating in a whole different way…the complexity of the process and the value of implementing it is priceless.”

Flight Safety International, Daniel Greenhill, Product Marketing
“It was terrific. I really enjoyed it.”

Flight Safety International, Diana Hathaway, Product Marketing Rep
“I now have items that I can not only use for my customers, but also to share with others on my team to help us become better negotiators.”

Flight Safety International, Fred Bronaugh, Director of Business Development
“The program helped me to refine my focus on what constitutes effective negotiating.”

Flight Safety International, Jennifer Kelly, Product Marketing Rep.
“This was the best seminar I have ever attended. I am taking a wealth of info. home w/ me.”

Flight Safety, Cristina Bellissimo, Marketing Associate
“Great course, taught by a very professional instructor. Textbook is very helpful, can’t wait to watch the DVD/CD. This course will assist me when negotiating and creating contracts, as well as customers who call expecting to receive discount pricing on the spot.”

Flight Safety, Eric Lee, Marketing Manager
“Made me realize that I have many bad negotiating habits.”

Flight Safety, Willy Vargas, Eric Lee-Regional Marketing Manager
“The course is excellent! It changed the way our team approaches negotiations. This past year, our territory's revenues have climbed steadily and we partially attribute this success to the excellent training provided by your organization. The course more than paid for itself and you can count us in for more training.”

FlightSafety International, Crystal Blackwell, Product Marketing Manager
“This seminar has opened my eyes to a complete new way of negotiating.”

FlightSafety International, Krista Mocaby, Product Marketing Manager
“My expectations were not high, but I truly came away with tools that will benefit me in my personal and professional life . . . Ultimately, my expectations were met and exceeded.”

FlightSafety International, Rhonda Neupert, Relationship Manager
“Innovative ways to break bread with your customers to truly have a win-win negotiation.”

Flow International Corporation, Joe Bodorkos, Regional Sales Rep
“Opened up my eyes to how I view the world in a different way!”

FMC Foodtech Inc, Michael Knake, After-Market Sales Manager
“This training reminds one of all they really don’t know!”

FMC FoodTech Inc, Scott Millsap, Account Manager
“Interesting and engaging. A real eye opener to the negotiation tactics we encounter every day.”

FMC Technologies, Dan A. Foster, International Sales Manager
“Incredible knowledge and information for a 2-day seminar. I would recommend this seminar to anyone.”

FMC Technologies, Gary Walter, Region Manager
“This course lives up to the reputation of this program within my company.”

FMC Technologies, Jason Ruby, Account Manager
“Excellent negotiating course that all will be able to apply both in their professional and personal lives.”

FMC Technologies, Norm Kosciuske, Director Strategic Accts
“This program brought out all the areas of negotiation that I need to work on. It was a great Indy experience.”

FMC Technologies, Trevor Richards, Sales Representative
“This was great. I learned new tools to use while negotiating and I feel comfortable using them.”

FMC, Michael Lorehn, Account Manager
“Very informative and useful. The seminar gives structure to a complex issue.”

Focus Technologies, Inc., Chris Contonis, Account Manager
“The Karrass negotiating seminar was exceptional. I would recommend it to any one involved in any aspect of buyers/sellers negotiations. It will provide you an advantage in both your personal and professional life!”

Focus Technologies – Craig Rooks, Corporate Account Executive
“It helped to identify and clarify skills developed throughout my years in business development. It also helped me to identify tactics of negotiation used on me that I did not previously recognize.”

Focus Technologies, Harry Margolius, Account Manager
“This training has made me rethink some of the recent negotiations I’ve been involved in and how I could have approached these situations differently.”

Focus Technologies Inc., Jim Rodriguez, Sales Director
“Excellent program, well worth the investment. It provides the concepts and tools that can immediately be put to use.”

Focus Technologies, Reggie Wimberley, Account Manager
“This seminar is a must for any sales professional!”

Food Services of America, Angela Robinson, National Accounts Manager
“’Effective Negotiating’ will help me defend my position when dealing with conflict and situations within my organization, my customers and my personal life as well.”

Food Services of America, Dan Peebles, District Sales Manager
“This is one of the most informative, educational seminars I have ever been to. I use this in all facets of my life.”

Food Services of America, David Hayes, District Sales Manager
“After being involved in the seminar, I am now much better prepared to come away with more ‘satisfaction’ from a negotiation, but also how to help the other party come away with more as well.”

Food Services of America, David Lewis, Director of National Accounts
“Fantastic! (Need I say more) Worked magic w/ the art of negotiation!”

Food Services of America, Greg Harmon, Sales Manager
“Now when I enter into a negotiation I will have the experience & expertise of Dr. Karrass in my corner.”

Food Services of America, Greg McDonald, District Sales Manager
“The “Effective Negotiating” class is loaded with practical, effective and realistic tools and practices that can be used in every aspect of every negotiation.”

Food Services of America, Jeff Jeppesen, Senior VP of Sales
“I thoroughly enjoyed the KARRASS Effective Negotiating program. Particularly, I was impressed with the presentation style and the material. Knowledge, energy and true passion of the material made the course fun and rewarding.”

Food Services of America, Mark Jones, District Sales Manager
“Your course on negotiations is filled with great information that I can use in the real world.”

Food Services of America, Mary Sturgul, National Account Executive
“Karrass negotiation seminar provided a great understanding & fun & exciting interactive setting to use hands on skills in the real world.”

Food Services of America, Norm Sampson, District Sales Manager
“With the current economic situation negotiation skills are more essential than ever. This seminar is really going to help me and my business work through the challenges ahead.”

Forest Capital Partners, LLC, Bob Broden, Region Manager
“This course helps organize your thoughts and helps focus on strategies. It also broadens your list of tactics to ease the job of negotiation to the point of recreation.”

Forest Capital Partners, LLC, Chad McEwan, Marketing Manager
“I wish I had known about this program 10 years ago. Most business people are familiar with many of the concepts presented in Karrass but they likely don’t know how these concepts can be efficiently used. I can now understand where other negotiators may be coming from and know how to act and react in difficult negotiating environments.”

FP International, Bill Cusack, Sales Representative
“KARRASS NEGOTIATING is a tool that all sales reps should learn and use.”

FP International, Joel Vernon, Sales Representative
“I was very pleased with the program and feel it will help me tremendously”

FP International, Mike Cucchi, Sales Representative
“Great program something you can use in personal life as well as business.”

FP International, Stacey Pinder, Sales Representative
“I can’t count the number of seminar I’ve been to in the last 20 years --- but I can tell you I have never been to a seminar that has been so engaging and interesting. This was amazing!”

FP International, Tim Novak, Sales Representative
“I think it is an absolute must to have this training for all the sales teams in our company!”

Frazier Masonry Corp, Mike Prascak, Vice President
“To say I was captivated by the presentation would be an understatement”

Frazier Masonry, Mark Horwedel, GM
“You have got to have the knowledge of negotiating to understand your power to negotiate.”

Frito-Lay, Inc-Beth Thede, Sales Operations
“Definitely an insightful and complete approach to effective negotiations, from both sides of the table. This is really valuable training all sales people should have.”

Frost & Sullivan, Erika Brown, EVP Corporate Strategy
“Most un-boring seminar I ever attended. Honestly, best seminar presenter I’ve ever encountered. I should have taken this course 10 years ago. Thank you so very much for the amount of energy and fun you put into your two-day seminar. Simply put, the instructor and the course were amazing! I even closed a deal that I thought was in "deadlock" this morning - because "it's not about the deal ...it's about how my client feels about the deal". Two hours into practice, and the course paid for itself!”

Fugro Multi Client Services, Rachel Masters, Marketing Manager
“It’s been said many times before, but the program provides ideas and techniques we can use right away! It clarified what I thought I was doing right and greatly increased my knowledge and therefore power, heading into negotiations. I had always underestimated my position!”

Fugro-Jason, Howard Titchmarsh, Business Manager
“Program was a breath of fresh air. Excellent method of teaching via discussions and exercises.”

Fugro-Jason, John Walker, Account Manger
“Very valuable and empowering. Confidence building exercises. I gained great awareness of my previous limitations & weaknesses.”

Fujifilm Medical System, Jim Zachacz, Sale Specialist
“Taking two days out of the field is very difficult for me. The time I spent with Karrass was well worth the two days worth of catch-up I’ll be doing this weekend.”

Future Electronics, Anthony Alberga, Worldwide Business Manager
“Hands down the most effective negotiations workshop I’ve ever attended.”

Future Electronics, Douglas Gilchrist, Worldwide Business Manager
“I will never approach a negotiation in an adversarial (me vs them) manner again.”

Future Electronics, Rick Mancini, World Wide Business Manager
“This training will help me look for more opportunities to negotiate. This course has given me more confidence to negotiate anything.”

Future Electronics, Lucy Pinho, Worldwide Business Manager
“Great, definitely looking forward to applying these new negotiations skills in my daily life. Thank – you for the great seminar!”

G

GAF Materials Corporation, Rosemary Olsham, Manager Marketing Services
“KARRASS has a reputation of being the best and strongest on Effective Negotiation skills. It is apparent with the enthusiasm the facilitator presents and the quality of the material, and video of Dr Karrass himself. This program is truly world class!”

Garland Canada, Jeff McMuller, Director of Strategic Accounts
“Effective negotiating reinforces the basic, strategies and tactics of negotiating in an effective understandable format that leaves you with real tools you can use immediately.”

The Garrard Group – Richard Murdock, Partner
“If you’re not attending this seminar, you’re leaving money on the table.”

Gaston Radiology, Rick Keener, Business Development
“We negotiate multi-year, multi-million dollar contracts routinely. The understanding of the Karrass concepts and techniques has influenced our position by millions of dollars and resulting in our negotiating much better deals. Many non-monetary elements of our contracts have been significantly strengthened by simply following Karrass strategies and principles. This is an excellent course and I highly recommend anyone in sales and contracting for their company.

GATX Corporation, Sam Buchholz, Director-Locomotive Sales
“The program was the most informative, educational 2-day seminar I have ever attended. I’ve learned many career changing techniques/strategies.”

GE Advance Materials, Sanjay Shah, Global Account Director
“I think the benefits are invaluable....all of the concepts, tactics, and strategies are very useful and are on top of the mind when I go to negotiation. Thanks,”

GE Capital, Ian Ricci, Structuring Manager
“Excellent program, proving a great tool box for effective negotiations.”

GE Capital, Steve Hendington, Account Manager
“The course was highly informative. Life lessons for both work and everyday negotiating.”

GE Capital, Tom de Larzac, Assistant Account Manager
“Most effective and informative course I have taken to date.”

GE Capital, Trish Halliwell, Structuring Manager
“I wish I had this training when I first started in sales.”

GE Capital, Tara Mascitelli, Account Manager
“This program is both practical, tactical-useful information that can be applied everyday scenarios.”

GE Employers Reinsurance Corp., Phil Hargrove, VP
“We negotiate every day of our lives-both personally and professionally. This course defines the process and provides techniques to achieve successful results.”

GE Healthcare, Chuck Schwandt, Service Sales
“Great class – I will put everything I learned to use right away!”

GE Infrastructure Security, Rick Boes, National Sales Manager
“The class has given me ‘definition’ to what I naturally do in sales ¬& improved the focus on both-win.”

GE Plastics, Christopher Russo, Customer Service
“I can’t wait to go save my company and myself lots of money”

GE Rail Services, Larry Strouse, Director
“This course really challenges you to define what you really want and how to go get it.”

GE Security, Kory Epperson, Account Manager
“Very enlightening seminar. Well worth your investment.”

GE, Tim Strand, Sales Rep
“This course really opened my eyes. I thought my proposals were well thought out -- until today.”

Gemalto, Dorothy Grondalski, Sales Support
“This Karrass training is really a partner in positive change.”

Gemalto, Julie Myers, Customer Service
“This was great! Now I feel like I can negotiate with better outcomes and in a more professional manner.”

Gemalto, Susan McNamee, Sales Support
“I now have much more self confidence when presenting or starting any negotiation.”

Gemalto, Thomas Flynn, Director of Marketing
“Realistic and relevant tools for my day today activities.”

Genemco, Cameron Stone, Sales
“First time I ever sat still & listened in a seminar.”

General Dynamics, Michael Hale, Senior Program Manager
“This course opened my eyes to awareness of negotiation that were previously unknown to me. These skills will help me and my customers obtain the best possible deals.”

General Dynamics, James Williams, Program Manager
“Expect immediate ROI potential from this Karrass training.”

General Dynamics, Ron Wells, Program Manager
“I have over 23 years experience in the defense industry. Negotiations are very much a part of my job. I have attended many other classes over my career, but this one still taught me several techniques & goals that will allow me to achieve “both-win” settlements.”

General Kinematics, Rick Kempf, Regional Sales Manager
“I’ve always thought that good negotiators were born with the talent…I’m delighted to find in the seminar that it is a learned trait. And I can immediately use these skills daily.”

General Kinematics, Ron Zorn, Regional Sales Manager
“This seminar has opened my eyes to all the different directions a seller can take to close the deal.”

General Motors Canada Ltd, Shane Peever, National Accounts Manager
“Now I will take more time to research each new client and learn more about their negotiating positions. This seminar will pay for itself by Monday at Noon.”

General Motors, Rob Minton, National Acct. Manager
“I put use a tactic to use that I learned yesterday with a customer this morning. This stuff works!”

Gentec Electro-Optics, Charles Vo, Jr. Sales Engineer
“Great presentation from the speaker. Real-life scenarios are going to be very helpful. Great simulations to help us integrate the teachings.”

Genworth Financial Canada, Ruth Roussy, VP Sales
“Both very informative & entertaining. The training has provided me with skills & confidence to make a better deal for myself.”

Genworth, Anita DiPaolo-Booth, Marketing Leader
“Instructor was very knowledgeable & engaging in both delivery, course content & understanding of the content. Entertaining. Informative. Thanks!”

Genworth, David Bernardi, Business Development
“I really enjoyed the fact that we could apply the theories into practical exercises, it gave the course real value.”

Georgia Pacific, Claudia Ketner, Distribution Manager
“I attended the seminar last week in Atlanta and want you to know that I am applying these principles daily. I have already saved my company over $10K on one deal by getting a higher margin than what I would have gotten in the past. So thanks for sharing the tools that I found were so easily to apply daily.”

Georgia Pacific, Marty Utterback, Commercial Market Development
“The KARRASS Effective Negotiating Seminar has been the single most immediate-value-returned training course I've ever taken. I've used the techniques learned and practiced in this course time and time again in both business and personal settings to achieve more creative and overall better outcomes that would have otherwise not been achieved.”

Gerdau Ameristeel, Ruben Cortinas, Sales Rep
”Karrass offers the tools that are needed to compete globally.”

Germain’s Technology Group, Mark Butler, Sales & Marketing Manager
“The Karrass training keeps us on our toes in the everyday world of negotiating.”

Germain's Technology Group, Peter Marks, Business Development Manager
“A dynamic presentation delivering content which will impact my professional & personal life. The effective negotiation program was well worth my time!”

Gilbarco Inc., Jason Moses, Product Sales Manager
“Great seminar that challenges your thoughts and assumptions about negotiation and gives the tools necessary to be a more skilled negotiator.”

Gilbarco Inc., Jeff Fisher, Regional Account Manager
“The participation exercises are fantastic.”

Gilbarco, Andrew Stednitz, National Account Manager
“I can use the materials & knowledge immediately to make a significant impact.”

Gilbarco, Brad Resler, Director of Sales
“This program helped me to be conscious of the tactics I use and that are being used against me during the negotiation process.”

Gilchrist Construction, Clay Juneau, SE. La. Area Manager
“Will use this daily.”

Gilchrist Construction, Dale Willis, Area Manager
“It will help me develop a better strategy prior to negotiating.”

Gilchrist Construction, Doogie Golatt, Development
“It was so amazing to hear practical & ethical ways to negotiate a fair deal. I am looking forward to negotiating future transactions.”

GIW Industries, Angela Bryant, Region Sales Manager
“The program has opened my eyes to a different way of negotiating. The insight is endless and valuable.”

GIW Industries, Scott Yeo, Regional Manager
“This workshop and materials gives me the ability to walk into a customer’s office tomorrow and win more business and at the same time help a customer get more of what they want – win–win.”

Glenn O Hawbaker, Bill Rees, Sales Leader
“This program provides not only knowledge but also the self-confidence needed to effectively negotiate and conduct business.”

Glenn O Hawbaker, Chris Parrish, Sales Rep
“The Effective Negotiating seminar was the most useful seminar I’ve ever attended. The material presented was practical, useful and presented in a very user friendly format. Definitely worthwhile.”

Glenn O Hawbaker, Troy Guenot, Sales Rep
“After being in sales for 22 years you think you’re pretty sharp. This seminar has opened my eyes to many different avenues for increasing my company’s profits as well as saving for my family.”

Goodrich Corp, Amanda Lovelace, Business Development Rep
“This helps me better understand the motivators & drivers of the buyer or person on the other side of the negotiation table both in work & personally.”

Goodrich Corporation, Cheryl Zaklan, Customer Support Spec
“Outstanding program, which help me understand how to negotiate pricing with a customer.”

Goodrich Corporation, Nicholas Gritti, Dir. Strategic Planning & Bus Development
“I wish I’d attended this seminar sooner.”

Goodrich, Don Hudson, Mgr. Bus Development
“This course is well-rounded and stimulating. Effective processes are presented in an engaging manner enabling rapid absorption.”

Goodyear, Amin Abdul-Rahamin, Global Market Analyst
“Great program, great presenter. I believe I am going to save my company and myself lots of money using knowledge from this program.”

Goody, Elizabeth Fifer, Channel Manager
“I never knew all of the mistakes I was making negotiating…now I know how to effectively negotiate!”

Goody, Kelly Connors, Key Account Manager
“It was motivating to better understand some negotiation techniques. This course will make me think twice next time I’m with a buyer.”

Goody, Kent Oliver, Key Account Manager
“This is a very comprehensive program that provides tremendous insight into effective negotiation. The material is terrific and the seminar exercises are enjoyable and very applicable for my current role.”

Goody, Laura Brown, Sales Admin Coordinator
“It was eye-opening to realize so much knowledge was being misinterpreted and lost.”

Goody, Lisa Wolfe, Category Advisor
“It makes you think about things that we typically don’t take the time to think about.”

Goody, Shirley Kenney, Category Manager
“We have a huge negotiation coming next year and this will help immensely in helping my confidence and preparation.”

Goody, Tamika McCoggle, Channel Marketing Manager
“I came into this seminar feeling ‘powerless’ to negotiate with our buyers, because they could deny us. This seminar helped me to realize that both buyers and sellers have specific pressures that drive decisions. I have more power than I thought!”

Grace Davison, Bill Minyard, Technical Sales Manager
“This course will help with negotiations with my major corporate customers, many of whom have also taken the Karrass course.

Bayer Animal Health, J.T. Haynes, Sales Representative
“This class was a fun two day experience. I was able to hone my negotiating skills for both my business and personal life. This class will help in every aspect of my life.”

Graco Supply, Bill Arndt, Inside Sales
“More information in two days than you can learn from 6 months on the job. This will pay for itself quickly!!”

Graco Supply, John Torres, Sales
“Terrific program, great working with class. We all learned from each other.”

Graco Supply Company, Melissa Young, Sales
“Great Seminar w/lots of great info.”

Graham Engineering, Bob Slowska, Line Supervisor
“Overall program is excellent—it will certainly be of help in selling big ticket machines to both technical and non technical personnel (engineering and purchasing).”

Graham Engineering, Ernie Hollo, Manufacturing Rep
“This was a wonderful encouragement and boost for me. Many of the things we discussed and learned were techniques and tactics, etc that I have used regularly for years—but not nearly as efficiently and effectively as I should be able to use them now. The practical examples were very helpful.”

Graham Engineering, Scott Howland, Sales Director
“I am regularly involved in major negotiations. I feel much more prepared for my next negotiation with the techniques I have learned the last two days.”

Graham Packaging Company, Frank Hilton, Director of Sales
“Great detailed program on negotiating. Provided great insight and skill development. It has helped me sharpen the saw.”

Graham Packaging Company, Jamie Degroff, Sales
“Very educational and well worth the time!”

Great American Insurance Co, Danielle Dunn, Sr. V/W
“I believe this will help me in future negotiations with clients who were always difficult to negotiate with.”

Great American Insurance Co., Jonathan Fritinger, Business Developer
“It will help me get over the hump from being a good negotiator to a great & consistently great negotiator.”

Great American Insurance Companies, Greg Bruna, Marketing Manager
“Excellent program with real life situations & experiences”

Great American Insurance Companies, Greg Sowder, Marketing Representative
“Very fast paced interesting program. Interactive exercises provided valuable practice and kept program interesting and on pace.”

Great American Insurance Companies, Kenny Shultz, Marketing Supervisor
“The Karrass program for Effective Negotiating is a must for all sales/marketing staff.”

Grecian Delight Foods, Joe Forrester, Sales Director
“I enjoyed the KARRASS Effective Negotiating Seminar. It has definitely made me more effective on both a professional and personal level. I feel more comfortable with the act of negotiating now. I am rolling out a whole new line of products and the new skills have come in handy as I make my sales calls.

Grecian Delight, Chris Matthews, Regional Manager
“Opened my eyes to new ways to better my business.”

Grecian Delight, Nick Pahigiannis, Regional Sales Manager
“A sophisticated perspective toward insights to negotiations.”

Grecian Delight, Paul Bohannon, Western Division Manager
“This program is an in-depth, multi-tiered educational system that engages all of it’s participants to learn how to become better negotiators. Very stimulating and very interactive.”

Green Bay Packaging, Adam Gagnon, Territory Manager
“This program provides great hands on learning.”

Green Bay Packaging, Chris Fayling, Sales
“Let’s you see the Buyer’s side of negotiating.”

Green Bay Packaging, Diana Warden, Sales
“This is another selling tool to add to my chest! Awesome”

Green Bay Packaging, Dustin Schadt, Sales Representative
“This course is essential to understanding how to bridge differences in all our relationships, by discovering needs, appealing to needs, and finding an agreement that satisfies both parties.”

Green Bay Packaging, Efren Rayos Jr., Sales Representative
“Outstanding. It will help me maximize profit, close more deals, will help me leave less money on the table. It will help me make more money for me and my company!”

Green Bay Packaging, Henry Shuttleworth, Sales Representative
“I wish I would have taken this training years ago. Now I can better defend my interest and have much more confidence when negotiating.”

Green Bay Packaging, Jim Polanek, Sales Representative
“The Karrass seminar is perfect to form the bedrock of world class negotiating principles that a professional can build upon!”

Green Bay Packaging, Jim Ward, Sales Representative
“Great program-thought I knew everything (joke). I am an old dog that can learn new tricks.”

Green Bay Packaging, John Sade, Sales Representative
“This seminar gave me a better understanding of my customer’s objectives and needs. Also ways to uncover these needs and recognize their negotiating tactics.”

Green Bay Packaging, Ken Dimler, Sales Representatives
“If you want to improve, spend the time on this course. It will increase your sales.”

Green Bay Packaging, Michael Hite, Sales Representative
“I have attended and participated in several of the most popular training courses. This one is by far the most interesting and practical. I learned many things I will be able to use every day.”

Green Bay Packaging, Stuart Baskin, Account Manager
“This is a training experience that will change the way you think.”

Green Mountain Coffee Roasters, Dave Turgelsky, Sales Manager
“Time well spent, an investment that will have a ‘profitable’ return, in one day.”

Greenbrier Development, Barry Johnson, Senior Vice President Marketing
“The simple understanding of anchor points could save or earn us thousands of dollars- a great return on our investment.”

Greenbrier Development, Brian Devlin, Sales Development
“Thank you for a fun and informative 2 days. It was great. I'll recommend your class to everyone but my competitors and vendors.”

Grote Industries, Kelly Shaffer, Customer Service
“I can’t wait to go back and implement these techniques.”

Grote Industries, Kent Bode, Sales Engineer
“Excellent and practical training.”

Grupo Alpha (Sigma-Alimentos), Mauricio Guerra Escamez, Sales
“The effective negotiation course has been without a doubt a very important tool for my professional development. You can apply the different techniques we were taught in the course in order to achieve the outcome you want. I am very thankful of what I’ve learned, and I assure you I’ve used probably every negotiating technique that your book illustrates. To tell you the truth it’s simply invaluable how much I have saved because of what I learned in your program. Thank you so much!”

