Dealing with a Person Saying No to Everything & Learning How to Say No More Yourself Dealing with people who always say no can be a perplexing and challenging experience. Whether it's a colleague, boss, friend, family member, or partner, constantly facing resistance can create frustration and hinder effective communication...
Read more »If you are looking to take your negotiation skills to the next level from the comfort of your own home, check out our online negotiation course. Success in negotiation starts with understanding what kind of negotiation you are dealing with...
Patience really is a virtue
“All you need is a little patience.” We’ve heard that for years, in church sermons, from our teachers, our parents, even from pop songs.
Read more »We know from experience that compromise is usually the most direct route to settlement when differences or disagreements occur. But we also know that compromise is often not enough to bring us together...
Read more »A curious thing happens again and again in practice negotiations we conduct at seminars. Attendees are able to control their concession behavior through most of the bargaining...
Read more »Some things are not settled in the light of publicity or under the scrutiny of others at the table. Much of what is said at the table is said not to reach agreement, but to prove to others in the negotiators’ organization that their views are being expressed and fought for...
Read more »It’s hard to negotiate against an expert. People are reluctant to assert themselves when dealing with those who are authorities in their field...
Read more »Limited authority is a source of strength. The ability to say, “I can’t agree to your offer because the manager won’t let me or because company policy does not permit it” is a face-saving way to say “no” and an effective way to find out how hard the other party is willing to work to win a better agreement...
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