Grupo Industrial Criser SA de CV, Francisco Bates, Sales Manager
“Outstanding program! Tremendous tool for making successful negotiations.”

Guardian Building Products, Keith Devison, Sales Manager
“This training will enable me to gain greater profit for my company. Also enables me to say no and walk away when required.”

Guardian Industries, Christine McGraw, Territory Sales Manager
“This program will not only help me negotiate in my professional life but in my personal life as well. I’m surprised that what was intended as a business seminar turned into much more.”

Guardian Industries, Donald Pymm, Sales Manager
“I know my confidence and effectiveness will increase because of the skills I have learned in the Karrass seminar.”

Guardian Industries – Nick McLay, Territory Sales Manager
“During breaks in the seminar, when returning phone calls, I started using what I had just learned 5 minutes earlier, with great success!”

Guardian Industries, Sean Curran, Territory Sales Manager
“The Karrass seminar will definitely change the way I approach my future negotiations helping me realize the problems and pressures across the table.”

Guardian Industries, Donald Pymm, Territory Sales Manager
“Thanks for presenting our seminar in New York City. It was spectacular, and extremely useful. I feel you should know what an exceptional seminar it was. My company sent me to your seminar because it is mandatory. Now I know why.”

H

Halliburton, Jay Miller, Sr. Account Rep.
“After 25 years of sales I finally understand some of the tactics that have been used against me. This training allows me to fight back better. Thanks!”

Halliburton, David Gibson, Senior Account Rep
“Excellent insight on how to negotiate within a process.”

Halliburton Energy Services, Andre Rand, Technical Sales Professional
“The course was helpful in learning ways to build margins. Not get beat down by the client with prices.”

Halliburton, Arthur Vermolen, Business Development Manager
“Clear and concise, good course.”

Halliburton, Brian Power, Account Representative
“The program was an excellent source of information. It was time well spent.”

Halliburton, Codrin Ranca, Technical Professional
“This training opened my eyes to see what’s really behind the words of the client.”

Halliburton, Dolapo Lagumju, Account Rep,
“Excellent program for everyone involved with negotiations professionally and beyond. I actually recommend the program to everybody.”

Halliburton Energy Services, Doug Walters, Principal Technical Professional
“Extremely enlightening class. Consider it time well spent. I have a new insight into how the customer approaches negotiations.”

Halliburton, Luis Mota, Account Leader
“Excellent and succinct insight into negotiation tactics and strategy. Good mixture of video clips and presentation material.”

Halliburton Energy Services, Mark Dixon, Technical Professional
“This program encourages participation with the participants and actually draws participants in. All the participation actually provides clarity to some of the issues that fellow colleagues face when talking to their customers.”

Halliburton Energy Services, Randolph Istre, Liquid Mud Manager
“Most of us don’t realize how much money we are leaving with our customers and how willing many customers are to give it to us, if we can simply let them know why we deserve it. Karrass shows you how.”

Halliburton Energy Services, Rich Orr, Senior Account Representative
“This is one of the most relevant courses I have ever taken.”

Halliburton, Scott Costner, Tech Rep
“This course is a must for anyone who negotiations, interacts with clients.”

Halliburton Energy Services, Stephen Henzler, Principal Technical Professional
“This training provided me a new perspective for negotiating for jobs that are already under contract.”

Hallmark, Brenda Gfeller, Licensing Account Manager
“This seminar keeps your interest & broadens your view of things to consider in the negotiation.”

Hallmark, Curt Creason, Licensing Director
“This program has refreshed my abilities to prepare for a negotiation and reminded me to slow down the process and be patient.”

Halogen Software Inc., Darryl Gordon, Sales Support
“It was extremely informative, the instructor was solid and I will thoroughly attempt to use these principals in my day-to-day dealings. I would unquestionably recommend this course to anyone in sales management or in a position of negotiation.”

Halogen Software, Connie Costigan, Director of Marketing Communications
“Fantastic program. An ideal way to look at principles we use every day but apply them in a framework to ensure success.”

Halogen Software, Nancy Wilkinson, Account Executive
“Excellent seminar. In just two days I know I have become a more effective negotiator.”

Hanover Foods, Ray Johnston, Sales
“This program helped boost my confidence level in dealing with other professionals, both inside and outside my own organization”

Harbour Homes, Brooke Longaene, Marketing Coordinator
“The Karrass system takes practical ideas and puts them into an easy to understand model”

Harbour Homes, Kallen Hawthorne, Marketing Coordinator
“I believe that this class/seminar was very well worth the cost. The knowledge obtained will be priceless.”

Harbour Homes, Ross Rachey, Assistant Customer Service Manager
“From the first hour I learned easy to employ negotiating tactics and was thinking about ideas for negotiations that never before crossed my mind.”

Harris Corporation, Ross Nelson, Account Executive
“Karrass is the most effective + valuable training I have taken in my career.”

Hartmarx, Anthony Giuriceo, Director of Special Markets
”No matter how many times you buy or sell, the skills you have will be vastly improved after you take ‘Effective Negotiating’.”

Harvard Pilgrim Health Care, Barbara Mitchell, Senior Benefits Specialist
“This seminar will help you in every aspect of your life. It will improve all of your interpersonal relationships.”

Harvard Pilgrim Health Care, Corinne Orlinski, Senior Benefits Specialist
“This program brings home the reality that all meetings/interactions are really negotiations. I feel this program will help my team build bridges and be more effective as we go through our organization.”

Harvard Pilgrim Health Care, Maureen Perry, Benefit Specialist
“If your job requires internal or external negotiations, you’ll find this course extremely helpful.”

Hayes Lemmerz International, Robert O’Keefe, New Business Development Manager
“More than any other type of training for salespeople, negotiation directly affects the bottom line. As such, negotiation training is critical to all companies’ success.”

Hayes Lemmerz International Inc., Michael Timarac, Account Manger
“Well worth the time & money invested.”

HD Supply, Joshua Abebe, Outside Account Manager
“The program was very beneficial to me in dealing w/vendors and reps in negotiating coasts and in return selling to my contractors/ customers.”

HD Supply, Erik Umphery, Sr. Business Manager
“This course gives you the tools and confidence to begin putting the skills learned into action!”

HEB Groceries, Chris Miller, Business Development Manager
“Karrass negotiation course helped me identify specific modes of negotiation, and which modes I was strong in and which I need to improve on.”

HEB Groceries, Dean Hobbs, Business Development Manager
“Changed my perspective completely. Thank you for teaching me how much is on the table here.”

HEB Groceries, Norma Jean Castillo, RMR
“This is ‘by far’ one of the most informative seminars I have ever attended. A must seminar for anyone in the business, no matter what their field.”

HEB Groceries, Wade Hastings, Brand Development Manager
“This program makes you stop and think about how we approach your business every day and how we can improve business for ourselves and those we do business with long term.

HEB Grocery Company, Jennifer Mueller, Marketing Associate
“This course opened my eyes to the world of negotiating.”

HEB Grocery Company, Sonia Eschenauer, Associate Bustiness Development Mgr
“This training will really help me from not being taken advantage of in the future. Thanks!”

HEB Grocery, Dan Schuette, Senior Advisor
“This course was fantastic! It has helped me take a huge step forward towards being an excellent negotiator.”

HEB Grocery, Tracy Bliss, Imaging Business Development Manager
“Provides clear steps to negotiating…creates a foundation for developing skills”

Helmer Inc., Donna Holpuch, Marketing Communications Team Leader
“Entertaining & informative…everyone will leave with something!”

Helmer Inc, Rhonda Armeni, Sales Rep,
“Wonderful program!”

Helvoet Pharma, Brian Hertzog, Global Account Manager
“Thanks again for the training -- I find myself using it nearly everyday!

Helvoet Pharma, Megan Plunkett, Account Manager
“This was an excellent program. This course not only offers a variety of negotiating tactics, but sales/buying techniques, as well. Negotiation is a part of every day life.”

Hendrickson International, Bryan Romer, Account Manager
“This is the first seminar I’ve been to that pertains to real world experiences.”

Hendrickson International, Dave Simak, Sales
“Not knowing these skills is like walking into a gun fight with a butter knife.” I thought the program was fantastic. In my position, these skills are essential to maintain profitable growth.”

Hendrickson International, Gary Ciapetta, Regional Director
“This course provides a game plan on how to prepare and proceed with any negotiation.”

Hendrickson International, Geoff Reid, Regional Director Sales
“Outstanding program, relevant to both personal & business relationships.”

Hendrickson International, Warren Schneider, Account Manager
“Awesome program. One of the best seminars I have ever attended.”

Hendrickson International, Carmen Cardillo, Marketing Manager
“A great course that prepares you for both professional & person negotiating in a fun & entertaining way…You don’t realize you’re learning.”

Hendrickson, Matt Wilson, Business Unit Manager
“This Negotiating seminar is the most effective training seminar my company can do for our front line sales people.”

Henkel Technologies, Keith Smith, Sales
“I will recommend to our corporate officers to have all our people attend the Karrass seminar.”

Henkel Technologies, Lawrence Dykes, Sales/Service
“Excellent! This training will help me in all areas of life where negotiations are necessary, business & personal, on almost a daily basis.”

Henkel Technologies, Paul Cook, Regional Manager
“Karrass is the best seminar I have ever been to. The training puts handles on key methods and tactics to truly take you to win/win in the negotiation process. The handles to grab a hold of were through role playing and tactic titles, that remind and allow you to clearly picture the process.”

Henkel Technologies, Terry Carguello, Account Manager
“This Karrass Seminar has brought a fresh perspective to how I will look at negotiations from this point forward.”

Henkel Technologies, Walt Skovron, Sales Representative
“Great insight into the entire negotiating process.”

Henkel Technologies, Mark Zieham, Sales Manager
“This course provides exciting new tools that are available for use immediately.”

Hennessy Industries, Greg Buhr, District Manager
“This seminar provides great additional tools for my business and personal tool box. This training is an asset for even experienced sales person.”

Herr Foods, Daniel Krenkel, NY Sales Manager
“The most informative negotiations seminar I’ve ever attended.”

Herr Foods, Ed Fabian, Zone Manager
“It was a fun, informative day that I learned many useful ideas on how to negotiate in my personal & business life.”

Herr Foods, Jim Rock, VP of DSD Sales
“Great program on how to not just reduce pricing to get the deal...”

Herr Foods, Ray Nemeth, Key Account Manager
“Outstanding – What a great experience!”

Herr Foods, Ray Seeling, Account Manager
“This seminar changed the whole course of my career. Thank you so much!”

Hewlett Packard, Dennys Nava Blanco, Service Sales Rep.
“One of the most useful seminars I’ve ever attended. What I’ve leaned is helping me improve my career and my life.”

Hewlett Packard-Amy Chen-Business Development
“This seminar helped me with both my work situation and daily life. The seminar was wonderful!”

Hewlett-Packard – Brian Powers, Territory Manager
“I recognized a lot of the techniques people have used against me over the years. Wish I would have taken this course 30 years ago.”

Hewlett-Packard, Jackie Anderson, Marketing Manager
“This program will immediately help me in both my personal and professional life. I’ve learned a lot about knocking down self imposed or assumed boundaries.”

Hewlett Packard, Miguel Bernadez, Marketing Product Manager
“This seminar helped me to detect my style and several mistakes/ dumb remarks that I usually make. It also helped me to discover strengths and detect ways to apply them. Great training. Thank you.”

Hewlett Packard, Moises Cielak, Public Relations Director
“The Karrass Negotiation seminar is so GREAT, it would have taken a great negotiator to trade me out of it!”

Hexagon Metrology, Burt Mason, Regional Sales Manager
“Great Seminar. Should really help to increase our margins.”

Hexagon Metrology, David Ryan, Aftermarket Sales
“This program will improve my negotiating skills tremendously and thus improve my company’s bottom line.”

Hexagon Metrology, Guillermo Nevado, Sales Specialist
“The training provided me with new perspective and tools to improve my skills in negotiating business and even personal situations. Very informative.”

Hexagon Metrology, Hugh Convery, Account Manager
“Excellent Program. This program will certainly help me to negotiate business opportunities as well as dealings in every day life.”

Hexagon Metrology, Mike Brixey, District Sales Manager
“Your program helped me to take the emotions out of negotiating. It also pointed out that I need to prepare more before meeting w/ my customer during the negotiating portion of the sales process. Thanks!”

Hexagon Metrology, Ron Gardner, Regional Sales Manager
“Outstanding and useful information regarding negotiations. Excellent training class for anyone in the business world.”

Hexagon Metrology, Shawn Thelen, District Sales Manager
“I now know more about this process and more of what to expect in negotiations. Thank you for showing me the light!”

Hexagon Metrology, Steve Lee, District Sales Manager
“Very Good Program” It’s always good to understand what the other parties are thinking.”

Hexagon Metrology, Tom Balch, Sales
“This Program “re-charges” the internal batteries. I will use many of these tactics on a daily basis in business and everyday life.”

Hexagon Metrology, Zach Rode, District Sales Manager
“Changed my entire perspective on negotiating. I am new to the sales world and I feel like this is an event that should be mandatory.”

Hexion Specialty Chemicals, Kent Brown, Global Marketing Manager
”The ideas presented in the KARRASS course will make you money!”

Hexion Specialty Chemicals, Leon Spila, Account Manager
”Outstanding! Opened my eyes towards skills required to be a successful negotiator.”

Hexion Specialty Chemicals, Mike Malmberg, Sales Manager
”The KARRASS method will totally revolutionize the way you perceive and negotiate for value!”

High Plains Surgical, James Gillilano, CEO
“You can read all the books in the world but until you’re here, and practice negotiating in person through Karrass, it becomes a way of life.”

High Ridge Industrial Park, Debra Lane Llewellyn, Director of Sales
“Amazing two days of training! New skills learned and confirmed others.”

Hilton Hotels Corporation, Mike Hill, Associate Director of Sales
“Our day to day business centers around negotiations and contracts. This program gives many tools to use and close business.”

Hilton Los Cabos, Marlene Piat, Sales Manager
“This was the most in-depth negotiating course I’ve ever taken.”

Hilton Hotels, Angela Vazquez, Senior Corporate Sales Manager
“The zone of uncertainty is very scary! With all I have learned in the past 2 days I can walk out with ammo! (4 modes of negotiation) it will make me that much more of a strong negotiator. Satisfying one customer at a time! Making it a both-win!”

Hitachi, James Cox, New Business Development
“I feel that the Karrass Negotiating courses are the best business training classes I have had the opportunity to attend.”

Honda Trading America, Yusuke Katsunum, Senior Account Rep
“You will be the #1 negotiator. You will be leaving negotiations w/a smile on your face! You will be back!”

Honda, Alan Jenkins, AA
“This is the best course I have ever had in all of my training at Honda. The instructor was excellent and very easy to learn from. I think this program is awesome. It will help me in my negotiations skills and we help me understand the other parties’ pressures and limits.”

Honda, Marie Langford, Business Analyst
“All the strategies from opening a meeting for negotiating with customers, to closing the meeting with a reciprocal agreement, was very appreciated, lots of tips and concepts. Really good training!”

Honda, Philip Bede, Market Development
“Take this class. Every minute is worth it!”

Honda, Tim Kiste, Development Manager
“This is a course that relates to the real world not just a bunch of theory.”

Honeywell, Bill Rowell, Technical Sales Manager
“Excellent redirection from the more typical/familiar competitive mode style encountered in most negotiations. It’s all about both-win, every time, especially with your internal negotiations – from hallway conversations to major budget resolutions.”

Honeywell, Emilie Roy, Channel Marketing Specialist
“I appreciate how the material applies to any situation not only to sales people trying to close a deal.”

Honeywell, Gary Duvall, Regional Manager
“I attended your seminar Effective Negotiating at the Honeywell facility. It was the was to the point, very well presented, pertinent, enlightening and the best training class that I have ever had the pleasure to attend. Thanks!”

Honeywell, James Bonadio, Tech Sales Manager
“This class, when taken by all of our associates, will make us a better organization.”

Honeywell, Levi Bouwman, Sales Director
“Fantastic class for our entire sales organization, it really helps you make sure that you are getting the best for everyone, every time!”

Honeywell, Mark Repko, Product Manager
“This information and training will help me close my deal in 3 weeks. Thanks!”

Honeywell, Matt Kruger, National Sales Manager
“Karrass provides the most comfortable setting to practice negotiating skills while learning new ones.”

Honeywell, Michelle Larson, Trade Channel Marketing Leader
“I thought the program was very valuable – provided me a lot of tools to use with my customers & internal organization.

Honeywell, Mike Skillman, Sales Mgr, December 14, 2004
“Extremely real life situations discussed and illustrated. Really good training!”

Honeywell, Omar Facory, Manager Tech Marketing
“Excellent instructor with great insights on why people do what they do.”

Honeywell, Oscar Ibarra, Marketing
“Excellent program, helped me on how to deal with a more competitive edge when negotiating.”

Honeywell, Anthony Ciulla, Account Manager
“This class is a must for anyone wanting to get results in negotiating with people on a business or personal level.”

Honeywell, Eric Thompson, Sales Manager
“Karrass has become the standard for industry negotiations. If you haven’t attended Karrass, you start out behind.”

Honeywell, Stephen R. Barr, Sales and Support
“Excellent course. Best training I have ever received.”

Horiba Jobin Yvon, Eric Teboul, Director
“The program is a useful tool to improve overall the company business. It educates on dealing with everyday tools when dealing w/ customers. If they are applied correctly and smartly, profit of the company can be improved significantly.”

Horiba Jobin Yvon, Paul Tivin, Sales Engineer
“The course enables an excellent overview of the negotiation process, particularly as the process impacts all segments of a business!”

Horiba Jobin Yvon, Robert Gourley, Sales Engineer
“This is the finest of all these type courses that I have attended. I only wish I had taken this course earlier!.”

Horiba Jobin Yvon, Susan Maher, OEM Accounts Manager
“It will help me to make sure that my customers are satisfied after negotiating with me (and that I am satisfied too, of course!).”

Hormel Foods Corp., Jim Lemar, National Account Manager
“This seminar helped me to recognize tactics buyers used to get what they want and to form ways to gather information.”

Hormel Foods International Corp., M. Jack Shao, Intl. Sales & Marketing
“The program is recommended for anyone doing business.”

Hormel, Tom Bowers, Sales
“This has been an enlightening seminar. My whole idea of negotiating has changed. I am now pro both-win rather than competitive.”

Huber Engineered Materials, Tonya Tolliver, Regional Sales Manager
“The Karrass Effective Negotiating course is a really good course that outlines the tactics of buyers and sellers and allows thru for plenty of exercises to practice your negotiation skills.”

Huber Resources, Trevor London, Marketing Manager
“Preparation equates to opportunity. I will now prepare more prior to my negotiations. The tools provided will allow me to evaluate the other party and move towards a better outcome.”

Hughes Supply Inc., Alexa Stone, Marketing Manager
“I was somewhat intimated to take this course, but found out it was very useful a lots of fun!”

Hughes Supply Inc., Danny R. Norman, District Sales Manager
“I thought I was prepared in the past, but this program has been a real eye opener.”

Hughes Supply Inc., Greg Conte, Account Manager
“The Karrass Effective Negotiation Seminar will assist me in negotiating better deals within my professional and personal business activity.”

Hughes Supply Inc., Jeffrey Crass, Outside Sales Representative
“The best training seminar I have ever attended. Real world solutions to real world every day obstacles.”

Hughes Supply Inc, Jennifer Raley, Manager, Sales Support
“For someone with a marketing and communications background, the class provided insight into what our sales force deals with on a daily basis. I am now better equipped to prepare sales tools to meet their needs when negotiating with customers.”

Hughes Supply Inc., Jerome Schmitz, Outside Sales
“After taking this course, you will never enter a negotiation the same.”

Hughes Supply Inc., Josh Abebe, Outside Sales Representative
“The class was very intuitive and will enable me to participate in greater depth on bids/buys”

Hughes Supply Inc., Mike Childs, Sales Manager
“I learned a lot, and realized how little I knew about negotiating also I was surprised how much you use negotiating”

Hughes Supply Inc., Phillip Davidson, Outside Sales Representative
“This program will immediately affect my day to day business activities and negotiations. I highly recommend it.”

Hughes Supply Inc., Scott Pacansky, Orlando Outside Sales
“Excellent program makes you think about opportunities that are in everyday life not just professional environment.”

Hughes Supply Inc., Stephen Todhunter, Outside Sales Representative
“Opened my eyes to the fact that if I aspire to be higher I will achieve higher results.”

Hughes Supply Inc., Will Leonhardt, Sales Manager
“There is a wealth of common sense ideas that just need to be highlighted and discussed.”

Hughes Supply, Inc., Kevin Thomas, Outside Sales
“This program exposed me to perspectives on business strategies that I was not using. This will help me in future sales.

Hughes Supply, Inc., Dan Morrison, Director–Sales/Marketing
“I work in a job where I both buy and sell. This seminar has helped me to use skills in both aspects of my job”

Hughes Supply, Danny Norman, District Sales Manager
“I thought I was prepared in the past, but this program has been a real eye opener.”

Hughes Supply – Joe Lyon, Product Marketing Manager
“I was skeptical. Not anymore. Great program!”

Hughes Supply, Inc – Joseph Mack, Product Marketing Manager
“Very informative. A must for all sales/purchasing personnel.”

Hughes Supply, Michael Baucom, Outside Sales
“This was an excellent presentation that I can use in the real world.”

Hughes Supply, Mike Childs, Sales Manager
“I learned a lot and realized how little I knew about negotiating. Also, I was surprised how much you use negotiating.”

Hughes Supply, Inc., Steven Beard, Sales Representative
“Now I will have much more confidence when I get into a ‘sticky’ negotiating situation.”

Hunt Group, Jamie Hunt, President
“Do Not Tell Your Competitors About This Program!!!”

Hunt, Guillot and Associates, Chris Wyatt, Business Development
“This class gives me a road map for my next negotiation.”

Hunt, Guillot & Associates, Don Plummer, Executive Vice President
“This seminar has provided me valuable insight and tools to be a more effective negotiator.”

Hydratight, Andy Jones, Manager-Europe and Africa
“This has been the very best use of 2 days away from my business!”

Hydratight, Bryan Seville, Customer Support
“Stimulating and thought provoking. Made me feel I can be more effective in my role.”

Hydratight, David Brown, Director of Marketing
“A very informative and excellently presented programme with will add value to all my dealings with clients both internal and external to the business, and which will benefit my personal life too.”

Hydratight, Geoff Steptoe, Market Manager
“The program was full of good information, enjoyable and creative.”

Hydratight, Mark Derry, US Business Leader
“Extremely useful program that will have an immediate impact on my business.”

Hydratight, Mike Rudo, Director of Business Development
“Knowledge is power! This is an outstanding training course!”

I

IBM, Brian Moore, Sales Representative
“The best seminar I’ve ever been to! The sessions were jam-packed with invaluable info. The presenter was entertaining and knowledgeable through out the course.”

IBM, Dennis Malinis, Senior Consultant
“Anyone who deals with people must negotiate, both on a professional and personal level. Learning effective negotiation tactics from Karrass puts me @ an advantage professionally and helps with several relatives.”

IBM, Bob Debicki, Business Professional Sales
“Everything you know but didn’t realize. Great course!”

IBM, Bruce Spain, Sales Representative
“Effective Negotiation reminded me of the power I may hold in the negotiation process and how to use it effectively.”

IBM, Chris Hutchins, Client Rep
“A great thought provoking, visual, interactive presentation.”

IBM, David Vanasse, Client Executive
“This course takes real world issues and helps you to develop practical tactics to effectively negotiate at all levels both internally and externally.”

IBM, Debra Cross, Client Executive
“I have 28 years with IBM and have attended many such programs. This workshop was really good and has been very worthwhile. I feel as though I have learned several new tips and techniques for dealing with my clients and negotiating better deals.”

IBM, Dennis Uhrich, Sales
“This training is well worth the 2-day investment of time.”

IBM, Eric Swan, Client Manager
“Excellent program with tools and tactics that can be applied immediately.”

IBM, Jack Clark, Client Executive
“This is a very effective course…well worth the time spent.”

IBM, Jarrod Johnson, Client Executive
“Karrass and its presenter taught difficult negotiation skills and tactics very effectively and in a short period of time.”

IBM, Jerry Terdoest, Client Manager
“I appreciated being able to learn new skills and refine current skills that I can use both in my personal and professional life.”

IBM, John Blackburn, Client Executive
“This program allowed me to think more clearly about my objectives and my client’s objectives.”

IBM, John Gauch, Client Manager
“Karrass provides an important reminder of the human elements involved in negotiation and how to navigate them to attain your objectives.”

IBM, Karen Park, Consulting Sales Specialist
“The Karrass training helps w/ tactics you can use in not only the business world but the ‘real world’.”

IBM, Kristi Wieser, Client Director
“Karrass provides a comprehensive set of materials/info/techniques to help us improve our success in negotiations.”

IBM, Larry Layden, Business Professional Sales
“The Karrass training event was like the movie the matrix, once you take the pill that shows you reality…you realize you have been asleep. I am now awake.”

IBM, Leah Alexander, Client Rep
“I now know to consider both vantage points of the buyer and seller to close my deals.”

IBM, Mary Young, Client Executive
“This was a great reminder that buyers have the need to close too. Wonderful course!”

IBM, Mike Pasquerello, Client Manager
“This program will help me be more relaxed/comfortable in client negotiations by understanding both buyer and seller motivations.”

IBM, Nancy Breiman, Client Director
“Even the most seasoned sales professional will benefit from this training.”

IBM, Norm Moore, Client Director
“I’m very experienced, 30 years of sales and sales management. I found real and applicable value in this Karrass training.”

IBM, Pamela Campbell, Sales
“The program was outstanding. Although I have been in sales for 20+ years, I learned several new negotiating techniques. Thanks!”

IBM, Paul Byrne, Client Director
“The Karrass training is an excellent exercise in honing your negotiation skills.”

IBM, Paul Caldwell, Client Rep
“This seminar will help you understand more insights into negotiations. I realized from this that my techniques in the past were very one sided. And could be improved!”

IBM, Russ Huff, Client Executive
“With the knowledge gained from this seminar I will make more money! Excellent!”

IBM, Sanjeev Gill, Global Business Development
“The first thing Karrass Negotiating emphasized was to not trust your assumptions. I was delighted and enlightened when this was tested and proven, time & time again, through the negotiation exercises. This stuff really works!”

IBM, Steve Cassell, Client Executive
“Overall excellent program! This seminar has gotten me to think about not just what is important to me, but more about what is important to my client.”

IBM, Steve Mitchell, Client Executive
“Shows me how to always think of the deal holistically – work from buyer’s perspective and think of what else I need from the buyer. Excellent training!”

IBM, Ted Clark, Channels Executive
“Even after 25 years of success in sales, this seminar opened my eyes to new levels of aspirations.”

IDX Corporation, Lea Hairston, Account Executive
“This program really opened my eyes to negotiating strategies. I am eager to put the strategies to work and become a great negotiator.”

iGate, Murali Krishna, Senior Business Development Manager
“The Karrass knowledge, course and materials are exceptional. 5-star rating from me!”

iGate, Prabhanfan Deshpande, Lead Consultant
“As we grow in our sales careers, it becomes all the more important to refresh concepts as well as innovate. KARRASS training has just perfectly served this need and has helped us to get back to selling with renewed vigor.”

iGate, Sunil Kumar, Engagement Manager
“The Karrass seminar helped me gain more insight into the kind of characteristics of people and will help us adapt better. Thanks!”

IGN Entertainment, Carlo Navarro, Account Executive
“What a great introduction on how to negotiate in the world around us!”

IGN Entertainment, David Herman, Account Manager
“This training will help me reconsider my proposals and give me room to maneuver when negotiating. Thank you so much!”

IGN Entertainment, Kortni Lee, Account Executive
“The Karrass program is helpful not only to my career but outside in everyday life.”

IGN Entertainment, Jennifer Louie, Account Executive
“This program was great and really challenges me to test out what I learned in other venues to practice negotiating.”

IGN Entertainment, Kym Nelson, Regional Manager
“I am confident these principles will generate thousands of dollars for my company next year.”

IGN Entertainment, Lauren Nemeth, Business Development Specialist
“Karrass is fantastic. These are real life skills that will exponentially help me bring in more revenue for my company and even for myself!”

IGN Entertainment, Nancy Ngo, Senior Account Executive
“The program really helped me understand how I can use the negotiating skills I learned both professionally and personally.”

IGT, Jeanete Biasotti, Business Development
“This was high energy training offered a stimulating environment. I learned to focus on the buyer’s ‘sheet of concerns’ instead of my own. My family history of negotiating was to crush the opposition (very, very competitive) which blew many opportunities out of the water. Now I understand the value of searching for those collaborative both- wins. Thanks!”

ILIO, Brad Strickland, Sales Manager
“The information presented has immediate real world applications. It has already prepared me for some very important upcoming negotiations. Thanks!”

ILIO, Mark Hiskey, President
“I’ve learned how to better understand both my role in a negotiation, and more importantly the role, pressure, and incentives of the other side.”

Impress, James Willich, Director Business Development
“Now I understand Both-Win outcomes should be everyone’s objective. Great training!”

Impress, Richard Winslow, Technical Sales Manager
“Karrass provides an excellent system for analyzing business negotiations. This will aid in planning for the better ahead and with practice, provide a tool chest for improved results and better satisfaction with business outcomes.”

Impress, Joseph Velez, Customer Service
“I feel this seminar will help me to better communicate with my peers and customers.”

Impress, Matt Bunce, Sales Manager
“Terrific material. I got a great value from the first hour alone. I learned tactics that I never learned from schooling- both under grad and grad level.”

In 2 Networks, Inc., Jamey Johnston, V.P. Market Development
“Take the course. You’d be a fool not to!”

Indentix, Jeff Carroll, Director
“ The clarity of the Karrass format and the skill of the seminar leader at providing a practical approach has given me renewed confidence at approaching any negotiation in business and life.”

Indian River National Bank, Daniel Bockhorst, EVP
“ A small investment in time and money that will have an unlimited return value. The program will help personally and professionally create additional income/ revenue.”

Indian River National Bank, Daniel Fourmont, SVP
“Very common sense approach to negotiations presented in an entertaining fashion.”

Indian River National Bank, Shaun Williams, AVP
“An energizing way to learn one of the most misunderstood skills in business today.”

Indy Control Corporation, Mike Lewis, President
“The Karrass Effective Negotiating program is a must for everyone in business.”

Ineos Melamines, Bobby Picker Jr, Key Account Rep
“Probably the most upbeat, lively business training I have attended in 15 years. All sales/buyer should attend.”

Information Builders Inc., Jami Morshed, Sales Executive
“Stellar!”

Information Builders, Kevin Kitsch
“This class just added $100K to my W-2. Spending two days to get that type of payback was the best use of my time.”

Information Builders, Melissa Treier, Account Manager
“Invaluable! The concepts learned will provide significant competitive advantages for me. I hope my competition never hears about Karrass!”

Infosys Technologies, Anupam Bhatnagar, Business Consultant
“Provides excellent framework to understand negotiating dynamics; helps prepare for negotiations-and helps identify, deploy & counter negotiating patterns & tactics.”

Infosys Technologies, Muthuselvan Nallamuthu, Associate Engagement Manager
“Outstanding. I used to feel powerless (sometimes) in front of a client, but after going through this seminar I am more aware of the situation, feel more powerful and play the game. Bring it on.”

Infosys Technologies Ltd, Rajesh Gupta, Sr. Engagement Manager
“Great program. Will help me plan and execute all my negotiations better.”

Infosys Technologies, Joseph Alenchery, Senior Engagement Manager
“Great program. Everyone in the professional world will benefit from the concepts explained with incandescent clarity.”

Infosys Technologies, Rajasekhar Ramadas, Sr. Practice Engineer Manager
“This negotiations program definitely helped me understand appreciate & arm me with “how to negotiate better.”

Infosys Technologies, Anil Bhatia, Senior Engagement Manager
“This program very clearly outlines the applicability of negotiating concepts to real time occurrences. It will help me to start applying concepts like both win; tactics like bogey; krunch; nibble etc… in my negotiations that I do with customers.”

Infosys Technologies, Venugopal Sankarapillai, Engagement Manager
“The Karrass Negotiation training helped me look at negotiation from a whole different perspective, and look forward to applying the tools & techniques in my professional life.”

Infosys Technologies- Aashish Bansal-Client Partner
“No sales person should be allowed to go and negotiate deals with clients and prospects without going through the Karrass seminar.”

Infosys Technologies, Ajay Bhandari, Group Engagement Manager
“Great program. Liked the approach & material used in the program.”

Infosys Technologies, Anand J. Iyer, Engagement Manager
“Karrass makes negotiation a fun learning activity.”

Infosys Technologies, Baljeet Chhazal, St. Engagement Manager
“Karrass has created the right blend of theory and examples on the negotiations topic. The instructor stimulated conversation and found ways to make this training interesting over and over again.”

Infosys Technologies, Hunt Reifschneider, Engagement Manager
“Wonderful two days, time is very well invested even in today’s economy. Excited to begin putting the learning into action.”

Infosys Technologies, Madhav Adarkar, Engagement Manager
“If you haven’t taken this seminar, your professional career is incomplete.”

Infosys Technologies, Manoj Kurup, Group Engagement Manager
“It is an eye-opener to how much money we are leaving on the table as an organization. Almost every example we talked about had a parallel in my day to day life… the unfortunate part is I never saw these as negotiating tactics being used against me. Now I know better!”

Infosys Technologies, Raghavendhran Ramamurthy, Sales Manager
“I came in a skeptic but came out quite the convert now.”

Infosys Technologies, Rahul Gupta, National Account Sales Lead
“This program educates one about subtle aspects of negotiation which can put one in a comfortable position and also puts structure to this random process.”

Infosys Technologies, Ram Chivukula, Sr. Engagement Manager
“This seminar offers an in depth understanding negotiation dynamics and opens your mind to 360 view of what both buyers & sellers go thru.”

Infosys Technologies, Satnam Gill, Engagement Manager
“The Karrass training will equip me with tools and consciousness to approach negotiations in a structured and “both-win” way.”

Infosys Technologies, Sourish Chaudhuri, Engagement Manager
“This training helps me structure my approach for negotiation and equips me with some useful tools for effective negotiation.”

Infosys Technologies, Stawan Kadepurkar, Engagement Manager
“Karrass provides a fabulous way of training on a very complex topic of negotiations!!!”

Infosys Technologies, Thomas Whyte, Sr. Sales Manager
“A fun program that made me questions my skills, challenged me to build new skills and provided tools, techniques & approaches that I can immediately use.”

Infosys Technologies, Tuhin Verma, Engagement Manager
“Excellent program the cases and live discussions help drive the concepts home.”

Infosys Technologies, Bruce Kerns, Sr. Engagement Manager
“It is terrific to focus on this important skill for two days with material and facilitator that adds so much value.”

Infosys Technologies, Narayan Sivaram, Sr. Engagement Manager
“This course really opens your mind to what gives you power in negotiations. The course has enough depth to help you prepare to excel in negotiations.”

Infosys Technologies, Sumit Baluja, Sr. Engagement Manager
“This course really helped me understand the subtle but powerful difference between a “Win-Win” & “Both Win” negotiation.”

Infosys Technologies, Sunil Fernandes, Sr. Engagement Manager
“An Excellent Program. I have been negotiating for years I may have been a little skeptical if this would be worth the time. It definitely was!”

Infosys Technologies, Uma Shankar Padhy, Engagement Manager
“This program boosts my confidence level to negotiate with the brutal procurement manager.”

Infosys Technologies, Anirban Majumder, Sr. Engagement Manager
“An empowering session. Helps me to realize open opportunities that I would have left on the table. If you use my quote, what do I get in return?.”

Infosys Technologies, Ashiss R. Dash, Group Engagement Manager
“This is a top-class training program. It will help me look at negotiations fro a whole new perspective.”

Infosys Technologies, Dilip Nair, Engagement Manager
“Absolutely essential for everyone to understand why and how we negotiate both in our personal and professional life.”

Infosys Technologies, Ed Van Roden, Global Account Manager
“This is an excellent class and will make anyone a better negotiator.”

Infosys Technologies, John Herzog, Sales Manager
“Eye opening seminar - you start to understand what you have been doing right & learn what you have been doing wrong.”

Infosys Technologies, Kapil Nanchahal, Engagement Lead
“This Karrass training is an absolute must have on your self learning calendar for the relevance, personal touch and objective techniques to grow your negotiations skills.”

Infosys Technologies, Len Hunkeler, Account Manager
“Excellent Hands-on negotiating training! Brings back the basics with some new twists and techniques.”

Infosys Technologies, Pankaj Bhandari, Senior Engagement Manager
“Seminar leader presentation skills are awesome -- real world content and case studies!”

Infosys Technologies, Rajiv Khurana, Sales Manger
“This is a one of kind program focusing especially on negotiation and an excellent way to improve negotiating skills. Fantastic!”

Infosys Technologies, Ramakrishna Bhagavantha Rao, AVP
“Great program helps me to be better prepared for multimillion dollar deals.”

Infosys Technologies, Ravikiran Taire, Engagement Manager
“The program is great. The “real world” Scenarios are very easy to relate to. I will take some skills from this session into my daily job for use with both internal and external clients.”

Infosys Technologies, Shamik Mitra, Associate Engagement Manager
“This course made me realize that the obvious wasn’t so obvious any more!”

Infosys Technologies, Sivakumar Harihavaiyer, Engagement Manager
“This training is very contextual & relevant to what we do day-in and day out.”

Ingram Micro Inc, Richard English, Director & Sr. Corp Counsel
“This training gave me a new way to frame negotiated issues.”

In-Line Plastics, Mike Ayers, Sales
“The hands-on approach of the simulations and the review of the different team results really illustrate the different roads a single negotiation can take.”

Innocorp LTD., Michael Aguilar
“Your investment in this program will pay dividends for years to come. It’s money in the bank!”

Innocorp Ltd, Jamie Stebbeds, Sales and Marketing
“I went from giving away the world to asking for the world in my negotiations. I can’t begin to describe the impact this program will have on my future negotiations.”

Innophos, Joseph Golowski, Vice President of Sales
“This program is a dynamic learning experience that provides the necessary tools and awareness to make everyone a better negotiator.”

Innophos, Kathy Thompson, Account Executive
“It’s a great refresher for a seasoned sales professional as well as a good introduction to new sales people.”

Innophos, Patricia Valdes, Export Sales Manager
“The Karrass training helped me to have a different perspective of a negotiation. Showed things I did not notice before. Learned I have to take time to do good negotiations.”

Innova Electronics, Curtis Barnes, Account Manager
“Outstanding program. Wonderful detail and clarity.”

Intalio, Madhav Vodnala, Sales Engineer
“A seasoned profession can make a huge difference in really understanding this important but subtle skill.”

Integra, Pat Jenkins, Sales Manager
“This training will help me slow down in the negotiating process and think through things in more depth. I’ll gain better outcomes in all my negotiations.”

Intek Plastics, Mike Kinning, VP Sales
“I feel I’m much more prepared to enter my next negotiation and improve my company’s financial results. Now I will be able to quickly recognize strategies of buyers and tactics they are using. It will help me avoid falling into the same trap I have in the past.”

Intek Plastics, Rob Tracy, COO
“I received overwhelmingly positive feedback about the training. I think it was an eye opener for my sales team. I often hear them incorporating the terms they learned in their discussions about active negotiations with our customers. Phrases like "Remember, they're nibblers" and "Let's use legitimacy to ..." are common now. This training will pay for itself many times over. Thanks!”

Intel Corporation, Joe TeSadilla, Partner Development Manager
“I was able to learn the finer points of negotiation as well as the planning strategies that will assist in negotiating all my future business relationships.”

Intel Corporation, Alan Otlo, Business Development Manager
“Anybody involved in negotiations should take this course.”

Intel Corporation, Dawn Olsen, Director of Americas Business Operations
“It opened my eyes to what the other side may be facing, and provides more confidence going into the dance.”

Intel Corporation, Pratish Shah, Regional Manager
“Excellent Training. Made me really think about my negotiations. We often are so rushed in business that we do not take the time for PLANNING NEGOTIATIONS!”

Interchange Personnel, Karen Fawcett, President
“The Karrass program has given me greater me greater insight in how to negotiate from a position of confidence and create more value for myself and my clients.”

Intercim, Inc., Paul Meyer, VP of Business Development
“Invaluable insight! I never realized the intricies of Negotiating.”

InterMetro Industries, Gerry Kenlon, Director of Strategic Accounts
“While I knew I was doing a lot of the tactics presented already in my business life, I did not realize how many negotiating mistakes I was making.”

International Color Services, Helen Brejtfus, Senior VP Sales
“Inspiring! If you have an important negotiation in your near future- you need this program.”

International Paper, Brian Dugas, Senior Account Manager
“Whatever position you may be in with any organization, this class will benefit you and your organization.”

International Paper, Carolyn B. Spencer, Customer Marketing
“I can use the negotiating skills I learned tomorrow!”

International Paper, Cindy Hamrick, Promotions Manager
“Excellent material that I can use every day.”

International Paper, Ivor Subotic, Sales
“Excellent for work & personal every day life. This course pays for itself with the ease of putting these techniques to work.”

International Paper, James Halley, Director of Sales
“The Karrass instructors had the ability to apply real world aspects to course discussion, which made it more insightful.”

International Paper, Jeff Hester, National Account Manager
“This course gives great guidance for new and seasoned sales professionals to become stronger business people.”

International Paper, John Lucanera, Sales Manager
“The KARRASS course puts you in a negotiating position that’s very realistic and reminiscent of actual experiences.”

International Paper, Marc Armato, Account Manager
“Really practical information and exercises for real world applications. Worth the time!”

International Paper, Michael Simard, Sales Rep
“After taking the Karrass course, I’m much more knowledgeable on how to conduct a cooperative negotiation.”

International Truck & Engine, Anthony Balkonis, Customer Service Manager
“A class like this allows you to recalibrate, bring your good intentions back in check, and learn some new ways to approach life.”

International Truck & Engine, Beatrice Rios, Sales Manager
“It was great! Everyone in sales should take this course.”

International Truck & Engine, Dawn Anderson, Area Sales Manager
“I think this was the best training class I have ever had & only wish I would have taken it earlier in my career. These negotiations skills will help me be better with my internal & external negotiations.”

International Truck & Engine, Jake Gabaldon, Regional Account Executive
“This seminar makes you aware of the big picture and not just what’s on your plate.”

International Truck & Engine, Jesus Guerrero, Sales Analyst
“I would recommend that all International employees involved in the sales process be required to take this course. This training is that important!”

International Truck & Engine, Julio Caraballo, Global National Account Manager
“This program really opened up my eyes in many ways. Techniques that customers use against me in negotiations. Now I know how to respond.”

International Truck & Engine, Lupe Martinez, Sales Associate
“The effective negotiating course taught me some key elements and tactics on how to deal with my daily challenges of trying to close a truck sale.”

International Truck & Engine, Meghann Beil, Senior Sales Manager
“KARRASS was an excellent class and the presenter really kept things fun. This was a great learning experience!”

International Truck & Engine, Shannon Debelak, National Account Manager
“From selling a major account, to buying a new car, to interviewing for a new job. The techniques you will learn in this course will help you find the most value available in the deal.”

International Truck & Engineer, Thomas Schmitt, Senior Sales Manager
“This is an exciting and interesting look at the inner working of negotiating. An absolutely outstanding presentation!”

International Truck & Engine Corp, Jocelyn Barcilon, Regional Marketing Manager
“This program will benefit you no matter what your position or role in an organization.”

International Truck & Engine Corp., Mike DeCol, Sales Manager
“Two days of valuable information. Exercises that were “real world” and useful in daily selling.”

International Truck & Engine, Alan Peterson, Sales
“After learning this information and experiencing the training I can already identify many previous meetings where these negotiating techniques were used on me by Buyers and I didn’t realize it at the time.”

International Truck & Engine, Andy Scheidegger, Truck Sales Rep
“This program really gets you involved and stimulates many thoughts about what we do on a daily basis.”

International Truck & Engine, Doug Petsch, Sales
“This program has provided me with added advantage that I can use to be more profitable & more successful.”

International Truck & Engine, Eric Staskon, Truck Sales Manager
“Preparation, planning, and understanding about how to negotiate are the greatest aspects of this class. Knowledge is power and power helps tip the negotiations in your favor. This a great class for anyone who negotiates!”

International Truck & Engine, John Kotek, Sales
“Very good – makes you think – slow down – ask questions. Start high = Higher results.”

International Truck & Engine, Marty Hunt, Sales
“Learning how to negotiate in the role model - simulation atmosphere that Karrass uses to teach these skills was challenging and stimulating.”

International Truck & Engine, Sam Green, Sales Analyst
“This was the most focused negotiating training I have received in my 10 yr career, it all makes sense now!”

International Truck &and Engine, Todd Soczka, Sales Manager
“The Karrass negotiating training provides you with fresh ideas on how to approach your customer & get the best deal for you and your company.”

International Truck & Engine, Thomas Zobel, Cumberland Fleet Sales
“Thank you for a wonderful training session. As I have told managers, bosses and friends, I will tell you, I got more out of those two days than in any of the numerous training sessions over a nine year sales career. The skills picked up in your class will definitely be put to good use on a regular basis in my future both personal as well as professional. Thank You!!!”

International Truck & Engine, Greg Lacey, Outside Parts Sales
“The Karrass training provided me a new perspective on negotiations that I haven’t experienced before. Thanks!”

International Truck & Engine, Wayne Magee, Business Consultant
“Today’s business demands & one’s success will be 100% driven by effective negotiation – It’s the single best way to differentiate yourself from all competitors!”

International Truck & Engine, Zuleyka Aguirre, SOLD Associate
“I found the course to be very educational & informative the best workshop I have ever participated in. Karrass has taught me never to accept the first offer!!! I have learned some great principals that I intend to use in my everyday work & personal life activities.”

Interplastic Corporation, Nicole Kleweno, Sales
“This training will really help me to get more of what I am aiming for as a goal in negotiation.”

Interpublic, Andrew Faglio, Director
“Karrass has the unique ability to implant a large body of knowledge to seminar attendees in both a comprehensive and entertaining way.”

Intersearch, John Codman III, Senior Business Manager
“The Karrass training broadened my understanding of the many aspects negotiation. My ability to defend my service offering and negotiate a better price will be the result.”

InterTAN, David Tinning, VP Wireless & Subscriber Services
“These negotiating skills will allow me to approach negotiations in a much less stressful manner. Could almost be fun.”

InterTAN, Andrew Khan, Senior Category Sales Manager
“Great program. Changed my entire negotiating process.”

InterTAN, BJ Morden, Category Sales Manager
“The techniques gained here give me a different take on my day-to-day business negotiations.”

InterTAN, Brian Levy, President and CEO
“I took the Karass seminar 10-15 years ago. I have continually put it to work since then, and regard it so highly that I arranged a private in-house seminar for our leadership team.”

InterTAN, David Chow, Category Sales Manager
“Excellent course, stimulating & enlightening.”

InterTAN, Howard Lee, Senior Category Sales Manager
“It was an eye opening experience to see how people had similar and different opinions using the same scenario. It certainly showed me how much negotiating power we have in our organization.”

InterTAN, Jamie Pritchard, Director of Corporate Development
“The rules of concession making I learned will really strengthen my negotiating power.”

InterTAN, Nick Lemieux, Category Sales Manager
“This course will help me be a better seller by helping me better read negotiations, better prepare for them in advance and change negotiation tactics on the fly.”

InterTAN, Ron Zisu, Category Sales Manager
“Now I truly have a good understanding of how discounting and certain position/comments you make can drastically affect the outcome of any negotiation.”

InterTAN, Yves Lemelin, Regional Vice President
“A real eye-opener. It was worth every penny and then some. Time well invested. Thanks!”

Intertech, Andy Wamstad, Account Executive
“Highly recommend to anybody. Fits with the daily negotiations with day-to-day life to a much more complex business dealing.”

Intertech, Dan McGie, Sales
“Outstanding – understanding Both-Win negotiating will definitely be a big help to me.”

Intertek, Dave Moreau, Director of Business Development
“Provided a useful information to avoid simple negotiating mistakes and gave building blocks to personalize my own tactics and strategies.”

Intervision, Saam Fouladgar, Account Manager
“This training will help me be better prepared and enthusiastic to approach every negotiation as an opportunity to advance long term interest.”

Intuit, Greg Archibald, Sales Director
“Great program that provides the essentials for how to become an effective negotiator.”

Intuit, James Hemmick, Relationship Manager
“Attending this course opened my mind and has allowed me to refocus on negotiating w/ increased vigor.”

Intuit, Terry Weber, Partner Manager
“An outstanding job of presenting the material and making it all click. This is the best training I've experienced in many years. There was not a piece of information that was not useful - for work and daily life. This was, without qualification, the best training I have participated in the last 17 years. No Joke. Considering the educational content, dynamic presentation and class involvement something really clicked for me - it was like the last piece of the puzzle being put in place. It is hard to explain, but this seminar has changed the way I perceive situations and prepare for battle. I was able to apply taught concepts immediately. This course not only met my expectations but exceeded them.”

Inventis Telecom, Charlene Williams, Sales Manager
“In a very competitive industry and a slow economy the skills practiced in the seminar will provide a competitive advantage.”

Investment Tech Group, Sara Baker, –VP of Sales and Trading
“The Karrass Effective Negotiating Seminar worked for me!”

Invista, Steve Hall, VP Nylon Polymer Business
”Excellent seminar! Helped in my sales approach and also helped me recognize the tactics that may be being used by the other side.”

Iona Technologies, Blaine Bragg, ISV/OEM Sales
“I’ve taken many sales classes and this is the best ever! You can always learn how to negotiate better, no matter how experienced you are.”

Iona Technologies, David Sugarman, Director -Alliances
“This seminar will help me in business and my personal life by learning how to negotiate for almost everything!”

Iona Technologies, Jay Davis, Inside Sales
“Program was effective and worth two days out of the field. It will help me close more deals and add $ to my companies top & bottom lines.”

Iona Technologies, Jeanne Niemoller, Sales Manager
“Participating in the Karrass Effective Negotiating seminar will help me understand my client’s interest in a powerful way… to impart and facilitate long term relationships where we ‘both win.’”

Iona Technologies, Kathy Ruggiero, Vice President of Corporate Marketing
“What we learned will not only be applicable to our professional life, it will undoubtedly help in our day-to-day exchanges. The net effect for me is that after taking this seminar I feel more empowered to get the most value out of most – if not all – exchanges.”

Iona Technologies, Mark Ames, Sales
“I will immediately begin to apply these negotiating techniques to an important transaction which could save the company a lot of money!”

Iona Technologies, Miguel J. Chavez, Sales Engineer
“Information you are provided in this seminar goes beyond one’s career and helps in everyday life.”

Iona Technologies, Robert Napolitano, Vice President of Corporate Development
“This was an extremely entertaining and fulfilling seminar. It was a fantastic tool to engage and educate our sales teams.”

Iona Technologies, Scott Devens, Vice President Alliance & Asia Pacific
“Huge ROI on this class. Increased confidence!!!”

Iona Technologies, Stephen Adley, Sales Manager
“This Karrass training is effective & concise, ROI and the knowledge gained will pay for course ten fold!”

Iona Technologies, Tony Frey, Vice President of Sales (West)
“Karrass is a great program that will provide immediate value to our customers in the form of enhanced revenue & better customer satisfaction.”

Iowa Bankers Association, Marilee K. Davis, Sales
“Asking for what you want as an individual or company representative is difficult -- this seminar has given me to tools to ask for anything I want.”

Iron Will Creations, Dave Freeman, Business Development Manager
“The Karrass Effective Negotiating workshop is a great tool to help not only define what true negotiation is it provides the opportunity to put it to practice. It demonstrates the unnecessary in effective practices and simplifies the process so it becomes more successful.”

Isaac Medical, Don Borje, President
“Great course. Enlightening and enjoyable! Gives a terrific overview and insight into negotiations and all of the process that are happening on both sides.”

ISE Corporation, David Mazaika, CEO
“The Karrass training provides an excellent tool kit for all negotiators.”

ISE Corporation, Brian DEO, President
“As a provider of IT services, this course was extremely valuable in helping me learn and understand the negotiating playing field.”

ITT Corporation, Joe Ruggiero, Strategic Account Manager
“I believe a refresher course every few years would be a great way to keep focused on the many negotiating skills there are to master!”

ITT Space Systems Divison, Robert Leszczynski, Program Manager
“This is the seminar I want all my team to attend, but not my competition.”

ITT, Aref Abouzahr, Market Manager
“What I’ve learned during this 2-day seminar is far more valuable than all negotiation training I got at my post-graduate school or company.”

ITW CIP, Paul Dunbar, Account Manager
“The ideas and skills learned in this seminar can be turned into real dollars very quickly!”

ITW Construction Products, Lana Gomes, Sales Representitive
“This training is absolutely necessary for any business unit or profession.”

ITW Construction Products, Tom Geffros, Territory Manager
“Outstanding! No matter what you do for a living you need to attend this seminar!”

ITW Foilmark, Sherry Boyd, Business Development
“This class was exciting. The exercises given were intense and helped put you in the right frame of mind. Really made you think outside the box. To tap into your creative side.”

ITW, Aaron Leigh, Account Manager
“This has been by far the most engaging seminar I have ever taken!”

ITW, Bart Potter, Sales Manager
“The Karrass Effective Negotiating Seminar couldn’t have come at a better time for me. I am heading into long-term agreement negotiations in the coming weeks with three global OEM’s. Now I understand what I need to do in preparation.”

ITW, Candy Banks, National District Sales Manager
“This course has changed the way I’ll conduct business, personally and professionally from now on.”

ITW, Craig Stearns, Business Manager
“Finally, a program that explains what I’ve been learning the hard way out on the street.”

ITW, David Lickenbrock, Sales Engineer
“The Karrass training helped me see negotiation in a much more clear & deep perspective.”

ITW, Jim Hamilton, Field Sales Manager
“Stellar – By far the best seminar that I’ve ever attended. It gave me tools I can use in all aspects of business and life.”

ITW, Kenny Canfield, Sales Account Manager
“Great program to help me leaving $ on the table and making more deals.”

ITW, Kevin Vollmert, Sales Manager
“Dr. Karrass’ seminar greatly improved my negotiating skills and I would recommend this to everyone.”

ITW, Marc Risdale, Business Unit Manager
“There is no aspect of my job that will go untouched by this course. I’m sure ITW’s investment will be repaid many times over.”

ITW, Martin Witt, Business Manager
“The only seminar I have attended where my attention was riveted to both the leader & the material presented. For the entire seminar.”

ITW, Michael Elden, Business Unit Manager
“This Karrass training opened my eyes to all the options and techniques available.”

ITW, Rick Pully, National Account Manager
“The seminar is a great blend of information and group participation to use that information. The skills will help me negotiate a deal that is satisfactory to both my buyers and myself.”

ITW, Rosalie Hoener, Tier Sales Account Manager
“The Karrass Effective Negotiating seminar will make you the business leader in every aspect.”

ITW, Shane Wiggins, Sales Manager
“Great program! I recommend the Karrass seminar to everyone!”

ITW, Tim Mauer, Director of Sales
“This is an excellent investment of two days. A great deal of material is covered and the time moves very quickly.”

ITW, Trevor Wrobel, Sales Manager
“The more prepared you are going into a negotiation the more likely you will reach a Both-Win result. Karrass shows you how to prepare.”

J

J.F. Ahern Co., Joe Kindt, Sales
“This program changed my paradigm not only in sales, but in a lot of my views on how to interact with others. It was truly a great course.”

J.S. Redpath Limited, David Hansman, Vice President
“Karrass provides a new way for me to look at an old game I have been playing for years.”

Jabil Circuit, Inc., Sam Salem, Strategic Development Manager
“Outstanding, practical, and very informative training. Thanks!.”

Jack Parker Company, Andrea Higgins, Sales Manager
“Enlightening seminar -- the information was freakishly accurate!”

Jack Parker Company, Mingyi Xu, Catering Sales Executive
“Overall, a very interesting and educational class!”

Jack Parker Company, Mirian Taylor, Sr. Corporate Sales Manager
“The tools I learned in the last 2 days will empower me to question and respond to resistance from others.”

Jack Parker Company, Nick Fisher, Corporate Sales Coordinator
“You won’t know who is negotiating with out taking this course.”

Jackson Laboratory, Barry Teater, Director Marketing Communications
“Dynamic real-world instruction on strategies, tools and techniques for getting what you want. Great course!”

Jackson Laboratory, Karen Francis, ODM
“The Karass Effective Negotiation seminar allows one to think from both sides of the table and negotiate with anyone. It teaches to ask in order to receive.”

Jackson Laboratory, Leslie Goodwin, Manager Modular Biology Services
“There are a surprising number of techniques available to keep the balance of power equal, or in your court. I was delighted to learn of those methods and how to employ them.”

Jackson Laboratory, Patrick Jones, ODM
“I will be able to make more deals simply by exploring more options for deals.”

Jasco Products Company, Dave Ennis, Sales Manager
“I have never been so entertained while learning negotiating techniques that will benefit me at my job and home.”

Jasco Products, Bob Pitzer, District Sales Manager
“Empowering sales training!”

Jasco Products, Brad Parsons, National Sales Manager
“This was a great presentation and will help me in all my negotiations. I will bring a lot more knowledge and ability to the table when I sit with customers.”

Jasco Products, Brian Tally, International Sales Manager
“Thank you for the excellent training last week, your skill in presenting the information and obvious passion for what you do made this a very rewarding experience. I truly enjoyed myself and know that the information I took from the course will serve me every day for the rest of my life!”

Jasco Products, Dean Dabaco, Regional Sales Manager
“I used what I learned in the first day and a half to negotiate an extended deadline from a customer. This stuff really works! Thanks!”

Jasco Products, Jonathan Bagley, Sales Manager
“The way Karrass outlines negotiation tactics gives you more confidence to go into future negotiations.”

Jasco Products, Judy Schellenger, Direcor Sales Admininstrator
“The dynamic lessons taught in this session has enabled me to negotiate better; made me more informed about negotiations; and prepared negotiate for my company and in my personal life as well!”

Jasco Products, Mike Macri, Sales Manager
“The program is fantastic! I will be able to take Dr. Karrass’ tactics into my next customer negotiation.”

Jasco Products, Tracy Liotta, Regional Sales Manager
“This course is outstanding. I estimate a profit increase for my territory of $1M - $10M this year.”

Jasco Products, Cheryl Pichel, Region Sales Manager
“Great training! It allows me to re-evaluate my negotiation processes – stop the bad habits & focus on the both win.”

Jeld-Wen, Sidney Hines, Director of Sales Training
“As a corporate sales trainer, the fundamental concepts of negotiations learned at KARRASS will influence everything we share in the training environment. Thanks for a great program.”

Jeld-Wen, Dave Burkett, Sales
“Excellent content. Usable in all walks of life.”

Jeld-Wen, Greg Diebold, Plant Sales Manager
“This was a pivotal course for our company to participate in. All of our employees have benefited in numerous ways. We have been able to avoid leaving thousands of dollars on the table and the results have been long-lasting, profitable business relationships. It's nice to all be on the same page as a team and we owe that to the KARRASS seminar. Thanks,”

Jeld-Wen – Megan Reschly, Customer Service Manager
“This program has helped me realize that parties bring more to the table than their “rock-bottom” price, or a budget they can’t exceed.”

Johanson Transportation Service, Jesse Schroeter, Sales & Logistics
“Karrass provides an active and engaging seminar that goes into a lot of depth without seeming overwhelming.”

Johanson Transportation Services, David Patterson, Sales
“This program was a great way to practice real world situations in a class room environment. It provides feedback necessary improve negotiating skills.“

Johanson Transportation Services, Gina Biele, Sales & Logistics
“What a phenomenal instructor! And the material covered is common sense you would never think of. The program is beneficial not only in work but especially personally. The program is life changing on your attitude & outlook on everything we experience.”

Johanson Transportation Services, Jeff Carpenter, Sales
“This course takes the pressure out of the negotiation process!!”

Johanson Transportation, Charlene Isenberger, Sales Coordinator
“Karrass brought the world of negotiations to a refreshing & exciting level.”

Johanson Transportation Services, Kyle Crilow, Sales Coordinator
“The Karrass seminar flipped a switch and on came the light bulb. All these small and large aspects of negotiation became clear. Wow!”

John Deere Company, Brandon Daniel, Marketing
“Excellent program really allows you to focus on the power of negotiations.”

John Deere Company, Tony Thelen, Marketing
“This course really brought negotiating into my everyday life.”

John Deere, Brea Harms, Marketing Rep
“This is an extremely applicable program that will make anyone who negotiates much more effective. One of the best parts is that you can also extend it beyond professional experiences by applying it to personal situations, too.”

John Deere, Jason Lems, Territory Manager
“I now have less fear, in fact, I now have real confidence to negotiate.”

John Deere, Rex Edmunds, Dealer Development Manager
“The Karrass course provided common-sense, psychological approaches that should be powerful enough to unlock previously unobtainable opportunities.”

Johnson and Johnson, Candace Mattson, Category Manager
“This class provided an excellent overview of negotiation skills that can be utilized immediately, both personally and professionally, to improve fine outcomes and achieve win-win scenarios. Excellent instructors with great enthusiasm and energy are key to the learning environment created by Karrass.”

Johnson & Johnson, Megan Malone, Sales Representative
“This program has helped me become more confident in not only negotiation situations but in my presentation skills as well.”

Johnson & Johnson, Todd Worthington, Executive Franchise Manager
“You’re operating at a loss without taking this Karrass course!”

Johnson Controls, Jeff Klabunde, Global Director
“Outstanding! This will make my negotiations much more comfortable.”

Johnson Controls, John Stuart, Business Unit Manager
“Outstanding. I learned so much.”

Johnson Controls, Jos Van Nies, Program Manager
“Great training, it will help me in my always difficult negotiations with my customers.”

Johnson Controls, Jim Rushe, Program Manager
“Entertainingly presented. Plenty of real world insights & ideas.”

Johnson Controls, Paul Post, Program Manager
“Karrass makes negotiating fun!”

Johnson Controls, Sean Coleman, Director of Sales & Marketing
“This was an engaging and dynamic seminar with great examples and role playing.”

Johnson Controls, Stacey Rockafellow, Account Manager
“This course has opened my eyes to different types of negotiating and tactics to use in them. Its been a great source of info that will help me in the future @ my job.”

Johnson Controls, Inc., Tom Walther, Eastern U.S. Sales Manager
“This negotiation course helped me understand the dynamics that were happening all around me, & without even knowing it.”

Johnson Controls, Trace Ellmann, Regional Manager
“Time extremely well spent!”

Johnson Controls, Warren Sturm, Branch Manager
“There were numerous ah-ha’s that I can take away from this program that I can apply immediately in my business.”

Johnson Lift/Hyster, Bob Pilon, General Sales Manager
“Karrass Effective Negotiating was awesome! The principles that were taught were very meaningful to our sales team. The seminar leader kept everyone’s interest for the entire 2 days.”

Johnson Lift/Hyster, Jeff Umbaugh, Sales Representative
“This is what purchasing and buyers people don’t want salespeople to know.”

Johnson Lift/Hyster, Jim Barron, PSSR
“The Karrass program is an excellent course to assist in all your future sales negotiations.”

Johnson Lift/Hyster, Jim Henderson, Allied Sales
“The Karrass training opens your mind to many aspects of overlooked communications.”

Johnson Lift/Hyster, Karin Challis, Sales Consultant
“I worked for Xerox for 6 years – a company known for their great training. Upon leaving the company 3 years ago, no one has offered/lead a training program that taught me something new AND kept my attention AND had me excited about what I had learned – until this Karrass class. Thanks to you and to my manager for investing in this training.”

JP Morgan Chase, Todd Doss, Consultant
“Exciting!! This course really give me an edge!”

JR Simplot, Tina Gravistin, Key Acct Mgr
“What an excellent way to help your sales staff bring in more profit to your organization and develop relationships with your customers.”

JV Driver, Don Cooper, Program Development Manager
“This will be life changing. It will give me extra confidence in every interaction I have going forward.”

K

K2 Networks, Joshua Hong, Chief Executive Officer
“This is effective and unique program that can make an impact on both personal and professional lives.”

K2 Networks, Rahul Sandil, Senior Vice President of Global Marketing
“This two day seminar was very refreshing. I loved the fact that everything we experienced, we could relate to in the real world.”

Kaizen Institute, Luis Mendez, Managing Director
“This program helps reinforce the importance of relationships and long term value.”

Karl Storz, Anthony Woodman, Account Executive
“The program has been the most informative, educational and entertaining. The used examples that pertained to our business.”

Karl Storz, Kim Thompson, Field Marketing Specialist
“Great Seminar!”

Karl Storz, Lyne Andoney, Sales Representative
“Great job. Everything was excellent. Interaction was great.”

Karl Storz, Ryan Pierce, Account Executive
“I didn’t know how bad I was at negotiating until I attended this course…this training is great!”

Karl Storz, Zoel Leblanc, Director of Sales & Marketing
“This training opened my eyes to what we keep on table.”

Karl Storz, Siobhann Williamson, Account Executive
“What a captivating trainer! She was able to present the materials in a way that was relevant to me and my business. Thanks!”

KB Homes, Jim Patterson, Sales Consultant
“I felt the seminar was very effective and comprehensive. The instructor was excellent. I liked the interaction of the students and instructor. The work groups among the students were effective in teaching the back and forth exchange of negotiating. I feel I now have a much more structured knowledge of negotiation and can use it to my advantage. I am very satisfied. This was money was well spent!”

KBR, Matthew Russell, Manager of Business Development,
“This is learning made fun, interactive, and professional!”

KBR, Eric Bianchi, Business Development Director
“Very high quality content and presentation. A first-class seminar which is demanding of its audience but rewards it with serious skills improvement.”

KBR, Kim Chatman, Senior Commercial Manager
“Go program – lot of information in short time. Will help me to be aware of client’s negotiating techniques. Facilitated better understanding of importance of planning before negotiation session(s).”

Keane, Inc., Ashok Nangia, Client Executive
“The program is conducted very well. It is nicely sprinkled with case studies and real life examples.”

Keating Investments, Patrick Martin, Originator
“Karrass makes what appears to be very different and daunting process easy to understand and implement.”

Keating Investments, Rexford Darko, Originator
“This program contains a clear, concise exposition of the most important material and information regarding negotiations.”

Keeney Manufacturing Co, Chris Jeffers, VP Marketing
“Excellent cohesive presentation, especially in today’s market & economy.”

Keeney Manufacturing Co, Edwin Atkins, VP Commercial Sales
“This is a great way to sharpen your skills and learn new strategies to succeed.”

Kehe Foods, Steve Perduk, Sales Manager
“This course will help greatly in my future business deals. I recommend it to all my colleagues.”

KEIPER LLC, Aron Wortham, Sales
“The training seminar was well constructed and presented. Lots of real-life examples were discussed.”

KEIPER LLC, Greg Sendoykas, Account Manager
“The presentation made me re-address skills that I have used in the past but may not have utilized recently. Thanks!”

KEIPER LLC, Stuart Holtshouser, VP Sales
“This course will enhance the knowledge of our current sales organization and its negotiating effectiveness.”

Kele, Inc., Brandy Davis, Project Sales
“This was the best business seminar I have attended. The instructor was ‘excited’ about his material and seemed genuinely concerned about every person in the group being able to take something from the seminar to work and negotiate effectively.”

Kele, Inc., David Ward, Project Sales
“Great fun. Great training.”

KELE, Rebecca Mohon, Project Sales Specialist
“Karrass training is amazing. Combining real life experiences into each learning section which really helps learners grasp the ideas.”

Keller Williams Realty, Thessy Onyenedum, Real Estate Agent
“Every minute of this seminar was worth it. Incredible and immediate benefits.”

Keller Williams Realty, David Cathers, Real Estate Agent
“This Karrass training really helped to open up our minds to looking for many ideas and opportunities. The class participation along with the wonderful way the books and CD’s follow up together well. Excellent knowledge and excellent training.”

Kellogg Company, Charles O'Brien, Senior Manager
“All the necessary tools for a successful negotiator wrapped up in one concise package.”

Kellogg Company, Kelly Holmes, Associate Manager
“Great program content!”

Kenworth of Pennsylvania, Todd Kauffman, Sales Manager
“Great course, well worth 2 days.”

Kenworth Truck Company, Joseph Morris, District Sales Manager
“Very helpful. We sometimes can get in a rut and need to be reminded what we were taught and updated on new ideas. Thanks!”

Kenworth Truck Company, Paul Pezel, Regional Manager
“A great class for everyone and anyone, as we all negotiate at sometime or another.”

Kerry Food & Beverage, Clay Dockery, Director of Sales
“Negotiation skills are a necessity in today’s marketplace. Karrass provides both the skills and a rational approach for usage to achieve both win outcomes.”

Kerry Food & Beverage, Heidi Bontempo, Marketing Coordinator
“Fun and worth while training. Really helpful it both personal and professional life.”

Kerry Food & Beverage, Nathan Booth, Territory Manager
“Great Program – I can’t wait to practice & utilize the new skills I’ve learned.”

Kerry Food & Beverages, Bill Michael, National Account Manager
“The program has showed me and proved that you need to know people to sell them. It will certainly sharpen my skills.”

Kerry Food & Beverages, Irene Ferrante, Regional Business Manager
“Frankly going in I was skeptical. Coming out I was really impressed. Being a sales person this is a critical skill for me to have.”

Kerry Food & Beverages, Johanna Little, Territory Manager
“This program opened my mind to new ways of approaching negotiation as a practice and a process. It is the beginning of a new skill set for me.”

Kerry Food & Beverages, Kenny Haller, Director of Sales
“I feel like I now better understand the pressures on the other side. It makes me realize that both sides need to win!”

Kerry Food & Beverages, Lewis Marshall, National Account Manager
“An excellent program that teaches the application of practical tactics into the negotiation process.”

Kerry Food & Beverages, Mike Jones, National Account Manager
“Fantastic, highly recommended!”

Kerry Food & Beverages, Steve Buckley, Director of Sales
“Great sales negotiation program without a lot of cumbersome paperwork and tools like other programs.”

Kerry Inc., Rebecca Powers, Territory Manager
“Captivating, inspirational & informative. Phenomenal information for professional & personal lives. This seminar was a win-win for all!!”

Kerry Ingredients and Flavours-Americas, Andy Lessem, National Account Manager
“Excellent program. Very informative. Entertaining. Adds value to current business needs.”

Kerry Ingredients and Flavours-Americas, Charlie True, Regional Sales Manager
“This seminar revealed steps to bring buyers from a competitive negotiation mode to the cooperative mode thus making more successful negotiating sessions.”

Kerry Ingredients and Flavours-Americas, Paul Bulthuis, Regional Sales Manager
“This program will help me understand both side of buying and selling.”

Kerry Ingredients and Flavours-Americas, Rick Adkins, Regional Sales Manager
“Great tips offered as well as practical solutions to increase confidence.”

Kerry Savory, Mike Petraitis, Account Manager
“Very educational, great way to teach negotiating.”

Kerry Foods, Shelley Harris, Account Manager
“Excellent course: offered tools & exercises to challenge the way I handle negotiations for the purpose of creating a both win situation with less frustration.”

Kettle Foods Inc, Carol Weinrich, Area Sales Manager
“I have gained a whole new perspective on negotiating.”

Kettle Foods Inc, Chris Mapes, Sales
“Karrass did an excellent job with our custom training. I’d recommend to anybody who likes to build their negotiating skills.”

Kette Foods, Al Magistrielli, Director of Marketing
“Karrass presents great applications to real life negotiating skills. In depth applications to the modes of negotiations.”

Key Trak Inc, Andrew Wright, Field Manager
“Excellent program for salesmen of any age, no matter how long they have been a salesman.”

Key Trak Inc, David Carter, Field Manager
“Karrass class has opened my eyes to new avenues of negotiating in business and in life.”

Key Trak Inc, Derek Clark, Field Manager
“I’m now dangerous…Let me loose on my territory!”

Key Trak Inc, Matt Vecchio, Field Manager
“It was a fun, stimulating and interesting class on negotiating and understanding the customer/prospects way of thinking.”

Key Trak Inc, Pat Cummings, Field Manager
“Everybody negotiates. Thus, everybody can benefit from this course.”

Key Trak Inc, Rickey Green, Field Manager
“This is what my sales technique has been missing for the past 7 years. I look forward to the personal and professional growth I will achieve from these applications.”

Key Trak Inc, Rob Tracy, Field Manager
“Many, many useful negotiating tactics!”

Key Trak Inc, Robert Jerszyk, Field Manager
“It helps me to negotiate better based on proven techniques to have a win/win deal.”

Key Trak Inc, Tom Kolodziej, Field Manager
“Excellent! I believe that the Karrass training will go a long way and will see results.”

Key Trak Inc., Kevin Rose, Field Manager
“This course helped me to learn the many ways to negotiate, most of which I had absolutely no clue about two days ago.”

KeyTrak Inc., Brendan Baird, Field Manager
“Now I have more power to play the game.”

KeyTrak Inc., Mark Lysek, Field Manager
“Excellent, anyone who has to negotiate in life or business should take this class.”

KeyTrak Inc., Patrick Irene, Regional Sales
“Honestly the best training class I have taken along with the best instructor.”

Key Trak Inc., Ryan Martin, Field Manager
“The course is a wonderful blend of academics and practicality.”

Keystone RV Company, Ron Fenech, President
“This training will help us deal more effectively with customers, vendors and each other. We will pay for the seminar this month with the techniques learned.”

Kimberly Clark, Tom Choi, National Account Manager
“A great seminar with great exercises for practical negotiating rules.”

Kimberly-Clark Inc, Kathy Runza, Customer Service Manager
“I didn’t think everyone had it in them to be a good negotiator but with the skills taught at the Karrass Negotiation course, I know that Everyone can be a great negotiator.”

Kimberly-Clark, John Wnek, Marketing
“GREAT COURSE! I will be able to use this immediately in planning for my next sales meeting.”

Kimberly-Clark, Phil Cranmer, National Account Manager
“The program has provided a foundation on how to negotiate. These building blocks will result in both personal and professional achievements and improved outcomes.”

Kimberly-Clark, Steve Erb, Marketing Director
“A strong program facilitated by an engaging and entertaining seminar leader”

Kinetic Concepts, Inc., Gary Hockett, Regional Dir. Managed Care
“I thought the program was excellent + far better than other negotiating seminars I’ve attended.”

King Pharmaceuticals, Dan Setar, Senior Director Marketing
“The training was a great success; our team really found the time to be very productive and will definitely help us delivery additional value to the organization. We look forward to continue to develop our skills in the negotiation process and having Karrass help lead the way.”

King Pharmaceuticals, Russel Kometer, Director of Corporate Accounts
“This program is essential for anyone in business, but could also be a very important tool to strengthen a personal relationship.”

Kingston Technologies, Joseph Pineda, Marketing Manager
“The empowerment that the program provides pays for itself 100 fold.”

Kiodex, Ater Baako, Client Advisor
“Insightful, practical and fun!”

Kiodex, David Torres, Account Executive
“The Karrass program will help me to clearly identify the true issues involved in my negotiation thereby allowing me to expedite the closure process.”

KLMK Group, LLC, Steven Higgs, Senior Vice President
“The hands on instruction/skills taught in this program should provide us with a better platform for achieving win/win results.”

KLMK Group, David Vollemer, Consultant
“This program was outstanding in outlining useful thought processes for both business and everyday life. I found it extremely helpful.”

KLMK Group, Tim McCurley, Consultant
“The program was fantastic. All my competitors will not believe their wallets!”

KMC Controls, Myron Borntrager, OEM Sales Manager
“One deal will easily pay for all costs related to this seminar.”

Knapp Logistics & Automation Inc., Claus Henkel, CEO
“I was very pleased with the format and the hands on practical information.
The seminar was excellent. Thanks a lot, well worth the investment.”

Knorr Brake Corp, Meredith Carter, Account Manager
“I feel confident performing the negotiating skills back into my organization after my KARRASS training.”

Knowledge Systems, Inc., Autumn Zschiesche, Account Manager
“The Negotiation seminar was wonderful. The energy & enthusiasm kept us very involved in all aspects.”

Knowledge Systems Inc, Casey Johnson, Account Manager
“This is a great way to learn about negotiations from both sides of the table. It is interactive, fun, and knowledgeable.”

Knowledge Systems, Inc., Casey Johnson, N.A. Sales Manager
“A fast pace program which is worth it’s weight in gold.”

Knowledge Systems, Inc., Michael Santiago, N.A. Acct. Manager
“This workshop brings real situations to play and teaches you how to get the most out of your service or product.”

Knowlton Technologies, Beth Pierce, Sales Manager
“Great information and new tools for my toolbox. Can’t wait to get back to work to use this.”

Koch Pipeline Company, Mike Purkey, VP Business Development
“The countermeasures for tactics are very insightful and will be very useful to refer to during negotiations.”

Koch Speciality Plant Services, Jefrey Alexander, Southeast Regional Sales Rep.
“Program material was great. Learned a lot about buyers ideas and needs. Saw lots of downfalls with my sales strategies on leaving money on table (giving in too soon).”

Kondaur Capital, Dan Stone, Asset Acquisition Manager
“I probably would not have closed an $8,000 commission sale, if I had not taken your course which helped me identify the problem issues and found a way for both sides to win. Now I am a much better negotiator. This training has changed my life. I promote the seminar to many of my friends. Thanks Karrass.”

Kondaur Capital, Adam Rose, Asset Manager
“If you think you know negotiations, you don’t. The program will be very useful in being more profitable and more productive.”

Kondaur Capital, Adolfo Perez, Asset Manager
“Effective Negotiating will increase your knowledge, which increases your negotiating power.”

Kondaur Capital, Alex Clark, Account Executive
“After the course I feel that the negotiation techniques presented well not only help me with my business life but in everyday negotiations that we all face almost on a daily basis.”

Kondaur Capital, Ann Pham, Account Executive
”Karrass provides Negotiation skills you need to know.”

Kondaur Capital, Barry Smith, Account Executive
“I do not give high ratings unless I really believe in a product. I believe in this seminar.”

Kondaur Capital, Brenda Carr, Liquidation Specialist
“Any person in a sales/marketing career should take this course!”

Kondaur Capital, Brendan Murphy, Account Executive
”I went into training seminar very apprehensive and was amazed how much information I got out of it. I would highly recommend.”

Kondaur Capital, Chad Calhoun, Account Executive
“I thought I was a pretty good negotiator until KARRASS opened my eyes on how much better I could be.”

Kondaur Capital, Daniel Hosfield, Account Executive
“In more than twenty-five years of attending training and/or motivational seminars, this has provided the most practical and applicable information for my business and personal success.”

Kondaur Capital, Erick Williams, Account Executive
“This program helped me realize money that I’d been leaving on the table for years!”

Kondaur Capital, Jessica Pugh, Asset Manager
“The program was AWESOME. It will help my personal life as well as my business. It will help increase my production.”

Kondaur Capital, Phillip Joujonroche, Asset Manager
“I’ve had lots of corpodrate, Fortune 500 sales training including PSS, customer centric selling, GPS, etc. and this Karrass training is the most practical of all of these higher cost programs.”

Kondaur Capital, Sara Muscheid, Account Executive
“I will have a completely different approach and strategy after learning all of these negotiating techniques. I wish I had this training years ago!”

Kone, Aaron Walsh, Senior Sales Rep
“This course is so enlightening it is scary.”

Kone, Allison Altdoerffer, Service Sales Representative
“Karrass is the best real world business training seminar. Better than a full semester college business course.”

Kone, Andrew Creaves, Sales Representative
“Great presentation that demonstrates the science of negotiation, while giving practical examples for every day use.”

Kone, Andy Montross, Sales Manager
“Best program I have every been in.”

Kone, Art Carlucci, Sales Executive
“Although I felt that I was a fair negotiator, I realized my many pitfalls in true negotiation circumstances. This course has already helped me. I now have more ammunition for my negotiation backpack.”

Kone, Beth Taylor, Sales Representative
“KARRASS has changed the way I look at customer negotiations.”

Kone, Bruce Harp, Senior Mod. Sales
“Structure, content and delivery set-up – this is a must-learn presentation.”

Kone, Cory Rubner, Regional Sales Manager
“Excellent course. Highly recommend this course to everyone starting out in sales to those w/ several years in the industry.”

Kone, Dale McCaw, Account Representative
“Excellent program! This will help me maximize profits, increase incentive, and create more win-win situations.”

Kone, Daniel Powell, Business Developer
“This program and its presenter had energy, content and the type of material that every businessman and woman needs on a daily basis. I will never look at a business transaction the same way again.”

Kone, David Garcia, Sales Representative
“This training is an absolute must for any professional dealing in negotiations.”

Kone, David Roper, Sales Representative
“I have been exposed to Dale Carnegie, Zig Ziglar, Stephen Covet, Tom Peters, PSN and PSS. In total, I have had over 300 hours of negotiating and sales classes and this is by far the best!”

Kone, Edward Capraro, Senior Sales Rep
“There is never a dull moment in this seminar!”

Kone, Erin Sullenbarger, Sales Rep
“The KARRASS sales seminar was an amazing experience that has guided me through the processes of successful negotiation. I am confident that whenever I find myself needing a boost of sales motivation will be able to refer back to my Effective Negotiating book and immediately be empowered by Chester Karrass’ helpful techniques.”

Kone, Greg Carr, Sales Rep
“This program really opened my eyes to different strategies used by buyers. I can use this education to better read the people I am negotiating with.”

Kone, Jason R. Crees, Sales Engineer
“I was only using pieces of the negotiating puzzle. KARRASS gave me all the pieces to put it all together.”

Kone, Jeffrey Truskowski, Sales Representative
“Great program! This reinforces the negotiating tactics that are used in day-to-day operations. This is a very powerful course.”

Kone, Jeremy Vivian, Service Sales Manager
“The program/seminar was OUTSTANDING! I couldn’t believe we waited this long to participate in the Karrass seminar. It has changed the way I view negotiations.”

Kone, Jodi Essenburg, Sales Representative
“This will open your eyes to negotiation ideas that you wouldn’t have thought of on your own.”

Kone, Joe Makowski, Modernization Sales
“I have been in this industry for almost 50 years. I have held positions in Engineering, Marketing, Purchasing, sales and Sales management. I feel I have had a successful career. If I had had the opportunity to take this course earlier in my career I would, without question, been even more successful.”

Kone, John Hoppe, Regional Service Sales Manager
“For a 50 year old, 28 year sales veteran, I still learned new negotiating skills from Karrass.”

Kone, Jon Lavetan, Senior Account Rep
“I’ve taken Sander’s and Carnegie courses. This seminar far more fits the business and life situations that really occur!”

Kone, Inc., Jon Weaver, Sales Representative
“This training will pay for itself in less than a month!”

Kone, Justin McDermott, Sales Rep
“This program opened my eyes to numerous mistakes I was making every day that I had no idea I was making.”

Kone, Matt Dalton, Sales Rep
“KARRASS clearly defines the paradigms of negotiations.”

Kone, Michael Morris, Sales Rep
“The KARRASS seminar program is well prepared, well presented, and well thought out. I would recommend this seminar to anyone in the business world or anyone who is aspiring to be a successful entrepreneur.”

Kone, Noel Campos, Service Sales Manager
“I loved it! Never really thought of strategy that’s involved in negotiation OR that there is a science behind it.”

Kone, Roland Locke, Sales Manager
“Informative, down-to-earth seminar while very energetic and entertaining at the same time. Enlightening!”

Kone, Santiago Rodriguez, Regional Modernization Manager
“This course is essential to the success of any sales organization.”

Kone, Todd Willcot, Sales Engineer
“Program was life changing. It will increase my income and prosper my in all aspects of my life.”

Kone, Tom Nowak, Account Representative
“This program has been the most influential seminar I have ever attended. The knowledge learned is irreplaceable. Thanks KARRASS!”

Kone, Warren Hartung, Account Executive
“Holy cats! I can DO This!”

KPNX TV, Beth Worsnam, LSM
“The seminar will help me fine tune my negotiating skills. Will make me stop & think about the process and establish a strategy before I begin a negotiation.”

KPNX TV, Dan Mayasich, General Sales Manager
“Time is money…and this was time well spent!”

KPNX TV, Danny Shoffman, Account Executive
“This training was great, although most of it is stuff you know, you’re not aware of it & what it may mean to others.”

KPNX TV, Jill Krigsten, Account Executive
“This program taught me how to separate myself from the competition when negotiating.”

KPNX TV, Michael Mejia, NSM
“Good for thinking differently within negotiations and will help me build confidence with key negotiations.”

Kroger, Mike Murphy, HBC Category Manager
“One of the most impactful seminars I have ever been to whose principles + objectives will be able to be executed in the ‘real world’.”

Kroger, Michael Caruso, Account Manager
“This class was informative, entertaining, and kept my attention. Now I have less fear in entering any negotiation.”

Kroger, Allen Goss, Sales Manager
“ Outstanding content with everyday applications.”

Kroger, Angela Ridgell, Sales Training Coordinator
“What a joy the Karrass Effective Negotiating seminar was!”

Kroger,Brad Erickson, National Account Manager
“Great Investment!! Fantastic presentation-energy/enthusiasim/knowledge- Every sales department attend. I will definitely see an improvement in negotiating moving forward, in all areas, both business and personal.”

Kroger Company, Buffy Turner, Senior Category Manager
“After 2 days, I feel I have learned a great deal on how to be a better negotiator. The class taught me how to apply myself. I can’t wait to try out all my new negotiating tools!”

Kroger, Lisa Kesler, Sales
“I have attended a lot of seminars and this one really held my attention. Great training.”

Kroger, Patricia Van, Sales Rep
“This seminar will help me to up my aspirations in negations and have taught me to not only focus on my issues but stresses deadlines. But to focus or help solve the issues of the person(s) issues in negotiation and create both win result.”

Kroger, Patrick Baker, Sales & Marketing Manager
“The best self-involvement course I’ve ever been a part of. Definitely the most useful.”

Kroger, Shirley Tucker, Account Manager
“This seminar has given me a lot of new ways to negotiate with my customers.”

Krueger International, David Tessmer, Major Accounts Manager
“Everyone stands to benefit from the knowledge and skills presented in the Karrass training sessions-and yet I hope that my customers never take the class.”

Kwik Trip Inc, Heather Zielke, Marketing
“Great seminar! Definitely will use these tools to better my negotiation. Very simple & easy tools to use.”

Kwik Trip, Inc., Leah Berlin, Business Development Coordinator
“This was the most useful business seminar I have ever taken.”

Kwik Trip Inc, Marty Fellenz, Petroleum Manager
“A fantastic program. Before attending I did not realize how much information there was on being a negotiator. There is truly an act to being successful at negotiating and I can’t wait to try these new tools out. Thank you.”

Kwik Trip, Inc., Merlin Winchell, Director of Outside Sales
“This is a fantastic program. It gives you tools you can use everyday.”

Kwik Trip, Inc., Randy Hanson, Retail Account Manager
“Eye-opening! I have taken this course in the past and found I continued to learn more the second time around.”

Kwik Trip Inc, Stacy Evenson, Corporate Accountant
“The course carries you outside your comfort zone and makes you think outside the box. Negotiating is never comfortable, but you learn tools to help you become more comfortable.”

Kwik Trip, Inc., John McHugh, Manager of Corporate Communications
“The best value for any program I’ve ever attended.”

L

L-3 Communications, Bruce Bassett, Marketing Manager
“Effective. Relevant. Timely. Very good training!”

L-3 Communications, Dan Darrington, Contracts Rep
“I thought the techniques taught were practical and ‘reasonable’—therefore they will be easier to remember!”

L-3 Communications, Jackie Leseberg, Contracts Rep
“Knowledge is key—know the other party; know the business; know the strategy; know the tactics; know the counter tactics. Legitimize your position and aim high, but not too high. KARRASS provides the fundamentals for productive and profitable negotiations.”

L-3 Communications, James Diefenderfer, Business Development Manager
“This course helps me remember and think about why it is so important to think about the ‘other side’.”

L-3 Communications, Jim Perry, Business Development
“Very informative and useful training. Thanks!”

L-3 Communications, Mike Arnett, Marketing Manager
“First class training! Directly applicable to my role in negotiating our DOD contracts.”

L-3 Communications, Steve Oneida, Sales Representative
“This program will definitely make me a better, more successful negotiator.”

L-3 Communications - MAPPS, Michael Chatlani, V.P. Marketing & Sales
“Breaking down negotiation into structured packages with names given to the techniques helps to better orient my team in the negotiation process.”

La Farge Canada Inc., Greg Secord, Area Distribution Manager
“Effective Negotiating is one of the best, if not the best course I have ever participated in over the past 30 years of my career. Excellent presentation, keeps you wanting to participate, and actually gets everyone to participate!”

La Farge North America, Ken Ross, Distribution Manager
“This is a very well researched, prepared and presented program.”

La Farge Cananda Inc, Russell Hopper, Director
“This is a great ‘nuts and bolts’ training session!”

La Farge, Christoph Doehner, Marketing Director
“This program will help me to create real bottom-line impact by improving the way our organization works internally!”

Ladish Co, Joe Wilfert, Senior Sales Engineer
“This seminar is a great tool for all negotiators. Whether you are an experienced or rookie buyer or salesman, this class will give you something to use. It will help you to identify tactics and guide you how to use them.”

Ladish Co, David Faulds, Sales Engineer
“The most informative seminar I have ever attended.”

Lakeside Produce, Peppe Bonfiglio, Account Manager
“This program not only helps you professionally but personally. I never believed effective negotiating to be an art but it really is and this program gives you the tools to be a great artist!”

Lam Research Corp, Brian Goolsby, Marketing
“The Karrass class demystified the world of negotiating.”

Lam Research Corp, Shanye Wood, Senior Manager, Product Marketing
“Very informative. This is a course everyone should take.”

Lam Research Corp. Tim Schmitz, Senior Business Development Manager
“While many view negotiating successfully as an art Karrass clearly outlines a blueprint and the science behind these interactions. By implementing these skills/tactics I expect to have a higher % of successful negotiations which will translate to more dollars for my company.”

Laminations, Suzanne von Valtier, Account Manager
“I learned so much more than I expected. The time flew by ~ I actually had fun!”

Laminations, William Faster, VP of Sales & Marketing
“Fabulous! Will pay dividends immediately. This is terrific help for everyone, whether or not you are in a typical negotiation role.”

Land O'Frost, Freddy Lawson, Sales
“You will feel better about yourself and your potential after taking this class.”

Land O'Frost, Jim Ohara, Regional Sales Manager
“Enlightening and entertaining. Excellent training!”

Land O'Frost, Michael Thompson, Promotions Coordinator
“One of the best courses I’ve ever attended and the instructor was phenomenal. The remarkable sign of a great course is that we were all still discussing weeks later and we naturally fit into our day to day business operations and transactions.”

Land Resource Concepts, Inc., Darren K. Proulx, President/CEO
“Great seminar! I never knew how many different negotiating tactics were available to me to use, or were being used against me!”

Landata Systems, René Simons, Enterprise Technology Relationship Manager
“I want to thank you very much for the seminar. Your class was very focused, I walked away with the tools and the knowledge that I needed to help me effectively negotiate future personal and business deals.”

Landrum & Brown, Jon Woodward, Executive Vice President
“The Karrass training covers an enormous amount of material in an engaging style that never lost the audience.”

Lantech, Caroline Parry, South-West Regional Sale Manager
“Really enjoyed your class. I just closed a super Both-Win deal thanks to what I learned (Blue Sheet, Pressure, Flinch, Both-Win Creation). I think I'm going to start carrying blue sticky notes in my briefcase....... What you taught me actually sunk in. Thanks a bunch!”

Lantech, Russell Stephens, Sales
“Wow! Your seminar nailed every situation I have faced and gave me strategies to overcome the obstacles and close the deals. Thanks!”

Las Vegas Review Journal, Mark Sherwood, Advertising Manager
“On point, real world negotiation training based on sound principles”

Las Vegas Review-Journal, Claire DeJesus, Publisher
“I will highly suggest our company send more people to this exceptional training.”

Las Vegas Review-Journal, Lori Rose, Major Account Executive
“The Karrass training helped sharpen my negotiating skills that I need to use everyday.”

Lasertel Inc., Robert Walker, Director of Sales/Marketing
“Karrass training provides a strong foundation for successful negotiations in all aspects of life.”

Lasko Products, Inc., Randy Heaton, National Account Manager
“This program will help me negotiate more effectively without question, and I will benefit along with my company my customers.”

LASON, Jeni Grasman, Director of Marketing
“These skills are applicable from moment one. My professional & personal life will be immediately impacted!”

Laticrete International, P.J. Hughes, Mid West Regional Sales Manager
“This training has saved me time, money, improved my life…a lot! Without a doubt the best 2-day seminar I have ever been to. The benefits outweigh the cost 10 fold. Thanks for the success!”

Laureate Pharma, Inc., Michael Cavanaugh, VP Business Development
“This is a very worthwhile seminar for improving business and personal negotiation results.”

LaZBoy/Contract Division, Mike Leach, National Sales Manager
“Great program that gives you real-life negotiating situations and tactics to deal with them.”

LB Foster Company, Jack Arizcuren, Sales Representative
“Karrass provides a great mix of intelligence, knowledge, and entertainment.”

LBC Advertising, Natalie McKinney, VP/GM
“The Karrass Effective Negotiating seminar gave me real life tools to apply immediately to both my professional and personal life.”

Leading Brands of Canada Inc, Jill McRae, Brand Development
“Karrass gives you the tools you need to blow the doors off how much you can negotiate with and with whom. It opens up a world of possibilities.”

Leading Brands USA, Mike Hasslinger, Regional Manager
“Karrass provides a great blueprint for how to enter into a negotiation process with a much improved opportunity to create ‘both win’ situations.”

Leading Brands, Brenda Williams, VP Development
“Energetic, intelligent and immensely practical! The most challenging, empowering 2 days I’ve spent in a long time.”

Leahy-IFP, Lori Gage, District Manager
“Prior to attending the Karrass Negotiation training, I was not comfortable with prepping for my marketing meetings. After attending the 2-day training I feel tremendously more confident about preparing and directing a negotiation meeting. I now know that I have power and how to use it to make a “win-win” situation.”

Leahy-IFP, Margaret Harty, Sales Rep National Accounts
“As a young woman in a male dominated industry, I now feel I have the confidence to enter any room, handle objections, and close the deal. I am excited to share what I’ve learned not by telling others, but my bringing in those huge deals!”

Leather Crafters & Saddlers Journal, David Reis, Advertising & Trade Show Manager
“The program is outstanding! It is clear, organized, pack with information accompanied by key opportunities during the workshop to practice negotiation skills covered in class.”

Leggett & Platt, Alan Tullo, Sales Rep
“The Karrass program was a fantastic tool to use in my future negotiations in business & in life.”

Leggett & Platt, Bob Rumbarger, Sales Rep
“The Karrass seminar covers things you’ve experienced, tied together in a coherent and comprehensive package.”

Leggett & Platt, Curry Felt, Area Sales Manager
“Karrass training helps me to think outside the box!”

Leggett & Platt, Danny Zapletal, Sales Representative
“Great program! I would recommend it to anyone & everyone. These are tools we use everyday and don’t realize that we do. After the seminar you are aware of the tools. These negotiating tools make you more successful in business & life.”

Leggett & Platt, Dave Kolsky, Sales Manager
“There are many negotiating situations I have run into, that now I will know how to handle. This seminar opened my eyes to what is possible!”

Leggett & Platt, David Hill, Branch Manager
“Now I know how I am getting beat up by my customers… but it is nothing that cannot be fixed!”

Leggett & Platt, Don Condon, Sales Representative
“Karrass provides a great learning experience in dealing with everyday customer challenges.”

Leggett & Platt, Doug Wynn, Western Regional Sales Manager
“This negotiation training has expanded the possibilities in all my negotiations.”

Leggett & Platt, Eric Rhea, President-Central Division
“Our company will significantly profit from the knowledge I gained at the Karrass seminar; furthermore, I will profit from it!”

Leggett & Platt, Fred Ruddy, Branch Manager
“To date all of my negotiations, whether personal or for business, were approached in a competitive manner & never changed. I now have some extra tools to elevate those negotiations to a cooperative level. This is a great seminar; well worth the time!”

Leggett & Platt, Gary Peck, Los Angeles Area Sales Manager
“This training will help our company turn additional profit during difficult market conditions. I will benefit 1000% in my business & personal life. I will see blue more often. Thank You!”

Leggett & Platt, George Owen, General Manager
“Fantastic learning experience for an older participant. Karrass has the most captivating seminar I have ever had the opportunity to associate with.”

Leggett & Platt, Glenn MacDonald, Sales Representative
“This is a fantastic course for channeling your negotiating skills.”

Leggett & Platt, Jamie Hensley, Group Vice President of National Sales
“The Karrass seminar is a Fantastic Learning Experience!”

Leggett & Platt, Jason Jewett, Sales
“A truly value-added training course. Clear, real-world, techniques. Not your uninformed dog & pony show ? actually wroth my time.”

Leggett & Platt, Jim Winters, Sales Representative
“The Karrass training will help me understand the other side’s posturing & ways to satisfy them in both/win situations.”

Leggett & Platt, Joe Lyon, Vice President of Sales
“The Karrass seminars is the pureness of usability.”

Leggett & Platt, Kevin Stout, Vice President of Sales
“Very interesting and very helpful for everyday life.”

Leggett & Platt, Larry Shinkle, Sales Director
“Awesome-quite an eye opening experience!”

Leggett & Platt, Mark Lowe, Division President
“This course was very informative and thought provoking while also enjoyable. I would highly recommend Karrass to my peers.”

Leggett & Platt, Matthew Sherrel, Sales
“This seminar was outstanding, I only wish I would have had this seminar years ago!”

Leggett & Platt, Michael Buschman, Vice President of Sales
“The focus of this training has completely changed my understanding the other side. Keeping an open mind, establishing organization/summation.”

Leggett & Platt, Michael Spiva, Sales Representative
“Outstanding program! Will be used everyday in professional & personal life to provide & receive better service.”

Leggett & Platt, Ryan Walker, Sales Representative
“The Karrass course demonstrates all the techniques of the art of negotiation.”

Leggett & Platt, Scott Morgan, Southwestern Division President
“Karrass helped me better understand the ‘buyer’ and how to create ‘both-win’ deals. Thanks!”

Leggett & Platt, Wayne Conner, Sales Representative
“Life is full of negotiating. I thought the program was great. I thought it would be like a lot of other seminars, it was not. How will it help? - negotiating w/accounts, at home, all other aspects I negotiate, and gives me more confidence.”

Leiner Health Products, Eric Schick, Senior VP of Sales
“Thank you for a great session. This is the finest sales training we’ve ever had at Leiner Health Products.”

Leiner Health Products, Jean Quon, Sales
“The most powerful seminar I have ever attended. & fun!”

LG Electronics Canada Inc., Chris Adams, Sr. Manager National Accounts
“The Karrass Program presented clear and easy to follow processes and guidelines that are transferable to any negotiating scenario, whether in a business setting or otherwise.”

LG Electronics Canada Inc., Derek Lees, Sr. Manager National Accounts
“I have seen the ad in the Air Canada magazine for years and am pleased to have had the opportunity to attend the seminar.”

LG Electronics Canada Inc., Jamie Grenier, Sr. Manager National Accounts
“Excellent training!”

LG Electronics Canada Inc., John Horton, Sr. Manager National Accounts
“Well done. Great information and reinforcement of negotiating principals.”

LG Electronics Canada Inc., Tony Martorino, Sr. Manager National Accounts
“As an opening concept, I never imagined negotiating deadlines or due dates. Thanks for the great training.”

LG Electronics Canada Inc., Troy Ferguson, Sr. Manager National Accounts
“The Karrass program puts you into some interesting negotiating situations that will test you” real world .”

LG Infocomm, Shelby McWhirter, Sales
“This course gave me the tools to get what I want and need in both business and personal negotiations. It also gave me the confidence to negotiate in areas that I may have never tried before.”

Liberty Precision Industries, John Engles, Director Business Development
“The Karrass Program is very informative and most empowering!”

Liburdi Turbine Services, Rob Tollett, Director of Marketing
“I was only going to attend the first day due to urgent corporate matters (multimillion multiyear $ deal), but I was so impressed with the course that I moved my other commitments to attend the second day. Well worth my time!”

Liebherr Cranes, Michael Kasowski, Regional Sales Manager
“I feel that the mock negotiation simulations Karrass uses really stimulate the learning process. It is a great tool to identify the good and the bad in your style of negotiations.”

Liebherr-Aerospace Saline Inc, Cristian Fodor, Business Development Manager
“While going through the program I was reviewing the past negotiating situations I’ve been through. How helpful it would have been to know what I know now!”

Liebherr-Aerospace Saline Inc, Will Dew, Sales Manager
“The Karrass seminar was very motivating and secured my commitment to digest the program and begin becoming a more successful and satisfied negotiator.”

Life Measurement, Inc., Pat Hawley, Western Regional Manger
“This seminar provided me with tools that I can use to increase my closure rate in my sales position.”

Life Net, Dan Maye, Director, Sales & Professional Services Western U.S.
“After bringing my field sales reps and RMs to the training I have been exceptionally pleased at the obvious change in "mind-set and thought process" each of these individuals now has. They are now focused on reaching equitable value for both parties, instead of simply coming to me for a "discount approval". I have been so pleased with the results that I made a formal proposal to our corporate headquarters to bring Karrass training in-house for our purchasing department to attend. I have been in sales and sales management for almost 15 years and have attended more "training courses" than I care to remember. This course was exceptional!”

Life+Gear, Tammi Pederson, Business Development Manager
“Taking the course gives you the confidence you need to apply strategy to your daily challenges in the workplace and everyday life.”

Liggett Vector Brands Inc, Charlie Oldham, Senior Account Manager
“Effective negotiating encourages and provides ways to achieve your goals.”

Liggett Vector Brands Inc, David Ers, Regional Director
“Great program!”

Liggett Vector Brands Inc, Sam Karambelas, Senior Account Manager
“Using Karrass’ negotiating skills will allow me to establish solid relationships in my dealing with my customers because we will both win in our agreements.”

Liggett Vector Brands, Inc., William Woodsmall, Chain Account Manager
“Karrass provides an outlook or view to selling that helps you stay focused. Opens your eyes to being aware of missed opportunities.”

Liggett Vector Brands, Eric Maki, Vice President Chain Sales
“This program provides new insight and knowledge to the business of selling via negotiations.”

Liggett Vector Brands, Jim Vahle,Chain Account Mgr
“This program has provided me the knowledge skills necessary to successfully negotiate in both my business and personal life.”

Liggett Vector Brands, Lee Mooney, Region Director
“I learned many valuable new skills to add to my negotiation arsenal.”

Liggett Vector, Ken Hayner, Region Director
“The Karrass effective negotiating seminar will help me aim higher, listen better and improve my mgmt & selling skills long term. I can’t wait to begin using what I have learned.”

Lightning Components Corp., Chad Trawick, Director, Global Sales
“This has been the most comprehensive sales/negotiation program I have ever been involved with.”

Lincoln Electric, Aaron Oyster, Technical Sales Rep
“The seminar was very informative and has shown me some of the good practices that I use as well as some of the bad mistakes I’ve been making.”

Lincoln Electric, Ally Malloy, Technical Sales Rep
“This is a program that will benefit every individual in some aspect of their life.”

Lincoln Electric, Bob Smith, District Manager
“Helped me take the ‘ego’ out of negotiation.”

Lincoln Electric, Bobby Deloco, Technical Sales Rep
“This course identifies the behaviors ‘good and bad’ that most often generate levels of uncertainty during a negotiation. It also shows you how to plan and prepare to make concessions.”

Lincoln Electric, Brian Hillier, Sales
“Very good common sense ideas on how the entire negotiation process works-both obvious and not so obvious concepts.”

Lincoln Electric, Dave Snider, District Manager
“Very thought provoking & mind expanding relative to the sales process & decision making. It really improved my understanding of where the ‘other side’ is coming from.”

Lincoln Electric, Jeff Nadzam, Tehcnical Sales Rep
“This program provided an in-depth analysis of the interactions between sellers and buyers. Corrective actions are well presented but the importance of strategy and tactics are heavily emphasized.”

Lincoln Electric, Kerry Bodnovich, Technical Sales Rep
“This training is exactly what we needed to help with our ever changing business environment.”

Lincoln Electric, Kerry Sabo, Technical Sales Rep
“Karrass provides hard concepts in negotiating soft topics.”

Lincoln Electric, Owen Meston, Technical Sales Rep
“This program has given me a fundamental and strategic approach to the negotiation process. This will definitely benefit me in both my personal and professional life.”

Lincoln Electric, Paul tucker, Technical Sales Rep
“This is the 2nd time for me with this program. It keeps getting better. The info learned will make me more effective.”

Lincoln Electric, Todd Stoughton, Technical Sales Rep
“The Karrass training helped me to understand negotiation tools that will help me sell.”

Lincoln Electric, Warren Krueger, Technical Sales Rep
“I was skeptical at first, but quickly found the program to be very insightful & informative.”

Lincoln Journal Star, Ava Thomas, Advertising Director
“LOVED IT, LOVED IT, LOVED IT! I will pay my company back for the cost of this seminar in MINUTES and so can you. Extraordinarily entertaining! ”

Lincoln Journal Star, Brianna Aerts, Majors Account Representative
“Karrass has really opened my eyes to going into negotiations and getting fair results for both parties involved.”

Lincoln Journal Star, Tracy Roe, Retail Advertising Manager
“The negotiating tools and resources provided make me feel much more prepared to negotiate at both work and home!”

Linde Gas, Scott Maser, Sales Professional
“Before this class, I couldn’t negotiate my way out of a paper bag. Now my confidence is way up!”

Linde Gas, Scott Maser, Sales
“I want to express my thanks for what I considered to be a very effective set of tools that I hope to utilize in the near future. I feel that the tools you provided to the attendees will help us to think "outside the box" in negotiation situations and give us the ability to better understand the dynamics thereof. In addition to that better understanding, I truly believe that my success rate will improve as I learn to implement the tactics you provided.”

Link America Corporation, Jack McAndrews, Regional Vice President of Sales
“The light has been turned on and it has revealed another view of how to approach my negotiations.”

Linpac Material Handling, Eric Miller, Key Account Manager
“I have participated in several training seminars/classes and can honestly say that this has been the most enjoyable, beneficial, and insightful that I have ever been involved in. Too often these classes are textbook examples with very ‘canned’ presentation but this was not the case with Karrass Effective Negotiating Seminar. The material and presentation was conveyed to you in a real life manner and really participative which allows you to think outside the box. Great Experience!”

Liturgical Publications Inc., Kevin Royal, Marketing Representative
“The Karrass seminar will give you good perspective on what it is you’re already doing… a fresh look on what can work better.”

Liturgical Publication Inc., Richard Coffman, Sales
“Fun, Filled, Packed, (2) Days of great information!”

Liturgical Publication, Inc., Robert Sernus, Regional Marketing Rep
“Karrass makes it fun to take the course and easy to understand the material.”

Liturgical Publications, Inc., Greg Koltermann, Marketing Rep
“Excellent. I believe I will become a better negotiator with the information I received from this seminar.”

Liturgical Publications, Jim Trudgeon, Branch Sales Manager
“The Karrass seminar was fast paced as advertised, very hands on – never boring! Excellent /well done!”

Liturgical Publications, Karl P. Szelpal, Sales and Marketing Mgr
“This program will help me in future negotiations with co-workers and/or clients by giving me a fundamental understanding of negotiation techniques and principals.”

Live Person Company, Cliff Dorsey, VP Enterprise Sales
“The fundamentals learned in this program have made me look at upcoming multi-million dollar negotiations in a new light. I now have the planning tools and knowledge to improve our outcome.”

Livestock Marketing Association, Jeahn Creviston, Service Coordinator
“Karrass training has been a great resource for life long skills that can be used to better myself in both my career and personal endeavors.”

Lloyd Benton Taycor, LLC., Roderick Lloyd-Kirk, President
“An exceptional, well thought out and well delivered program, that has revelance to every area of one’s life.”

Lockard & White, Bob Saddler, Director Sales & Marketing
“I was very pleased with the program. It will help us improve our margins by commanding higher rates, lower subcontractor costs, and better deals for our clients. In addition it will help us foster better relationships by finding more win-win deals for everyone.”

Lockheed Martin, Bruce Farmer, Contract Negotiator Sr. Staff
“Top notch negotiating seminar for all levels of negotiations.”

Lockheed Martin, Heidi Earnhardt, Senior Manager, Contracts
“It is an excellent package as is: great materials, audio-visuals, and presenter. Mr. Fleischer kept it interesting and very relevant.”

Lockheed Martin, Jeff Carver, Contract Negotiator Associate
“Blown away! This course opened my eyes & my mind to new ideas & a way of seeing the world.”

Lockheed Martin, Leigh Baker, Contract Negotiator
“This program teaches outstanding negotiating strategies which will be beneficial in both my personal and professional lives.”

Lockheed Martin, Michelle Knothe, Contract Negotiator
“The program is great, especially for those that are new to negotiating for a company. This program delves into much more than just basic contract negotiating skills.”

Lockheed Martin, Ann Vest, Contracts Negotiator
“This is a very fun and educational course!”

Lockheed Martin, Chandra Bryant, Contract Negotiator
“Outstanding. Very insightful and fun at the same time!”

Lockheed Martin, David Domenico, Contract Negotiator
“In my professional career I have attended at least 40 different seminars. None have compared to this. I was truly entertained for 2 solid days. Bravo! Two thumbs up.”

Lockheed Martin, John Suess, Contract Negotiator
“The Karrass Effective Negotiations seminar has helped me in every aspect of my life…..this is a must take course!”

Lockheed Martin, Joshua Prescott, Contracts Negotiator
“I have been to several negotiations seminars over the past months, and Karrass was the best by far!”

Lockheed Martin, Andrew Jennings, Contracts Negotiator Associate
“The techniques and principles taught by Karrass are invaluable to successful negotiating encountered in both business and personal settings. I highly recommend this course for individuals of every background from students fresh out of college to seasoned business professionals.”

Lockheed Martin, Larry Woods, Contracts Manager
“Just listening to the instructor explain the various negotiating tactics (e.g. bogey, etc.) was the most useful. When I am in future negotiations, I’ll use this knowledge to identify tactics being used on me, and then effectively counter them. I have attended a few other negotiating classes prior to this Karrass course. I always come away from the classes having learned something new, but the Karrass course was the most intense. In short, I would say the Karrass course provided "more bang for the buck. Thanks!"

Lockheed Martin, Randy Suess, Contract Negotiator
“Rating a training course all 10’s is very unusual ratings from me . . . The Karrass Effective Negotiating seminar has helped me in every aspect of my life . . . A must take!”

Lockheed Martin, Randy Talley, Senior Manager Contracts Mgmt
“Even though I am an experienced negotiator your course opened my eyes on new ways to close tough deals!”

Lockheed Martin, William Davies, Contract Manager
“The Karrass Effective Negotiating class is a tremendous value for all negotiators!”

Lockton Companies, Daniel Miller, Account Executive
“The course helped me to discover and realize tactics and methods I have seen others use, but not known how to perform myself. Now I know!”

Loewen Window Center, Shawn Colvin, President
“Karrass provides real world approaches for real world negotiation!”

London AG Commodities, Ian Carter, President
“This Karrass training will help to create value for both my company and my customers.”

London Medical Management, Jack London, CEO
“I have seen the Karrass ads in the airlines for years and always thought about attending! I’m glad I finally did the seminar exceeding my expectations!”

Lone Star Steel Company, Paul Garcia, OCTG Sales Rep.
“Karrass provided us w/insightful suggestions on how to successfully negotiate while maintaining a high level of interest + entertainment.”

LOUD Technologies Inc, Henri Cohen, Director of Sales
“The Karrass seminar was really eye opening!”

Louisiana Machinery, Bradley Caro, Sales
“I’ve been to other seminars and this is the best!”

LPI, Brian Smith, Marketing Mgr
“Fantastic Seminar! This creates usable responses to everyday negotiating situations in any industry.”

LPI, Jeff Tallman, Sales Manager
“I will be able to apply these techniques immediately! Thanks!”

LSP Products, Karen Sakamoto, Distribution Manager
“Outstanding. This is real life information that I can use immediately!”

Lubrizol Corporation, Amy Dolzine, Marketing Specialist
“I started this course thinking that I hate to negotiate because I hate the ‘game’. Now I’ve discovered that it isn’t a game – and everything is negotiable. Karrass gave me the tools to negotiate better and not be afraid of it.”

Lubrizol Corporation, Chris Lesko, Account Manager
“I really enjoyed the Karrass course and the subject matter. I learned how to counteract my customer’s unreasonable requests and have become more confident in my ability to sell and bring more value to any situation.”

Lubrizol Corporation, Ed Greenberg, Business Director
“I used this training the same day I learned it!”

Lubrizol Corporation, Edward Godlewsky, Market Manager
“Excellent ideas on how to approach customer interactions.”

Lubrizol Corporation, Guy Davids, Business Manager
“I’ve wanted to take the course for 3 or 4 years now. Finally I got to go and it was as good as expected. The seminar will help in negotiating in many areas of my life.”

Lubrizol Corporation, Lourdes Pedraza, Marketing Manager
“I think it is very helpful for both professional and personal life. It helped us to know us more and discover the power inside us to reach objectives.”

Lubrizol Corporation, Marie Ollagnier, Marketing Manager
“As I have no experience in negotiation, this training was really a good way to understand what is the negotiation process and I learned a lot.”

Lubrizol Corporation, Patrick Bentley, Sales Rep
“This was the most beneficial training I have done in years. I can start using this information immediately.”

Lubrizol Corporation, Patrick McCoy, Marketing Manager
“Now I recognize all these tactics that buyers are using on me. Thanks Karrass!”

Lubrizol Corporation, Scott Markov, Account Manager
“Great program, very informative, provides great tools for effective negotiating.”

Lubrizol Corporation, Timothy Roach, Marketing Manager
“The Karrass course provides practical application of important negotiating tactics.”

Lubrizol Corporation, Charles Sheldon, Account Manager
“Karrass provides vital skills to compete in today’s business environment.”

Lubrizol Corporation, Deb Langer, Global Business Manager
“This training helps make a good negotiator better by illustrating how you can master skills for both sides of the argument.”

Lubrizol Corporation, Mark Carlough, Market Development Manager
“I found the Karrass training program very applicable to negotiations conducted within the industrial chemical market – excellent insight into strategies & tactics employed by professional negotiators.”

Lubrizol Corporation, Shawn Jarecki, Account Manager
“Karrass provides an excellent way for young sales professional to gain several tools to help gain leverage when dealing with an industry full of seasoned professionals. Karrass can level the playing field for you.”

Lubrizol Corporation, Trey Lominack, Account Manager
“As a rookie sales rep, I’ve gained years of experience through this seminar; the mistakes I would have made and the experience gained will be a great benefit immediately.”

Lucent Canada, Adam Shearer, Director of Wireless Sales
“The course has definitely helped. What has been particularly helpful is spending time thinking about their sheet/position more than our weaknesses. Also, changing the playing field in order to get to win-win has been very helpful. Thanks!”

Lufkin Industries, Anthony Tsuei, Sales Representative
“This program has helped me identify certain strengths and weakness in my negotiating skills that I usually don’t have the outside analysis input to work with. Thank you.”

Lufkin Industries, Jon Spieker, Sales Representative
“After the class, I thought back in recent experience and how I could have better negotiated deals. This class gave me these tools to be better prepared in the future.”

Luxor Solutions, Durand Ford, Chairman
“Best training seminar I have attended in years. Excellent hands-on exercises!”

Lycoming Engines, Dennis Racine, Director of Marketing
“Great training, relevant for all professionals.”

Lycoming Engines, Ernesto Rodriguez, Regional Manager Europe & Africa
“Negotiation is much more than just reaching an agreement, and this course helps you remember all of the various events that happen and how to manage the entire negotiation process.”

Lycoming Engines, Joy Gephart, Customer Service Rep.
“I never thought of myself as a negotiator. Karrass has opened my eyes and has given me a lot of ideas and confidence to negotiate.”

Lycoming Engines, Lisa Deinlein, Sales Administration
“This training helped me understand which questions to ask the other side when negotiating, and how to discover other side’s point of view.”

Lycoming Engines, Ray Crist, Regional Manager
“This is a very good seminar to refresh and expand your negotiation skills.”

Lycoming Engines, Wayne Giere, Regional Manager
“The Karrass program/techniques will help in both business and personal in a BIG way!”

Lyondell Chemical Company, Stephen D. Turner, TBD
“Karrass provides the tools to make a good negotiator a ‘World Class one’.”

Lyondell Chemical Company, Cathy Allman, Business Consultant
“The Karrass seminar is very informative and stimulating.”

Lyondell Chemical Company, Leroy Ballou, Manager
“If you want to become a good negotiator as well as understand negotiations, attend Dr. Karrass’ Effective Negotiation seminar. This is my second KARRASS seminar negotiation training, and I continue to use learnings from the first time I attended, which was over 15 years ago.”

M

M3 Realty, Ken Kawash, Realtor
“This seminar was really very interesting. It kept my attention for the entire two-days!”

M3 Realty, Ming Lau, Negotiator
“I found this program very benefiting it will help me to be a better negotiator for my buyer and real estate field.”

M& M Chemical, Dawn Wilson, Broker Manager
“This program will not only help me in my business but will also help me in my private life!”

MAC Products Inc, Edward Russnow, Vice President Sales
“I have been selling and negotiating for close to 15 years and learned a great deal in the two days I was at this seminar that I did not know before.”

Mack Trucks, Jim Ebling, Fleet Sales Manager
“I have been involved with many sales courses over the years, but this course lets you see what the buyer is thinking. Putting you in his ‘head’ and ‘expanding the deal’ opens up new ideas.”

Macromedia, Brian Fredette, Sales
“The KARRASS course has helped my competitive edge as a sales professional. It allows me to formulate better concessions upfront while pursuing a purchase or selling items. The negotiation techniques that I learned really opened up my eyes. I plan on taking advantage of your valuable lessons throughout my career and using them in bringing my larger sales opportunities to fruitation $$$. Thanks for your help!”

Macromedia, Maura Huntz, Sales Training
“The training yesterday was exceptional! Thank you. Our execs were very pleased. We ended up with 79 people in one session and 72 in the other. I'll connect you to our HR dept so we can begin offering this course on a more regular basis for our employees. Thanks again for all your help!”

Macrovision, Jay Litton, Vice President Sales
“You can put these techniques to use today!”

MACS Research, Brian Barsumian, Sales
“The best seminar I have ever been a part of. Would recommend it to everyone.”

MACS, Leanne Mackenzie, Owner
“The Seminar gave me the tools to feel confident on my ability to negotiate fair and profitable contracts.”

Magellan Midstream Partners, Bob Archibald, Business Development
“Karrass Negotiating skills makes me a more valuable employee.”

Magellan Midstream Partners, Craig Yocham, Business Development PM
“This is the best training course my company has sent me in the 6 years I have been with them.”

Magellan Midstream Partners, Kelly Taylor, Marketing Analyst
“The Karrass training will help me be more confident when negotiating in business.”

Magellan Midstream Partners, Christian Bubenheim, Vice President of Marketing
“Outstandingly insightful!”

Magline Inc., Amy Vargo, Marketing Coordinator
“This training has really opened my eyes to how much we negotiate in everyday life.”

Magline Inc., Charles Hoyt, Eastern Regional Sales Manager
“I’m not a big believer in business seminars. However, the Karrass Negotiating Seminar was well worth the time and effort to attend. It was interesting and informative, from beginning to end.”

Magline Inc, Don Warrick, Sales Technician
“Every day in my business life I am negotiating cost, sales, service etc with customers. This course will help me recognize and respond to my customer’s needs and negotiate a great solution.”

Magliner, Henry Donta, Sales Service Manager
“The program is very informative and reaches across several areas of my life. It will help me to better understand my buyer’s positions.”

Magline Inc, Kimberly Pierson, Sales Lead Secretary
“Exciting fast paced ways to negotiate. The class was a joy as was the Karrass instructor.”

Magline Inc., Steve Osegueda, Region Sales Manager
“The program was eye opener and touched on skills that I need to bring into the negotiating room, very helpful training!”

Magna Electronics, Alan Fratarcangeli, Senior Account Manager
“Excellent seminar… very informative!”

Magnets 4 Media, Kurt Kalish, National Sales Manager
“This program gives me tools I can utilize both in day-to day personal life and in the workplace that will make both aspects more successful.”

Maita Toyota, Dave Lundgaard, Internet Fleet Sales
“This program is outstanding. A definite seminar everyone should plan to attend within the next 6 months!”

Make-Space-For-Your-Life, Linda Eisenman, Owner
The best negotiating seminar I’ve ever taken. Good balance of theory and research. Principles are very well founded and well presented.”

Making Cents International, Fiona Macaulay, President
“This course has the winning methodology of combing practical theory with hands-on exercises. I am going to enter my future negotiations with confidence and now know how to save and earn thousands of more dollars in the future.”

Managed Health Networks, Dana Copenbarger, Account Executive
“I really enjoyed the class, the content was very informative and the 2 days just fly by!”

Managed Health Networks, Stephen O’Connell, National Account Executive
“This program will directly impact my sales results by 30% or more!”

Management Coach Inc, Zentaro Ohashi, Presdient
“Just the first ½ day of the program worth my trip from Japan!”

Mangia Inc, William Matt Maslowski, Manager-Western Regional Sales
“This program has improved my perspective on the negotiating process. Now I know better than to set limits or have low expectations before the process begins.”

Manheim Online Solutions, NaTanya Wilson, Business Manager
“Excellent training! This program will definitely allow me to be more knowledgeable and confident in all my negotiations.”

Manitoba Hydro, Sandy Bauerlein, Marketing Development Officer
“Great program, thought provoking. It will help me by giving me the ability to recognize and apply the negotiating strategies and tactics presented.”

Manitoba Hydro, Tyler Young, Development
“One of the most helpful professional development programs that I have ever taken!”

MAPEI Americas, John Scott, Sales Representative
“The seminar far exceeded my expectations, opening many doors to thoughts and considerations about negotiating never before conceived. Negotiations are a skill to be learned, not just an art.”

MAPEI Americas, Scott Benavent, Sales Representative
“Excellent training. Beyond my expectations!”

MAPEI Americas, Michael W. Shay, Sales Representative
“Most, if not all material covered in this program will surely prove to be a huge factor in my business career.”

MAPEI Americas, Gary Powell, Sales Representative
“With ongoing long term experience in negotiating we begin to take it for granted. This course helped redirect my thoughts to the details in the art of negotiation. Big help!”

MAPEI Americas, Ken Shaknitz, Sales Representative
“As I am involved in some sort of negotiation virtually everyday, this program is extremely valuable in assisting me to achieve my goals.”

Maple Leaf Farms, Natalie Barnard, Field Service Representative
“Excellent – great tools. Brought a different way to look at negotiation and how to use and maintain power you have.”

Maple Leaf Farms, Robert Haynes, Field Service Representative
“Excellent seminar -- real world case studies.”

Maplehurst Bakeries, Craig Myers, Distribution Manager
“This class identified proven strategies & tactics that I can start using tomorrow.”

Marathon Ashland Petroleum LLC, Bryan Burrs, Territory Manager
“This program is all encompassing. It can be used in a variety of areas and I was completely engaged throughout the program.”

Marathon Ashland Petroleum LLC, Christina Schwinnen, Territory Manager
“This program made me realize a common-sense approach to negotiating. I can apply what I’ve learned to my work, but also to my personal life in real- life situations.”

Marathon Ashland Petroleum LLC, Dave Galm, Senior Territory Manager
“Very good information, valuable insight and quick pace of program.”

Marathon Ashland Petroleum LLC, David Skowronek, Territory Manager
“Great course! I should have taken this course 10 yrs ago.”

Marathon Ashland Petroleum LLC, Kevin Westendorf, Territory Manager
“The Karrass Negotiating Seminar opened my eyes to how integral effective negotiating skills are in our daily lives. Not only can I apply the concepts presented to business dealings, but also to encounters I face personally on a daily basis.”

Marathon Ashland Petroleum, Jennifer Nickoson, Wholesale Territory Manager
“Karrass provides helpful skills to use in every aspect of my life, both professionally and personally.”

Marathon Ashland Petroleum, Woody Gearheart, Territory Manager
“I went to another negotiation seminar about 10 years ago that was utterly useless. The Karrass program was very interesting, fast paced and most importantly useful to real world situations. Thanks!”

Marathon Oil, Susan Cooper, Brand Territory Manager
“This program will help me to not focus as much on price as value creation. In the oil industry there are many ways in which suppliers can partner my distributors without compromising their price.”

Marathon Oil, Tiffany Lewis, Territory Manager
“I believe Karrass gave me very useful information that really relates to my business activity.”

Marathon Petroleum Company, John Nutt, Territory Manager
“Negotiations are absolutely critical to my job as an asphalt marketing territory manager. Courses such as this, allows to polish and improve my developmental skill-set. Improved negotiations skills will help me to contribute more value to the company value-chain.”

Marathon Petroleum Company, Adam Maidment, Territory Manager
“The program was great for sellers, buyers, and anyone interested in improving their negotiating skills.”

Marathon Petroleum Company, Brittney Jarboe, Territory Manager
“This training will help when negotiating work contracts for both parties without changing the price.”

Marathon Petroleum Company, William Windom, Marketing Analyst
“The Karrass Seminar cuts straight to the heart of what negotiating is and means. It removes the “blinds” such that negotiating is no longer intimidating, but rather interesting.”

Marathon Petroleum Company, Cory Spino, Territory Manager
“A very good program that will allow me to understand various tactics my customers are using to negotiate and will result in more win/win solutions with customers. I will not only be able to increase profits in my group, but will also be able to develop more effective customer relationships.”

Marathon Petroleum Company, David Cannelongo, Territory Manager
“The skills learned in the course have an infinite amount of professional and personal applications. This course will without a doubt help me to take a larger piece of the pie in my future negotiations on behalf of my company.”

Marathon Petroleum Company, Heidi Jenkins, Territory Manager
“By being more aware of the game that is being played I feel confident that I can foster more win-win scenarios w/ my customers.”

Marathon Petroleum Company, Kyle Summers, Territory Manager
“Things that I have learned over the last two days I will be able to apply instantly.”

Marathon Petroleum Company, Susan Cooper, Territory Manager
“The Karrass training will help me plan out my negotiations better.”

Marathon Petroleum Company, Todochi Wells, Territory Manager
“The KARRASS Effective Negotiating seminar is one of the best out there (unquestionably). I would recommend this training as a mandate for all new hires in businesses that are serious about having the best employees in the field. This would have been a great college course!”

Marathon Petroleum Company, Marissa Beck, Asphalt Territory Manager
“I am a firm believer that there is always room for improvement. This program successfully revisits and identifies key negotiating tactics that everyone can improve.”

Marinas & Specialty Properties Inc., Lisa Riddle, President
“The Karrass program not only opens ones eyes but forces one to think in situations opening up opportunities that were not recognized before.”

Marine Center of Indiana, Scott Bell, Sales Rep.
“I have a better understanding of the art of negotiating. I am certain that I will be more effective in my sales career now that I have been exposed to these processes.”

Maritime Administration, Michael Yarrington, Senior Trade Specialist
“Excellent education. This should be standard for anyone seeking to understanding negotiations and human relations.”

Maritime Institute, Bob Becker, Business Development Manager
“The program was totally worth both the money and time. I recommend it to anyone. I would like my wife to take the course so she can negotiate better with my 3 daughters.”

Markem Corporation, Abhi Sharma, Business Development Manager
“The Karrass seminar gave new insight into the art & science of negotiating. Will help me better carry myself in negotiation situations”

Marquis Jet, Aliza Fulton, Vice President of Sales
“Karrass helped me understand what is on the “blue sheet” of the buyer. This is huge!”

Marshalltown Co, Frank Brierly, Sales Manager
“Karrass Training was time well spent. The tactics I’ve learned will help prepare me for all my future business negotiations.”

Martin Building Company, Daniel Spurlock, Sales Associate
“This course will highly improve the effectiveness of my next negotiating… personal or professional.”

Martin Professional, Gregory Jones, Sales Director
“I will put this course to work within days of completion.”

Masimo Corporation, Amy L. Brown, Clinical Sales Rep
“The Karrass seminar helped me realize I can raise my standards! (And still win!)”

Master Manuals, Chuck Berardi, Sales Manager
“Supa!”

Master Manuals, Lee Moynahan, Sales Manager
“Outstanding!”

Master Manuals, Lisa Markel, Regional Sales Manager
“This training will give me more confidence to stand firm on my price. I will not be as quick to give a consideration on discount – w/o receiving a long-term benefit from my prospect/client.”

Master Manuals, Mark Hewell, Sales Manager
“This seminar showed me the power I have to negotiate and win.”

Master Manuals, Mike Beckley, Sales Manager
“The Karrass training keeps you focused, provides tools to work with, and develops a strategy to incorporate into negotiating skills I can use.”

Master Manuals, Steve Fabry, CEO
“Great and well worth the time and money!”

Masterbrand Cabinets, Al Suich, Sales
“Great Seminar!”

Masterbrand Cabinets, Kyle Wright, Account Manager
“Can you believe it, I am actually excited about negotiating after participating in this seminar.”

Masterbrand Cabinets, Lee Maday, Account Manager
“Really Beneficial! Opens up a whole new thought process.”

Masterbrand Cabinets, Mike Miller, Regional Manager
“I will be able to work more confidently & efficiently with customers & co -workers.”

Masterbrand Cabinets, Nathan Schorr, Account Manager
“This is the turning point of my sales career!”

Masterbrand Cabinets, Paige McDiermon, Account Manager
“Extremely enlightening and entertaining at the same time. Certainly kept my attention!”

Masterbrand Cabinets, Rick Windman, Business Manager
“Makes you think & try new possibilities & take a few more risks.”

Masterbrand Cabinets, Ryan Kozura, Regional Manager
“Excellent program for all level associates.”

Masterbrand Cabinets, Tom Wilson, Account Manager
“Karrass shows how you can end up with a wining situation for you and your buyer.”

MasterCorp, Michael Quagrello, Regional Vice President
“I was woowed.”

Masters Gallery Foods Inc, Matt Pennell, Foodservices Sales
“This is the most I have ever learned in a 2 day span!”

Masters Gallery Foods, Dawn Kapla, Food Service Sales Director
“Very entertaining and knowledgeable! Some of these tactics we may use on a regular basis not even thinking about it. Now we can strategize and prepare and put what we learned, to work even more!”

Masthead Company, Steve Stone, General Manager
“Even if you’re great at negotiating, I guarantee you’ll find new tactics within this course.”

Matheson Tri-Gas, Bruce Nagy, Territory Manager
“This program is a must for sales reps…it will increase your ability to get what you aim for.”

Matheson Tri-Gas, Don Carroll, Outside Sales
“This was a very pleasant surprise. A useful and informative program. I was not looking forward to two and one half days of class. Excellent!”

Matheson Tri-Gas, Elisa Arredondo, Branch Manager
“Effective Negotiating highlighted vital components in the buyer/seller relationship that I hadn’t adequately considered before. I know feel more confident about how to address the perpetual challenge to our pricing.”

Matheson Tri-Gas, Gary Larzo, Territory Manager
“A fun and fast paced two days of negotiating.”

Matheson Tri-Gas, James Wade Florence, Territory Manager
“Your advertising does not do the program justice! I grossly underestimated the value of this program! Fantastic!”

Matheson Tri-Gas, Jesse Cantu, Sales Representative
“Now I am empowered with the knowledge and skills that many of my customers have. Although I may not have all of the answers all of the time, I now have more ammunition available.”

Matheson Trigas, Julio Montesino, Sales Rep,
“Outstanding, very informative. Lots of interaction with other sales people & buyers. We got to work with some on a one on one and also as a group.”

Matheson Tri-Gas, Kathy Clinton, Bulk Sales Specialist
“I now will approach each sales call and life opportunity(ies) with a better understanding of negotiations for a win-win outcome.”

Matheson Tri-Gas, Shane Clayton, Outside Sales
“This program is great. Every sales person should take this program if they are interested in making more money.”

Matheson TriGas, Shawn Clarke, Sales
“I should have taken the course sooner!!!”

Matheson Tri-Gas, Timothy Lewis, Sales
“Very informative on the Negotiating process. Great program. Attention to real world scenarios!”

Matheson Tri-Gas, Tina Taylor, Branch Manager
“The Karrass training keeps you aware of strengths weakness of these around you and yourself.”

Matheson Tri-Gas, Yolanda Ysasi, Branch Manager
“I think the program was great. It will help on all my future negotiations with current + new customers.”

Maurices Inc., Kathryn Weise, Real Estate Representative
“Even if it is to reiterate thoughts or practices you may already be using, the Karrass seminar allows you the opportunity to practice your negotiating skill sets, and allows you to gain the confidence to use the negotiating techniques. You may have forgotten or didn’t know how to use as effectively in your negotiating arsenal.”

Maurices Inc., Jeff Holmes, Leasing Representative
“This program will benefit the novice to the most experienced negotiator. Even if you think you are well versed in negotiation, this seminar will force you to realize your shortcomings and turn them to your advantage.”

Mautrose-Haeuser, Tony Deprado, Product Manager
“This Karrass training is a necessity for Sales Managers and their sales team.”

Maverick Tube Corporation, Sarah Perotha, Sales Representative
“I will definitely be able to use techniques in everyday life along with benefitting my company and enhancing my sales.”

Maverick Tube Corporation, Tiffany Hilson, Sales Representative
“The Karrass seminar has helped me find creative solutions with potential for success… thinking outside the box to find a both-win solution are key.”

Maxim Integrated Products, Matt Shaheen, Business Manager
“Regardless your role in your organization…this seminar will help you better prepare for all your negotiations—this is a true value!”

Maxwell Realty, Nick Livaditis, Realtor
“Great program, lots of practical advice, enthusiastically presented to leave you energize for your next negotiation.”

Mayfield Gentry Realty Advisors, Erin Curry, Asset Manager
“This program had an immediate impact. I closed a deal while sitting in class the first day.”

MCFA, Alexandra Nicholas, Marketing and Sales
“Negotiation is an area of business that is mandatory, but is an area that is usually overlooked as part of a well-rounded training program. KARRASS’ program helped me become aware of every day negotiations and allowed me to gain the confidence that I have the power to negotiate well.”

MCFA, Skyler Austin, Marketing/Sales Associate
“Eye opening. I had no idea what I was leaving out of my negotiations and what I was including unintentionally.”

MCFA, Ty Henrich, Marketing and Sales
“I recommend this course, not only for sales but anyone wanting to communicate clearly and be effective in an organization.”

MCL Capital Group, Carlos E. Diaz, Principal
“I learned what I believe will be effective techniques that will help me in my business, my purchases and my relationships.”

McCreary’s Inc, Bob McCreary, President
“The content in the Karrass Effective Negotiating seminar is of as much value as my MBA!”

MDI, Tiffani McKenzie, Marketing
“The Karrass seminar was very helpful and easy to apply our industry. The exercises and group work will help our organization in the future.”

Mead Johnson Nutrition, Vaibhav Vijayvargiya, Category Leader
“As a young negotiator this class will take me very, very far in life in today’s business/ personal challenges.”

Mead-Westvaco, Donna Franklin, Sales Account Manager
“Karrass provides a very stimulating course which provides great ideas and perspectives to be used in my business life and personal life.”

Mead-Westvaco, Jason Hogan, Technical Sales Service
“I had always thought as a supplier I had an indefensible position to deliver (outside of extreme rise in cost to us) as requested by the customer. I did not realize the amount of negotiation done with the customer as a technical representative. Now I can recognize that and have the ability to negotiate.”

Mead-Westvaco, Mike Psencik, Technical Sales Service
“Being able to understand the process and techniques used in negotiation will help better prepare me in the future. Realizing who has the power will be very important.”

Mead-Westvaco, Nickie Parker, Aseptic Business Manager
“This course reminds me that the buyer always has ‘something on their sheet’ that I can use to help me in my negotiations.”

Mead-Westvaco, Stephen Hart, Technical Sales Service
“The Karrass seminar taught me how to negotiate from a position of strength, instead of a defensive position.”

Mead-Westvaco, Will Nelson, Technical Sales Service
“This class has given me creative ways to negotiate with my customers in the future.”

Med Seek, Chris Hintz, Regional V.P. Sales
“This seminar opened my eyes to the inner-workings of negotiating.”

Med-Diet, Jeff Pribyl, Account Manager
“Outstanding seminar. It really opens your eyes to vast differences people motivations.”

Mede Finance, Doug Williams, Senior Vice President
“Great program, I hope if I negotiate with someone that they have not taken this class!”

Mede Finance, Scott Mallonee, Senior Director
“Karrass gives you negotiating techniques that are relevant in all aspects of your life.”

Mede Finance Inc, John Hansel, VP Product Marketing
“Karrass turns the art of negotiation into more of a science that can be applied every day in business relationships. I will be much better prepared when negotiating with both buyers and sellers.”

Mede Finance, James Souders, Senior Director
“One of the best seminars ever, and the course content and practice cases are invaluable!”

Mede Finance, Randy Wright, Director of Sales
“This is a great course for sales people who negotiate large complex contracts with multiple variables that affect final pricing.”

MedeAnalytics, Inc., Brad Prugh, Account Executive
“The Karrass Effective Negotiation seminar is time well spent that will benefit both my organization and my clients down the road.”

MedeAnalytics, Inc., Brant Castellow, VP Sales
“This program helped me see clearly how to effectively plan and execute solid negotiation strategies.”

MedeAnalytics, Inc., Bruce Pulver, Senior Director
“For me the most powerful aspect of this class was the concept of the attention to understand the buyer’s perspective in any negotiation.”

MedeAnalytics, Inc., Chris Schudy, Provider Sales
“The energy and subject matter expertise from Karrass is excellent. This seminar has the ability to navigate and land on the crux of an issue. And the Karrass course materials are outstanding.”

MedeAnalytics, Inc., Jim Kolmansberger, VP Sales
“The Karrass training session will help me immediately in my negotiation of sales contracts. Learning to get something valuable when we concede something of value is really an important take away.”

MedeAnalytics, Inc., John Gustafson, Dir. Provider Solutions
“Great Energy. Role play and observations afterward are really compelling. I will really remember the discussions regarding Egotiation!!”

MedeAnalytics, Pete Reynolds, Director
“Without taking this course you and your company are leaving money and value on the table!”

Medela, Inc., Lori Bolas, Marketing Communiations Manager
“The interactive nature of the program was extraordinarily effect and engaging. I would recommend that all management have access to this training as well as customer service, communications and other service departments in you organization. You can benefit both personally and professionally from this information.”

Medela, Inc., Walt Puckett, Sales Manager
“This program has given me a lot of tools to work more effectively both inside and outside the organization. When your only tool is a hammer you tend to treat all the problems as if it were a nail.”

Medical Mutual, Seetha Aiyar, Professional Contracting Representative
“This was a great course and such a great opportunity to re-evaluate my negotiating strategies, instructor is fabulous.”

Medicom, John Bailey, President North America
“Effective Negotiating has provided me a model and vision of productive negotiation, better defined than any other I have seen.”

Medline Inc, Scott Sibigtroth, President National Accounts
“Extremely enlightening & thought provoking!”

Medtronic Sofamor, Troy Thurlo, Biologics Consultant
“I have worked in the sales field for seven years. I wish I would have taken this course day one and two of my career.”

Medtronic, Matt Warren, Sales Rep
“This program really helped me to see things from the Buyer’s perspective.”

MedVenture, Mitch Moeller, VP Business Development
“So many of the Karrass topics discussed here resonated because they came intuitively obvious, yet after being in the industry for 25 years I have never used them. I am looking forward to implementing these new techniques.”

Medvice Consulting Inc., Martin Dalsing, Business Development
“I have paid for the course 5 times over. What a return on investment! I have never attended such a course that changed my life the way this one did. Karrass negotiating techniques are superb, but is was the manner in which you delivered the message that made the impact on me. I felt I received my monies worth immediately.

Melbourne Partners, Isaac Foster, Managing Partner
“Great eye opener.”

Menasha Packaging, Mike Tepper, Account Manager
“I did not know how far behind I was in a negotiation until I took this seminar. What an eye opener!”

Mentor Graphics, Daniel Dawson, Sales Manager
“Everyone in every company needs this knowledge.”

Mentor Graphics, Vincent Mazur, Account Manager
“The Karrass program not only provides valuable negotiation skills and tactics, but also tools that support the entire sales process. “

Mercantile Bank of West, Eric Haynes, Commercial Loan Portfolio Mgr.
“This seminar gives me a framework from which to start loan proposals, and how to set them to close.”

Mercantile Bank, Gordon Oosting, Senior Vice President
“Very useful. Helpful in all aspects of commercial lending and loan approval”

Mercantile Bank, Keane Blaszczywsici, Vice President
“Your ‘don’t wink in the dark’ segment will pay for itself immediately!”

Mercantile Bank, Kent Gagnon,VP Business Development
“This training will definitely improve my negotiation skills with friends, family, co-workers, and my customers. Thanks!”

Mercantile Bank, Matt Zimmerman, Loan Officer
“Excellent Program! The objectives learned will lead to success if they are applied.”

Mercantile Bank, Rob Nicey, Vice President
“I learned valuable skills that I will use daily!”

Mercedes-Benz, Philip Iacono, Director of Sales
“Very worth while. I traveled from Sydney Australia and the cost and journey was worth every cent. Great experience. Thank you! ”

Merck, Phil Williams, Technical Sales Representative
“This is the best professional development seminar I have ever taken!”

Meredith Corporation, Kari Greenfield, Senior Licensing Manager
“This seminar forced me to put theory into practice with real world situations and role playing. Excellent training!”

Merichem, Chris Syzdek, Assistant Business Manager
“KARRASS’ Effective Negotiation will help me in many ways both in external and internal negotiations.”

Merichem, Eric Rousseau, Business Development Manager
“It will definitely help me in my future negotiations, I now realize how I screwed up some recent negotiations.”

Merichem, Malcolm Sharpe, Business Development Manager
“Provided practical strategy that can be put into practice immediately and serve as a basis for improving my negotiating skills in Chinese markets.”

Meridian IT Inc, Jack Gallaway, National Account Manager
“The Karrass Effective Negotiation Seminars gave our national account team a common language and set of negotiating tactics that will serve us well.”

Meritage Homes Corporation, Tom Rockwell, Director of National Accounts
“This is an Excellent training course!”

Mersen USA-Bay City Div., David Smith, Account Manager
“The very least you will take away from the seminar is increased confidence when negotiating. And that will prove to be incredibally valuable.”

Metal Technologies, Larry Dodson, Product Manager
“After 30 years in sales I was amazed at what I didn’t know.”

Metal Technologies, Patrick Frederick, Sales Manager
“This seminar will help our sales staff recognize the mechanics of a negotiation. I am sure we will leave less money on the table as a result.”

Metavante Corporation, Karen Fink, Relationship Manager
“The Karrass Class on effective negotiations will help me in all aspects of my life, both business and personal.”

Metavante Corporation, Al Bennion, Senior Sales Executive
“This seminar will help me with my work on a daily basis.”

Metavante Corporation, Byron Gabriel, Regional Sales Manager
“Practical but powerful training – like putting money in a salesperson’s pocket!”

MetaWorks Inc., Shubh Sethi, President & CEO
“Structured, concise, loaded with wise ideas!”

Metem Corporation, Jerry Darlington, Sales Manager
“The two day seminar was very interesting and paces correctly the mix of hands-on negotiating, use of clips w/Dr. Karrass and the skill of the instructor facilitating made the course very effective.”

Metlife, Ben Alcid, Field Development
“This program is invaluable, effective negotiating skills are a must have competency in a very competitive & global market.”

MetLife, Crystal Juban, Marketing Consultant
“Great educational program that stimulates your thoughts on all aspects of negotiating!”

Metlife, Debi Cloyd, Sales Manager
“ Phenomenal! I now have more power than I ever thought I had.”

MetLife, Tracy Camarata, Sales Manager
“The Karrass training helped me understand the essential issues to consider for my self and those I am negotiating with.”

Metron Corporation, Chris O’Hagan, Account Manager
“The Karrass effective negotiating seminar has given me the tools to assess and execute strategy in any business situation.”

Metso Minerals, Ed Lukaszewicz, Sales Team Leader
“The Karrass negotiating course is one of the best organized, presented and effective courses that I have taken in many years. I have put what I learned into practice, personally and at work, and it has saved me and the company I work for many, many dollars!”

Metso Minerals, Matthew Voigt, Sales Manager
“Very in depth course that focus on class exercises to teach different negotiating modes and techniques. It will help me on a daily basis for dealing with end customers and distributors.”

Metso Minerals, Thomas Lippencott, Sales Manager
“This brought ideas that I have seen used on me during negotiations. I will now be able to counter a lot of the positions that have been used against me in negotiations”

Metso Minerals, Tom Lippencott, Sales Manager
“This has brought ideas that I have seen used on me during negotiations. I will now be able to counter a lot of the positions that have been used against me in negotiations.”

Metso Paper Ltd, Pierre Leclerc, Sales Representative Engineer
“This is the most interesting and important training I have ever had.”

Metso, Jan Nordin, Account Sales Manager
“The Karrass training is a real eye-opener of the two-sidedness of negotiation.”

Metso, Jean Day, Sales Representative
“This training will really help me deal with my customer on negotiating special terms.

Meyners & Co, Angela Anderson, Consulting Manager
“How much power do you really have in negotiations? Well – this seminar taught me I have a lot more than I ever thought. This is one seminar that the concepts & practices will be used in everyday life as well as in my career. Thanks Karrass!”

MHC Kenworth, Brad Brooks, Used Truck Sales Manager
“I wish my company had offered me this opportunity earlier!!”

MHC Kenworth, Brett Morris, Sales
“All selling consultants need to take this course, buyers need it more.”

MHC Kenworth, Clay Fletcher, Sales
“Karrass proves that negotiation is an art form to be looked forward to as a way to build better relationships with your clients.”

MHC Kenworth, Cory Dobbs, Sales Rep
“This seminar gives you the opportunity to learn how to negotiate from both the buyer and seller side. You better understand what your customer is hearing from you.”

MHC Kenworth, Darin Johnson, Sales Manager
“This is a great course to understand the journey of effective negotiating.”

MHC Kenworth, Jason Mims, New Truck Sales
“This course provides both the ammunition and kevlar needed to survive in the business world. It helps me utilize my strengths and also defend against my counterparts.”

MHC Kenworth, Jeff McQuillan, Regional Sales Manager
“The Karrass seminar breakout sessions force you to think “deep” and use all the materials concerned.”

MHC Kenworth, Josh Rochester, Medium Duty Truck Sales
“I wish I had taken this seminar in the beginning of my sales career. I know I have left a lot of money on the table just due to lack of negotiation confidence.”

MHC Truck Leasing Inc., Chase Robinson, Branch Manager
“I can’t imagine any other training class having a higher return on investment.”

MHC Truck Leasing, Brian Hall, Lease Account Manager
“I feel I have a better understanding of the motivators behind the other side’s tactics. I will be able to slow down the negotiating process and get all the facts.”

MHC Truck Leasing, Sean Fitzpatrick, Rental Sales Manager
“Great learning experience!”

MHC Trucking, Rahool Vora, Sales
“Thank you for a tremendous class! There are very few situations in which I don’t refer to something that we learned from the program. The whole experience was fun and productive. I am confident that the skills we learned will yield dividends in both my professional and personal life.”

MHC, Andy Kardic, Lease Account Manager
“Karrass Effective negotiating is ‘real world’ stuff. From a trip to the grocery store to closing your largest deal at the office.”

MHC, Chris Warlen, Sales Manager
“Karrass definitely opens your perspective to approach negotiating from multiple levels (taking an expanded look at the whole process.) And finding the most effective way to come out ahead with greater profits and still leaving a satisfied feeling from all parties involved.”

MHC, Kevin Pomeroy, Sales
“Karrass gives you tools to go from being a good business man to a great business man.”

MHC, Mark Garcia, Account Manager
“The KARRASS class was fun and insightful. I learned new things but also learned how to implement things I already knew.”

MHC, Rob Barnicle, Sales Management
“Excellent presentation that will benefit anyone in the sales business.”

MHN, Steve O’Connell, National Account Executive
“This program will directly impact my sales results by 30% or more.”

MHT Access Services Inc., Howard Wall, General Manager
“KARRASS is a very powerful course in putting distinctions to negotiating and will help me in sales.”

Michael Foods, Angela Nunes, Regional Sales Manager
This seminar focused on ways to improve your negotiating skills in like; both in the work and home environment. Excellent!!!”

Michael Foods, Daniel Niestrom, Regional Sales Manager
“This course help me in thinking differently and not boxing me in when I am selling my products.”

Michael Foods, Janet Herring, Regional Manager
“If you are not a comfortable negotiator this course will elevate you to being one. I am now more aware of the other side’s position.”

Michael Foods, Mike Santoro, Sales Manager
“It was absolutely fabulous, very knowledgeable presenter and puts on a very entertaining two day seminar”

Michael Foods, Pat Perez, Regional Sales Manager
“Very effective seminar – a wonderful speaker, I believe my negotiating skill will improve if I practice tactics covered in the seminar.”

Michelin North America, Woodrow Savage, Account Manager
“I wish I would have taken this class earlier in my career!”

Michelin North America, Chip Woods, Military Sales Manager
“The Karrass training helped me climb into the mind of the buyer.”

Microsoft, Edward Qiu, Consultant
“The content in a course is obviously important. What’s more important to me is the presenter’s ability to present the content. The Karrass presentation style kept me stimulated throughout the whole session.”

Microsoft, Paula Bohn, Client Engagement Manager
“This course not only gives valuable learning but prompts participants to think about how to utilize this learning in an applicable way to our own organization.”

Microsoft, Scott Baines, Territory Account Manager
“The program is extremely useful in all aspects of personal and business life.”

Microsoft, Brian Schulz, Customer Relations Microsoft Business Solutions
“My team and I all attended the course and all have put it to good use. Since the training we now negotiate a revenue component into our settlements so when we give money back to customers, we typically get them to buy something in return. Also, our settlement amounts are less since the training. We're not too quick to settle since we learned in negotiation class that letting things drag out is not always bad. Everyone on my team loved the class and I have recommended it to others. Wonderful class!

Microsoft, Carly Nelson, Contract Manager
“We have the opportunity to attend many courses/seminars. Because of the # of seminars we attend, my expectations are very high. I felt that the Karrass seminar was finally a seminar that provided relevant content that I can use immediately.”

Microsoft, John Messelt, BSA Manager
“The Karrass seminar arms you with the tools & knowledge to help you negotiate well, both from the buyer & seller perspective.”

Microsoft, Leif Hemstad, Practice Manager
“The best negotiation class I have attended. I hope to add 5% to my department’s bottom line.”

Microsoft, Mark Youngblood, Team Manager
“The program provided me with a number of practical skills that will make me a more effective communicator and negotiator.”

Microsoft, Rick Hansen, Account Manager
“The Karrass seminar helped me see and understand perspectives from both sides of the negotiating table. I now better understand the context and reason for the “other sides” behavior and where I had been making critical errors on my side.”

Microsoft, Steven Southerland, Account Executive
“The training I received will allow me to be a better negotiator immediately. Both my customers and I win.”

MicroSystems Engineering, Ravi Subrahmanyan, Executive Director
“Karrass provides practical tools, pragmatic solutions.”

Mid America Recycling, Gary McLain, Fiber Sales Manager
“Excellent opportunity to learn and refresh.”

Mid America Recycling, Patricia Davis, Value Streams Manager
“There is so much more to negotiating then I had ever imagined. Karrass put all of the methods in an easy to remember & apply process. Best seminar I’ ve ever been to!”

Mid American Motorworks, Amber Heiden, Merchandising
“I had very little knowledge regarding negotiating before this seminar. I am very shy when it comes to things like this so I believe this training will really help me to discover ways to help me out with my everyday negotiating skills, internally and externally.”

Mid American Motorworks, Butch Claar, Merchandising
“Everyone can benefit from improved negotiating skills. These 15 hours passed much too quickly!”

Mid American Motorworks, Jason Webb, Corvette Merchandising
“This program has taught me that fair isn’t getting what everyone else gets or even what you deserve. Fair is getting what you negotiate for.”

Mid American Motorworks, Jennifer Pitcher, Merchandising
“The program was excellent. This was down to earth for my understanding. The instructor had a vast amount of knowledge in our business. I hope to put a lot of this information in my personal and work life.”

Mid American Motorworks, Jodi Waymoth, Customer Service Manager
“Effective Negotiating is an outstanding tool to help all members of your organization make the most of each business interaction.”

Mid American Motorworks, Jody Kalber, Team Leader
“Awesome.”

Mid American Motorworks, Steve Wiedman, Executive Vice President
“I will use what I have learned here everyday to improve my life and the lives of those I deal with.”

Mid American Motorworks, Tommi Warfield, Account Manager
“Very good presenter and program. Price is not the only important issue to negotiate.”

Mid-Atlantic Dairy Association, Inc., Kieai Morris, Marketing Manager
“The program is very informative and teaches great techniques in a fun atmosphere.”

Mid-Atlantic Dairy Assoc., Carla Sakson, School Marketing Manager
“Karrass has opened my mind to both sides’ needs and wants.”

Mid Georgia Ambulance, Ben Hinson, CEO
“I have run a company for 30+ years. This would be completely different organization if I had done the Karrass seminar years ago. I will be sending all my employees!”

Mill Steel Company, Chad Zagel, Sales Manager
“My eyes are open now!”

Mill Steel Company, Carl Quenneville, President
“Most experts tell me or try to convince me of things that run counter to my experiences/ or expectations. But not Karrass.”

Mill Steel Company, Craig Nollar
“Very informative + well presented by a professional. Lot’s of fun!”

Mill Steel Company, Tony Caprara, Account Manager
“Simply outstanding! This will help me everyday at work and home”

Miller Electric, Eric Sommers, Product Specialist,
“From business to personal interactions, this Karrass gave me the tools and ideas to achieve more than what I thought was possible.”

Miller Valentine Group, Daniel McCarthy, Development Associate
“Karrass will help me in all aspects of my business.”

Milliken & Co., Brian Buckler, Sales Territory Manager
“Awesome seminar!”

Milliken & Co., Ed Foreman, Chief Executive Officer
“This is a ‘high value’ program that opens one’s mind to see, understand & deal with the ‘whole picture’… to build, satisfactory win-win solutions for all parties, buyers, sellers, litigators, etc. every person will benefit from the experience… all corporate leaders, buyers, sellers, accountants and especially--attorneys- both corporate & public!”

Milliken & Co., Steve Baker, Sales
“The Karrass training really helped me to understand how important it is to consider the other side’s sheet.”

Millipore Corporation, Nancy Moran, National Sales Manager
“It was a great refresher course with newer material completely relevant to anyone in selling or buying.”

Millipore Corporation, Andrew Lipums, Sales Manager
“Great course, will allow our organization to spend more time on the planning aspects of negotiation.”

Millipore Corporation, Michael Scanlon, Key Accounts Manager
“Negotiating – Now More Enjoyable!”

Millipore Corporation, Michael Trasatti, Sales
“Karrass provides a window into the buyer’s world that put a new perspective on how to conduct business.”

Millipore Corporation, Paul Power, Senior Application Specialist
“I will be a much better prepared sales person moving forward which should make Millipore and myself more successful. Many of the tools I learned in this seminar will be useful well beyond simply negotiating.”

Millipore Corporation, William Panciocco, Application Specialist
“This program is very helpful for me doing my everyday job in outside sales. I can apply every aspect of this negotiation course and fully understand the buyer’s side of the table.”

Millipore, David Lee, Applications Specialist
“Great class! Dynamic presenter! Information I can use immediately!”

Millipore, Ken Scott, Applications Specialist
“Karrass provides good ideas that can be used in ‘real’ sales situations.”

Millipore, Larry Campbell, Applications Specialist
“Good program. Helps me think more about the negotiation process and break it down into fundamental parts.”

Millipore, Laura Sullivan, Sales Support Specialist
“Well worth every penny. Every sales person should be required to take this course”

Millipore, Wayne Meyer, Regional Manager
“This course helped me identify and reinforce positive actions as well as identifying damaging actions. It did a good job stressing the importance of planning and prioritization.”

Millsteel Company, Craig Nollar, Sales
“Very informative and well presented by a professional. Karrass makes this learning fun.”

Millsteel Co.-Tony Caprara-Account Manager
“Simply Outstanding! This training will help me everyday at work and home.”

Miltenyi Biotec, Bruce L. George, Technical Sales Consultant
“Excellent program that will help in my upcoming negotiations in a highly competitive research market.”

Miltenyi Biotec, Inc, Denise Croix, Technical Sales Consultant
“I’ve already started thinking about potential scenarios I will likely encounter in the near future with my customers. I believe that by practicing the skills I’ve learned this week, I will be able to successfully increase my sales. Thanks for being such a great presenter!”

Milwaukee Journal Sentinel, Dusty Musha, Account Coordinator
“Negotiation skills are extremely important in business. Most of us do not know how to do this and need some coaching. This is why this seminar is so important. It acts as a coach for future successes.”

Milwaukee Journal Sentinel, Jennifer Szpiszar, Account Executive
“Karrass seminar gave me the confidence to set my aspirations high and get more out of my negotiations.”

Miratech Corp., Jim McDonald, Regional Manager
“This training should bump up the average gross profit of our/(mine) sales by at least 5%”

Mirror Controls International, Jerry Blakita, Sales Engineer
“The concepts and tactics included in this seminar will be very beneficial to me at both a personal and professional level.”

MIT Lincoln Laboratory, Scott Cann, Client Services Sector Manager
“Very energetic, passionate seminar leader. Excellent learning experience!”

Mitsubishi Polyester Film LLC, David Shupe, Business Director China
“Excellent! As I move into my new global role, I expect to use 100% of the information covered. Thanks!”

Mitsubishi Power Systems, Greg Tomlinson, Sales
“The Karrass program gave me excellent skills and tactics to improve my ability to understand the other side’s needs better; which will lead to more “Both-Win" outcomes.”

Mitsubishi Power Systems, Nestor Riosa, LTSA Regional Manager
“Excellent training. I will recommend to anyone to take this training.”

Mitsubishi Power Systems, Jeff Sweatland, Customer Service Manager
“Great information…I now have the foundation to negotiate.”

Mitsui Rail Capital Inc, Ted Baun, Director of Sales and Marketing
“Karrass Effective Negotiating is a very practical and justifiable seminar to invest your time and money into.”

Mittal Steel, Scott Sobek, Sales Manager
“The course is a good reminder of how to properly negotiate. Many things I may have forgotten about.”

Mobility Resource Association, Brian Parker, Executive Director
“The program is great at describing the process from both sides of the table. Buyer and sellers are given insight to pre-planning, discussing and culminating an effective negotiating process. I will take this training and use it internally and outside our company.”

MoneyGram, Gale Crement, Account Executive
“Although I’ve been in sales for over 15 years, I found the course impactful and enlightening.”

Monsanto, Cody Van Hyfte, Account Manager
“Very well presented & applicable material covered.”

Monsanto, Jeffrey Phillips, Account Manager
“The program was very good and it taught me how to plan ahead and think through a negotiation. This training will help me recognize some tactics that are used against me.”

Montreux Golf Club, Stan Jaksizk, President
“I have always been afraid of negotiating, from what I’ve learned, I now look forward to my next negotiation!”

Moore’s Electric, Jonathan Locy, Service Accounts Manager
“Effective negotiating gave me a greater understanding of the ‘power’ that I actually have as a seller.”

Morgan Stanley & Company, Terrence J. Randell, Associate
“I learned more in two days than I have in ten years about how to negotiate and the basic skills necessary to build satisfying agreements.”

Morgan Stanley & Company, Matt Martin, Vice President
“Extremely practical course. The Karrass facilitator was able to relate the subject matter on a personal level, which was great.”

Morning Star Company, Jerry Gilbert, Business Development
“Very useful seminar. Very fast past and well organized. The days went by fast. Your presenter was GREAT!!!!”

Morning Star Company, Peter Perez, Business Development
“Absolutely the seminar was useful. Two days after finishing I was able to negotiate a fixed price item for free! This training course was exceptional not only for the material presented but how it was presented by our presenter. I will not sit in one place for 8 hours let alone two days for 16 hours and at no time did I ever feel my attention stray to anything outside the material being covered.”

Morrill Motors Inc., Thomas Chapman, District Sales Manager
“It opened my eyes to the fact that all negotiations are not a one way street & that you can feel comfortable at asking for something in return for concessions the customer asks for.”

Morrill Motors, Dave Haas, District Sales Manager
“The Karrass seminar forces one to think out the possible ‘roadblocks’ that the customer may have.”

Morrill Motors, Steve Friend, District Sales Manager
“I learned a lot from this seminar – it was time well spent. I can help attain the company’s objectives better by being able to negotiate with customers.”

Morris Communications, Everton Weeks, Vice President of Advertising
“The information I learned over the past two days will mean hundreds of thousands of dollars for our company in terms of revenue, long-term contracts and customer retention.”

Morris Communications, Tony Marsella, VP Classified
“This program will help us achieve our goals in developing more professional sales staff.”

Morris Midwest LLC, Jim Gondeck, VP Sales
“I've taken many courses over the years and this was the BEST and most useful, by far! Real-world, applicable information. Nothing like any other seminar I’ve attended. I condensed my notes on a laminated sheet and review them before each negotiation I enter. Slowing things down and not making quick concessions has reaped tremendous rewards.”

MO-SCI Corporation, Ted Day, President
“The Karrass seminar was a wonderful introduction into the complex process of building on-going business relationships (negotiating).”

Mother Murphys Flavors, David Wilhoit, VP Sales & Marketing
“If I put into practice what I’ve been taught in this course, there is no doubt I’ll be a better negotiator; more importantly, a better human being, father, & husband.”

Motiva Ent/Shell Oil, Damon Meck, Area Manager
“The Karrass seminar helped me to realize the importance of slowing down, getting into my customers’ shoes and leveraging the pressures my customers are under.”

Motorola, Anil Arcalgud, Sales Director
“Excellent program that every manager or potential manager in a company must attend. The Karrass seminar style is captivating and together with the content, ensures full participation and involved workshop audience over both days.”

Motorola, Claudia Martinez, Sales Director
“The Karrass seminar helped me become more sensitive about how important negotiating is in every aspect of our daily life. And therefore to improve personally. Thanks!”

Motorola, Daphne Cook, Key Account Manager
“The Internal Negotiating class provides practical tips & strategies used to achieve win-win results with your organization.”

Moulding & Millwork, Inc Midwest, Mark Williams, Sales Manager
“This program is full of energy and the feeling of power you leave with is unbelievable and the satisfaction of Knowing you can negotiate almost anything (world beware).”

Moulding & Millwork, Peter Branidis, Sales Manager
“For $1,000 for me to attend I can see saving my company multiple thousands just by applying these simple tactics.”

Mountain Pacific Sports Federation, Al Beaird, Executive Director
“This is a great program that I am confident will help me add significant dollars to my firm’s bottom line, as opposed to leaving those dollars on the table.”

Movie Gallery, Eric Bright, Director of Product Merchandising
“I feel that I’m now able of offer more to my company and get more out of personal negotiations.”

Movie Gallery, David Carlock, Director of Business Development
“The Karrass approach to improve listening skills and collect information was very through provoking. I look forward to putting the skills I have learned over the last two days into practice my professional and personal life.”

MPC, Marthad Abbas, Sales & Marketing Manager
“This program taught me that negotiating can actually be a good thing even when building relationships… it can help build relationships!”

MSB, Karen Linnell, AVP Personal Lines Solutions
“This seminar created a new awareness of many negotiating tactics and rules I’ve been completely unaware of.”

MSC, Angela Moore, National Account Manager
“The Karrass training challenges me to look at the buyer’s sheet more closely and allow me to be a more efficient negotiator.”

MSC, Callie Shields, National Account Manager
“The program was great. I can see how this will be useful in business and in life.”

MSC, Chris Ricker, National Account Manager
“Karrass will help me prepare & execute my negotiations in a way that will benefit myself, my company & my customer.”

MSC, Chris Seitz, Business Development Manager
“Enhancing my negotiation skills will allow me to become a stronger asset for my company”

MSC, Craig Miller, Business Development Manager
“I’ve been in sales for over 20 years. This program has helped me understand the negotiation process much better.”

MSC, Dave Snellenberger, National Account Manager
“This Karrass training opened new avenues of awareness that my customers may be feeling the same pressures I face, while understanding how to disarm their tactics of resistance. Recognizing tactics + planning to expect them gives me confidence I can win more deals.”

MSC, Edward Brown, National Account Manager
“Fantastic, I would recommend this program to any sales person that wants to feel comfortable with the deal they made.”

MSC, Gary Garrity, National Account Manager
“Karrass provides you the tools to protect your interest and create win/win situations.”

MSC, Greg Duran, National Accounts Team Manager
“Excellent information. It will be useful in strategy plans for future negotiations.”

MSC, Michael Mitchell, National Account Manager
“Very informative & useful in my day to day activities.”

MTS Systems Corporation, Greg Pence, Application Engineer
“Great program. One of the very best from a sales training/strategy approach I’ve taken. Good flow in terms of content, practical & discussion. ”

MTS USA, Pablo Soifer, Area Manager Americas
“Incredible, this training will change my approach to life…. We are always negotiating.”

MTU Detroit Deisel, Phil Clark, Senior Sales Manager
“The Karrass program is a real thought-starter which is helpful in negotiating additional business.”

MTU Detroit Diesel, Jeff Sherman, Marine Sales Manager
“In our business, there are many times where our products are not the market leader, rather we are emerging. The negotiation tools provided by KARRASS will help increase our chances going forward.”

Multi Service Corporation, Jenny Prater, Manager, Business Development
“As fun as it is informative and useful!”

Multifilm Packaging Corporation, Marcus Magnusson, Business Development Manager
“I realized that I hardly ever negotiate – and I’m in sales! This program gave me an arsenal of tools to use almost everyday.”

Multivac, Inc., Ben Eastman, Regional Sales Manager
“The Karrass program provides the ground work for negotiating excellence.”

Murphy-Hoffman Companies, Jason Hubbard, Sales
“The Karrass training will help me maintain gross profit to better close deals with both-win strategies and thinking out of the box.”

Murphy-Hoffman, William Greseth, Truck Sales
“Opened my eyes to the small and big mistakes have made lots of trucks deals.”

Murphy-Hoffman, Peter Aguilar, Outside Sales
“Eye Opening, Will definitely lead to additional sales.”

Murphy-Hoffman, Stuart Ayers, Sales
“The Karrass program teaches the negotiation skills that are the backbone of buying and selling techniques. Considering negotiating is a skill that is needed in every form of business, Karrass is providing a dynamic approach to teaching that practically everyone in business needs.”

Murphy-Hoffman, Craig Kendall, Regional Manager
“This is a very helpful and informative class, I recommend this call to anyone who negotiates-who is everyone.”

Murphy-Hoffman Company, Daren Davison, District Manager
“Pertinent, supportive & profitable practical knowledge that has immediate potential in real world business.”

Murphy-Hoffman Company, David Rohleder, Branch Manager
“It is a great program. I would recommend it to any person that need to learn a negotiation technique.”

Murphy-Hoffman Company, Jason Lindgren, Branch Manager
“The Karrass negotiation method gives you a good, in-depth way to learn more about a prospective customer and maximize your profit”

Murphy-Hoffman Company, Kirk Petty, Truck Sales
“An eye opening, thought provoking education in the art of negotiation! I will not leave money on the table. I will use this new knowledge to achieve a both-win for my future deals. This course will help me to make more money.”

Murphy-Hoffman Company, Lance Collins, New Truck Salesman
“This program was great. It will help me better understand the other party. This should help my closing rate.”

Murphy-Hoffman Company, Mike Wall, Sales Manager
“Karrass provides a great program to give you a framework for negotiating anything.”

Murphy-Hoffman Company, Randy Peterson, Branch Manager
“Absolutely Outstanding!! Negotiation is the key to success!”

Murphy USA, Jessica Lange, Category Manager
“The seminar is great, whether you are a beginner or an experienced negotiator.”

Murphy USA, Felix Oliu, Category Manager
“The KARRASS seminar prepares me to be a good negotiator-both within my organization and outside of the organization.”

Mylan Bertek Pharmaceuticals, Ernie Fredericksen, National Account Manager
“This is training you can implement immediately!”

(page still under construction)
For more testimonials call Karrass at: 323-951-7500.